Borrman Hotels in Heyuan

The hotel has a beautiful environment and fresh air. The lobby is decorated as luxuriously as a palace, and there is free parking. Parking is very convenient. In addition, the room is clean, spacious and bright. The service is also great! Especially the concierge's brother is very considerate and impressive. Various entertainment and leisure facilities around the hotel are also very close, which allows me to rest and play at the same time. The breakfast is also very nice, the first choice for staying!

Chose the hotel because of the location, close to a park, the river and shopping centre and because of the facilities with excellent breakfast, swimming pool and hot spring. Hot spring is expensive and became overpriced at the holiday. The pool then closed for the holiday too! Restaurant served great food but was only open at the weekend. Coffee bar in the lounge also overpriced and very slow service. They were very helpful in changing the room which was too hot and the air conditioning doesn't work in winter.

We called ahead and said we needed children's supplies and hoped for a non-smoking room. Although we said we would try to arrange it, we did arrange it. For a parent-child trip, we are very satisfied with this. Then for the room, we are very satisfied. We booked an executive room, which was very clean and comfortable. It is also overlooking the river, and the environment is very good. At the reception desk in the lobby, the two young ladies were very patient in checking in. They served hot tea as soon as possible and also gave the children a stuffed dinosaur, which is in line with the characteristics of Heyuan as the hometown of dinosaurs. The elevator is also very smart. Then one thing that made me feel very uncomfortable about this stay was that one of the Chinese restaurants in the hotel was an Indian flying cake point. We ordered two, but they were not served in the end. When I went to pay the bill, the staff of the Indian flying cake stand came over and said that it must have been served, and it must have been served. The attitude was very bad. In fact, you can check whether the surveillance has been served, and it is not covered on your bill. I stayed in your hotel for two nights, and I ordered a large table of dishes for that meal. Do I have to not pay for your two flying cakes worth dozens of yuan? This really makes me a little dissatisfied with the hotel. Overall, I am satisfied, but please do a good job of providing service for the hotel's own catering depar**ent. I want to come again during the summer vacation, but I probably won't go to the Chinese restaurant again.

The first time I brought my family to Heyuan, I stayed in a two-bedroom, one-living room suite in Yunduan. The experience was very satisfying! Recommendation index: 5 stars! ! I have shared it with colleagues and friends The overall style of the lobby is very similar to that of the Macau Hotel, luxurious and high-end. My parents have never stayed in such a large suite. The first time they stayed there, they were full of joy! The bed is good, the sofa is good, and the TV is also very good! One suite, three TVs, the boss is generous! You can also connect to the Internet TV, a new machine! I didn’t have this experience when I stayed in a certain Ji😂. The restaurant has rich and diverse food! ! There are really many varieties, and the fruits are fresh. The service staff are very familiar and there are many of them. They won’t say that they can’t find anyone if they need help. The scene is better than the pictures shown in the app! ! Facilities: 5 points Hygiene: 5 points Environment: 5 points Service: 5 points

Overall it's an interesting hotel. First of all, the location is not bad, it is easy to find in the hot spring town of Ketianxia. Secondly, the service attitude is good. When we see that we arrive, we will take the initiative to go out and carry our luggage. The design of the hotel is obvious in Southeast Asian style, and the holiday style is very comfortable. The room is quite big, especially the shower and toilet are spacious. Toiletries are good and the quantity provided is plentiful. The bed was comfortable and supportive. And also provided two pillows, one each of regular and latex. The sound insulation of the room is good, and the double-layer soundproof glass is used to ensure the sound insulation performance under the premise of ensuring the balcony view. Because it is a suite, thick curtains are installed on the second floor to reduce mutual influence. There are not many hot springs in the hotel, only two hot spring pools. But since there are not many rooms, it is ok to use. The hot spring water is very comfortable and clean, and there is a heated swimming pool. The breakfast is not bad, the fruit in the room is very rich, and the cookies are also delicious. Because there are not many hot springs, the hotel will give each person a ticket to a hot spring town to make up for its own shortcomings. It can also be seen that the management is flexible and customer-oriented. There are two suggestions: Mahjong room 168 an hour is a bit too expensive, it may be easier to accept if the fee is lowered. In addition, the sliding doors such as the wardrobe and bathroom in the room are not open smoothly. If the glass horizontal panel of the bar and the entry carpet are more careful in cleaning, it may be better to stay. In general, it is a hotel that is very suitable for vacation and leisure. Combined with the rich entertainment activities in the world, family travel is also very good.

Very nice hotel, comfortable and clean, continue to live next time. Very nice hotel, comfortable and clean, continue to live next time. Very nice hotel, comfortable and clean, continue to live next time.