HOPE HOTEL(City Hall Plaza Store)

The service attitude of Hope Hotel is excellent and warm. As soon as we arrived at the hotel entrance, a master came out to help us arrange parking and also helped to carry the luggage to the room. The room was very clean, and the bathroom was separated into dry and wet areas. The environment was also good, very quiet, and the room was well soundproofed, which did not affect sleep.  The hotel lobby is spacious and bright, with convenient facilities. It provides scented tea, freshly ground coffee, and handmade key chains made by a young lady. There is also a gym on the second floor. The fitness facilities are very good. I also went to the Ailian Lake Park behind the hotel for a walk in the evening. It was really pleasant.

Hardware facilities: The TV is too small and far from the bed. Even I, with normal eyesight, find it unwatchable. As for the bed, the mattress was not comfortable either, which was ok since the hotel had limited financial resources, but for a room rate of 200 RMB per night, the quality of accommodation should not be so bad! The room I chose was near the Ailian Lake, and I thought it would be quiet. But I was wrong. It was so noisy at night that I couldn't fall asleep. The noise from the cars was very loud, and the sound insulation was so poor that I could even hear people walking upstairs. The noise from the corridor next door could also be heard in the room. That suspended ceiling is also a failure. Even when all the lights in the house are turned off and the curtains are closed, light can still seep in from the window into the gap in the suspended ceiling at the head of the bed. I am speechless about this design. The quality of sleep was very poor that night😩 Then at breakfast, the waiter in the restaurant kept coughing and didn’t even know basic hygiene and wearing a mask😷! Negative reviews

旅遊住到好酒店的重要性！ 希望酒店真的做到了，是逢人就誇的程度。到高鐵站有專車包接送，酒店環境舒適整潔，工作人員每個人服務態度都非常好，有需要的地方響應都特別快，11樓有洗衣房烘乾機供客人使用，洗好的衣服寫便簽可幫忙烘乾衣服送回房間，特別貼心💗。一樓有提供夏日清涼飲、冰淇淋，咖啡，書吧，二樓有早餐➕健身房，賀州之旅因為入住這家酒店讓整個旅途感到舒適愜意！！！

免費停車，一開始沒導航對位置，電話酒店，立馬出來接，感受暖心，免費停車，還幫拿行李，房間很乾凈，安靜，早餐豐富，關鍵都是現做的，真可口。一樓還可以看書，免費咖啡，冰激淋…孩子太喜歡了，下次還來。

房型合理，衞生乾淨，浴巾是消毒後密封包裝，完勝很多酒店。 酒店服務人員，熱情周到。本來希望酒店衹負責接站服務，但入住我提到了想送站，酒店人員説如果有合適的情況，也可以送。所以第二天，希望酒店很漂亮的將我們送到高鐵站。必須10086+贊。 愛蓮湖店，背後就是美麗的愛蓮湖，散步絕絕子。 唯一就是酒店隔音是差點，半夜有人入住，是能聽到房外的聲音。