Fugetsu Muhen

Completely enjoyed the treatment of Chinese guests. There is unspeakable sadness. The price is more expensive than the one booked in Japan, and the room facilities are worse than those booked in Japan. Is it because of the agency relationship? The room is super shabby! The Japanese dinner was inexplicably sent to such a poor room to enjoy. Even though the ingredients were good, the dishes were different, which was a loss of points. The soup is lukewarm and 🥏 is made of plastic. How can it be Japanese style? It’s eating fast food 🥺 The local springs are of very good quality. The hotel's value for money is worthy of scrutiny.

There was not a single good place so far, and it was my first experience at a terrible inn. Probably "Uri", the cable car can only ride one pair at a time. It takes time to go back and forth, so if there are two groups in front of you, you will be kept waiting in a small waiting room for 20 minutes. During that time, the same attendant repeatedly asks, "What's your name?" I don't take notes or check the roster. Another "selling" is that self-driving carts have a whiplash impact when they start moving and when they stop. I don't know who controls how it stops, but it doesn't stop in front of the building where my room is, or it doesn't stop in the restaurant building. On the contrary, it will not move at all in a place where there is nothing. Called the front desk, no answer. No apology when I thought the valet finally came. When you try to get off, it suddenly starts moving. Even if the open-air bath is warm, the water temperature cannot be raised. Talking to the front desk doesn't change anything. The sashimi of the meal was dry. The sashimi at chain izakaya is dozens of times better. To put it bluntly, it's the worst thing ever! Low level as I have never seen the customer service of employees. Booth level for a junior high school cultural festival. Even if you tell them about your troubles, they will say "that's how it is" or "I'll report it" without apology. I don't have a piece of awareness that I'm an employee in my workplace, and I feel like I'm a part-time job. They are irresponsible, have no awareness as members of society, and are not educated. Even when I told the employee about the problem with the electric cart, I didn't apologize and just called my sleepy boss. The boss said "I'm sorry" for the first time, but he didn't even ask me, "I don't mind if you check out at 11:00 as an apology." I was stunned and told him that I would check out early in the morning because I didn't need breakfast. While I was still sleeping at 7:00 in the morning, the phone in my room rang, and a man who claimed to be the manager asked me, "I want to apologize for last night, so can I go to my room?" When I refused and went to the front desk, there was the manager, and suddenly I was dogeza. Worst since morning.