Anonymous User
June 21, 2023
1. The hotel is slightly renovated (probably the wallpaper was changed), not newly renovated
2. The facilities and equipment inside are all old (including towels and bedding)
3. The carpet in the corridor is dirty, and the room and corridor have a strong odor
3. The pink sofa in the room is so dirty, and the glass table will flip over and fall off when you put things on it
4. The bathroom and toilet have a peculiar smell, and there are toothpaste caps in the room. There are mosquito repellent tablets and mosquito repellent bags used by the previous person
I wanted to check out as soon as I entered the room (I wanted an extra room card when I checked in, but the front desk said that the room was full and there were no extra room cards), but I thought I would just make do with it for one night, but I found that the experience was really bad when I moved in, and I didn’t sleep well all night. When I checked out, the front desk asked about the check-in experience, and I gave truthful feedback. Later, their store manager actively communicated and apologized, and the service of the front desk and store manager was very good.
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