Hotels Near Citi Trends in High Point

Clean and tidy, breakfast is not good, everything else is good

After check-in, the front desk gave two in room dinner cash coupons, 25 US dollars. You can use the deduction directly. Convenient. There is a gallery downstairs. If you are interested in art, you can go for a stroll.

Everything was good.. breakfast was nice, ambience are good also

Everything good Yes sir Sooookkkkjjnnbbbvvvvvvvv

Our family of four needed a last minute overnight within the proximity of 40 and Route 68, on the airport side of Greensboro. We are well familiar with the area and the hotels along that stretch, and have stayed at a few of the others over the last ten years. SpringHill Suites was new to us, and this location’s previous reviews were pretty good on TA, so we gave it a go. We arrived around 10:00 PM, calling first to let the desk know we were still coming. The young woman I spoke with on the phone was very polite. When we arrived, our check in was smooth and quick, and we were given a room on the top (4th) floor, as requested. We were initially worried about the noise because we were only 4 doors down from 2 extremely loud and rude rooms across from the hall from each other, who were obviously talking with each other from within their rooms. But when we entered our own room, we couldn’t hear the volume from those 2 rooms at all. The room was clean, with a large walk in closet (good if someone needs to change clothes in privacy, and the bathroom is occupied.) Our tall teenager was able to comfortably sleep on the pull out trundle bed, giving our adult daughter the second bed to herself, which was a pleasant surprise. I prefer a firmer mattress, and these were soft with a topper. The bathroom was also clean, and the large shower didn’t have a tub, making getting in and out very easy for anyone with physical challenges. Breakfast consisted of hot oatmeal with a good amount of additional topping selections, such as coconut, dried berries, raisins, almonds, walnuts, granola, honey, chocolate chips, etc. They had hot bagels with eggs and ground meat, a pre-made Spanish style omelette, real hot pepper sauce on the side, cold bagels and breads, yogurt, cereal, bananas, oranges, and hot tea and coffee with a couple syrups, and real cream and milk. They were missing something with potatoes, in my opinion, but that’s not a big deal. My slight complaints had to do with the aesthetics of the bathroom. Our bathroom door didn’t have a lock that lined up with the latch in the doorframe, but more importantly, the bathroom door itself had a large panel of frosted glass. This meant that the door allowed the bright bathroom light into the rest of the room if someone had to use the bathroom in the middle of the night, or if someone had to get ready early in the morning while others were still sleeping. I think this is a serious design flaw on Marriott’s part. Lastly, there was no bathroom fan and only 1 towel hook. The latter seems to be an issue in most hotels, I’ve noticed. All told, we enjoyed our stay and would currently recommend this particular hotel to others.

The mattress in the sleeper sofa had a large blood stain. Hotel staff refused to move me because they were sold out, they did discount my rate. With other Convention-area Marriott hotels booked, I tried to make it work and asked for a mattress pad - they didn't have any! They told me they had no way of treating the stain because housekeeping was only there in the morning, but no effort was made to sanitize the stain the following day. Still no daily housekeeping (”due to Covid”) and the room shows the signs of that neglect. Carpet turned socks brown, the walls are dirty, the bathroom was not clean, the furniture is worn and needs to be replaced, the room had an unpleasant smell. Daily housekeeping may not have been an option at the height of covid, but it's time to bring this back so that rooms can get the care they need instead of being turned over quickly after a light clean when a deep clean is needed. The remote didn't work with the tv - only way to get the thing off was to unplug at the wall. Front desk staff largely unhelpful and almost argumentative. When I inquired about the mattress, I was told ”what do you want me to do about it?” I've try to be brand loyal to Marriott but I will never stay at this hotel again.

Sat., 12/17/22. Came down for breakfast at 8:10am. Reported at 8:13, the biscuits needed to be replenished. Front desk clerk who remained in the back and only came out when some approached the desk stated she is working on it. Then proceeded to observe 5 employees parade in after clocking in (my assumption based on how quickly they were trying to get in the employee entrance) to come fix their plates (not 1 but 2 piled high) and walk to the back. I see why there is no food on the breakfast bar! Where is the manager? There needs to be a mgr working on the wkends for this reason. We waited 30 minutes for the replenishment of fruit and still nothing. I am used to seeing everyone assist when there are a lot of guests waiting. It’s called teamwork. Hilton/Hampton Inn a few recommendations: check clock-ins, install cameras, check food inventory and have a mgr working wkends. Remember customers and customer satisfaction drives business.