Springwoods Club Palm Tree Hotel

It was originally a business trip, but booking this hotel changed the purpose of going to Heyuan and turned it into a tourist leisure vacation. Qianhai's service is very good and helpful. Every guest feels at home and there is no pressure at all. The rooms are spacious, clean and very comfortable. Facilities in the Midnight Diner and Guohai Restaurant are of high standard. It is worth mentioning that all the staff are very friendly, especially the front desk. A happy journey. 

Good location, convenient to Longgu Paradise. The staff's service attitude is good, but the overall experience is very average! When booking a room on Ctrip, I had already noted that I didn't want a corner room, so I arranged it in the last room in the corridor. The room supply is tight during holidays and it's hard to allocate, so we won't bother too much. I didn't expect that after checking in, there was a stairwell next to this room. In the morning and at night, at any time, there would be a sound of door opening when their staff came in and out. Not to mention the 2,600 room rate during holidays, with an ordinary large single room, you can see the whole thing when you open the door. I can only say that it is not a little worse than the hotels of the same price I have stayed in before. Let's talk about hygiene. During holidays, the hygiene should at least be acceptable. There are hairs on the disposable slippers given, and there are hairs on the floor at the door. There is even spit from the previous resident on the wall of the bathroom... It has not been cleaned. We were really disgusted when we found it! ! When we checked in, the staff emphasized that they would deliver the fruit to the room at 4 pm. We came back from playing outside at around 5 o'clock and found that it was not delivered. After contacting and asking, it was delivered at 6 o'clock. Except that the location is right in the park, this price is not worth it. The above is a true review