Ramada by Wyndham Heze

The Ramada brand is well reflected in this hotel. Before we arrived at the hotel, the front desk called to ask about our preferences and requirements for the room, which was very thoughtful. After checking in, the front desk manager Bruce took the initiative to add WeChat and contact him if there was anything. We stayed for two days. The room service was particularly proactive and meticulous. When cleaning the room, he saw our clothes hanging in the bathroom and took the initiative to bring me a clothes drying rack and put them under the sun on the large glass to dry. Xiao Zhang's thoughtful service made us feel the warmth of home. The waiter Li Yueli was also proactive and meticulous, delivering various things and leaving messages. What's more touching is that after we left the hotel, we forgot a bottle of shampoo we brought with us in the hotel. After we contacted Manager Xiao Zhang, he immediately went to check and found what we had left behind. He also sent us a courier and waived the courier fee. Although the courier fee was not much, such service really reflects the hotel's management service: "Any request, I will help you" Wyndham Group's service concept. If I have the opportunity to come to Heze again, I will definitely stay there again.

The surrounding transportation is convenient, there are parks, squares, and supermarkets. The view from the room is great, the service attitude of the staff is warm and polite, and the breakfast is very rich. I will choose to stay at Ramada when I travel to Heze in the future.

I checked in at night. The hotel has a great location, a grand lobby, and warm service from the front desk staff. They proactively introduced the breakfast and swimming pool times. The room was also given fruit and yogurt, which was a surprise. The room was also large and bright, and the sanitation was very clean. The facilities and equipment were very good. I also went to the hotel's swimming pool the next day. The swimming pool environment was also very good. I will choose Ramada next time.

Location: Very close to Caozhou Peony Garden, within walking distance. Room: The twin room we booked has twin beds of 1.35 meters. We have four adults and three children, so two rooms are definitely enough. We have a ten-month-old child with us, and the hotel can add a baby bed for free, which is very convenient. The room is clean and tidy, the size is also good, and the bathroom has good shower water, so you can take a comfortable hot bath after a long journey. The hotel provides five-star service throughout the whole process, and the service is very enthusiastic. Seeing that we brought children, we also gave them breakfast for the children. There are many types of breakfast, and there is also local special mutton soup, which is delicious. The front desk visited us before the stay, which was very warm. I will choose to stay again during the peony season next year [Rose]