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Hot spring hotel dinner does not include drinks, additional charges are required, children have less fun facilities, suitable for adults, not suitable for children, overall the service is good, the waiter has been pouring wine for you, cleaning up the plate

I came here to treat my bad back in the thermal waters which hotel has in its own pools in the basement. In addition you can see the doctor who will examine you and prescribe treatment plan for which they give you package price. Therefore in this sense I have fulfilled purpose of my visit. However all facilities need modernisation. It is privatised communist block. Whoever bought it from the state - maintains it but does not update it much. We have stayed in a suite on the 4th floor - room remembers 1980s. It is functional, practical and clean but this standard absolutely does not justify 300 Euros per night! Pictures on the booking website are heavily photoshopped. I pay that much for a suite in a French Rivera and not in the town 200 km from Budapest! Fair enough - half board was included but food was blunt cantine style. Desert options were stand out - there was large selection of mini cakes. Overall I did enjoy my stay and everyone works really hard there to run it smoothly but I felt I have overpaid for the quality of accomodation. If you are after treatments - don’t include Sunday in your stay as therapists do not work that day. You can only use thermal pools - one quite warm, another very warm. Pool area is very busy on Saturday afternoon so I will avoid weekend next time. The best time is to come before breakfast. They have sauna - very good, steam room - unless you stand in front of the steamer you won’t feel anything. Please rethink the prices or invest in a modernisation for us to be returning.

We spent our honeymoon here. The food was delicious, the staff was all friendly from the waiters to the HK. The hotel is really clean, it has a nice atmosphere and it’s near to the city center. We could even bring our doggo with us. The bed is really comfortable. We recommend the couple massage as well. Everything was perfect! We really loved our stay, Thank you!

We got exactly what we asked for and that is a disappontment: in Ensana hotels we always got a room upgrade or some other surprise. Not now. The place is too big, not a bit personal, waiters and other staff just worked as robots, nobody ever spoke to us. They were unmotivated. The staff in the restaurant just took away the plates&cutlery without talking, without giving us another one. The room had a lot of insects, harmless, though. The biggest problem is that there is no place to put&dry your wet clothes, so they are moist next day. Breakfasts and dinners werefine, the lunch was average. Good point: the two electronic playing tables. There is one small playroom for kids, but ours didn't like it much as it was too small and uninteresting. The playroom we saw on photos looks much nicer - where is it? The small kids' pool is good, our kiddo liked it. There are a lot of baby-friendly toilets, too. It is a pity that now they do not give you a lunch on the day of arrival&checkout. And the opportunity to bathe is also cancelled on checkout day. So we had a nice time, but we still felt disappointed. Mixed feelings.

We spent here only one night and booked with breakfast, dinner, and garage. There were big pros and cons during our stay, starting with the parking system. Finding the garage is a challenge and parking could even more so, as the have tiny dark spots between walls and pillars (this, for a surcharge of EUR 12 per night). We booked a higher room category located on the top floor. The room was spacious and the bathroom was alright, but walls and floors looked shabby with lot of stains and dirt that were there for who knows how long. It was not a matter of cleanliness, as the rooms were perfectly clean, but rather maintenance issues. Talking of which, the fan of the heating system kept turning on and off in about every few second, which was extremely annoying (especially in the night), therefore, we had to turn it completely off, resulting in a cool room and being exposed to all kind of noise from the corridor, as isolation is almost non-existing and we could hear every single word from outside, including the lobby music. The bed was comfy and the view was nice though. The highlight, however, was the food. Both dinner and breakfast were absolutely delicious with plenty of selection (also for vegetarians). Overall, the value fine, but compared to the price we paid, at best average. It is definitely not a 4-star niveau, but it is mainly due to the maintenance. Location is also great (few minutes walk away from the thermal lake).

The hotel pool is hot spring water, it is a bit small

Normal homestay, good breakfast