Guest User
November 5, 2024
[Real experience] Hygiene defects: cockroach problems cannot be ignored
During my short trip to Izu, I chose this five-star hotel that has received good reviews from Xiaohongshu and Ctrip, looking forward to Kaiseki cuisine, kimono experience and the comfort of Japanese tatami. The following is my real experience sharing:
First of all, I want to affirm that the hotel's service maintains the unique sense of ritual in Japan and performs well. The Kaiseki cuisine is beautifully presented and very suitable for taking pictures. Although the taste is not particularly suitable for Chinese tastes, the overall experience is still good. The reservation service for private soup also ensures good privacy, allowing people to enjoy it to their heart's content.
However, I have to give some personal feedback on the sanitation of the room. On the first night of my stay, when I was about to rest, a cockroach unexpectedly appeared on the living room floor. I instinctively stepped on it to death, but since it was already past 11 o'clock in the evening, I decided to report it to the staff the next day.
That night, the comfort of the tatami was completely destroyed by the appearance of cockroaches. I tossed and turned all night, unable to fall asleep, and the image of cockroaches crawling in my mind was always lingering. The next day, I was in low spirits and in a daze.
After expressing this to the staff, a handsome guy at the front desk quickly went to the room to deal with the dead cockroaches. Although I did not ask for any compensation, this incident made me seriously question the hygiene standards of the hotel. 4,000 yuan a night for such hygiene and such service is really unimaginable. I want to tell you through this experience that when choosing accommodation, in addition to looking at good reviews and special services, hygiene conditions should also be an important factor for us to consider. I hope that my sharing can help everyone make a more comprehensive and wise decision when choosing a hotel.
Finally, I still hope that this hotel can pay attention to guest feedback, improve hygiene management, and ensure that every guest can have a clean and comfortable accommodation environment.
Original TextTranslation provided by Google