Wenhua Hotel Reviews
Wenhua Hotel
No.42 Renmin East Road, Heshan, Jiangmen, ChinaView Hotel Details
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1 night
Wenhua Hotel Guest Reviews
4.3/5
191 review
Verified reviewsLocation4.3
Amenities4.1
Service4.5
Cleanliness4.3
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All Reviews(191)
Positive reviews(179)
Reviews with photos/video(8)
Clean and tidy(26)
Great value for money(21)
Classy environment(14)
Stayed multiple times(9)
Tasty food(7)
Friendly front desk staff(4)
Quiet & comfortable(3)
Convenient parking(3)
Negative reviews(11)
Guest User
Deluxe Double Room
Stayed in Apr 2024
Business travelers
2 review
Amazing
Posted on Apr 25, 2024
No hassle check in and check out. Upgraded me to a bigger room. The location is great and it has been my preferred hotel in Heshan over the years. The room is dated but it is clean.
Guest User
Stayed in Mar 2024
Couples
3 review
Amazing
Posted on Mar 10, 2024
Nice location, very good breakfast.
Response from Property: Dear guest, thank you for visiting Wenhua Hotel Heshan! We are glad you like our location and breakfast. All of our staff are committed to creating sincere and warm service for each guest, hoping to bring guests a home experience and good memories. Looking forward to your next visit!
Guest User
Stayed in May 2024
Family
18 review
Posted on May 5, 2024
The room is clean and hygienic, the lighting is dim, it's an old hotel, the facilities are old, the TV has a lot of snow, but it's cheap, the bed is clean and big enough, and it has everything it needs. It's the first choice if you're looking for cost-effectiveness
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Guest User
Deluxe Double Room
Stayed in Apr 2024
Solo travelers
66 review
Amazing
Posted on Apr 16, 2024
The location is very good, not far from the boarding and alighting station in Hong Kong. There are many restaurants in the surrounding area, and the buses are also extremely convenient. It is really the first choice for tourists and accommodations when visiting. I will definitely stay here again. Recommended
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Guest User
Deluxe Double Room
Stayed in Oct 2023
Friends
22 review
Great
Posted on Oct 9, 2023
Breakfast is really good here, very cost-effective, not very new but has everything you need.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for sharing your feedback with us about your stay, and thank you for your recognition of the breakfast! welcome next time!
Katy KLee
Stayed in Mar 2024
Friends
11 review
Amazing
Posted on Mar 10, 2024
The front desk service is polite, the food in the Chinese restaurant is very good, and the waiter's attitude is very good 👍
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Guest User
Deluxe Double Room
Stayed in Feb 2024
Couples
16 review
Posted on Feb 23, 2024
The hotel is in a central location, the room is bright enough, the cleanliness of the shower room is average, the towels feel dirty and white😅😅😅
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for giving us your feedback on your stay and thank you for your recognition of the room lighting! We apologize that this stay did not meet your expectations. The hotel management attaches great importance to the cleanliness of the bathroom and towels you mentioned. We will immediately conduct a deep cleaning of the shower room and optimize the towel washing and disinfection procedures to ensure better cleanliness of the shower room and better washing quality of the towels, and strive to ensure that every guest staying in the hotel can get a satisfactory experience. Looking forward to seeing you again!
Guest User
Stayed in Dec 2023
Family
2 review
Posted on Dec 28, 2023
The equipment is old. In winter, the hotel turns on the heating, but the temperature in the room cannot be controlled. It is always 26 degrees, which is too hot. I changed rooms and it was still stuffy.
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Guest User
Deluxe Double Room
Stayed in Dec 2023
Business travelers
39 review
Very Good
Posted on Dec 19, 2023
I advise everyone not to park at the front entrance, because the fruits on the trees at the front entrance are very sticky and will be difficult to wash off if they fall on the car. I ended up spending 500 yuan to wash the car for 3 hours...and it wasn't all cleaned up yet!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for sharing your feedback with us about your stay. We are deeply sorry for the unpleasantness this stay has caused you. The tree at the entrance of our hotel is a municipal greening on the street and will bear fruit regularly every year. We recommend that guests park their cars in the hotel's indoor parking lot. Looking forward to your next visit.
YanfengzhizifenghaobinBen🌟
Deluxe Double Room
Stayed in Nov 2023
Business travelers
2 review
Outstanding
Posted on Dec 13, 2023
The room is very tidy and clean, the price/performance ratio is very high, and the hotel service is also very thoughtful. Thank you to the hotel staff for their efficient service and professional attitude!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for giving us your feedback on your stay. Thank you for your recognition of the hygiene and service! We look forward to seeing you again!
Guest User
Stayed in Oct 2023
Family
3 review
Outstanding
Posted on Oct 30, 2023
I stay here every time I go. The surrounding area is also convenient. There is a tea restaurant next to it. Parking is convenient and there are many parking spaces. Good reviews
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your continued support to Heshan Wenhua Hotel! We look forward to seeing you again!
Mexiangxin
Stayed in Oct 2023
Business travelers
4 review
Outstanding
Posted on Oct 25, 2023
Not bad, very good, the large floor-to-ceiling windows are very impressive. I came to Heshan on a business trip. There are a lot of places to eat and a variety of businesses around. It is very convenient to go anywhere. The price is also right, breakfast is provided, and it’s convenient
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for sharing your feedback with us about your stay, and thank you for your recognition of our Mandarin Hotel! welcome next time!
Babalabuchuxiaomoxian
Stayed in Apr 2023
Family
26 review
Outstanding
Posted on May 3, 2023
Most people who come to Heshan book Mandarin Hotel, which is really good. Very cost-effective
Original TextTranslated by Google
Response from Property: Dear guest, Hello! Thank you very much for your continued support of Mandarin Hotel! Thank you also for giving us your feedback on your stay! We look forward to seeing you again!
Guest User
Stayed in Oct 2023
Friends
100 review
Outstanding
Posted on Oct 17, 2023
I am very satisfied with the hotel service. The room is large and well-equipped. The mattress is moderately soft and hard and very comfortable. The environment was quite quiet, so I slept until dawn. There are many parking spaces, and the staff are very responsible in guiding parking spaces. When I left the parking lot, the handsome man still guided me in place, which made me feel very warm. I will still choose this good hotel next time I go to Heshan. Thanks!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for sharing your feedback with us about your stay, and thank you for your recognition of the service, facilities and equipment! welcome next time!
Guest User
Deluxe Double Room
Stayed in Apr 2023
Family
3 review
Posted on Apr 9, 2023
There are stains on the toilet floor
Wall wallpaper is old and damaged
Improperly arranged furniture: the bedside table is stuck in front of the wardrobe
One bedside lamp is broken
There are signs of damage in the tea room
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for sharing your feedback with us about your stay. We are deeply sorry that this stay did not meet your expectations. The hotel management attaches great importance to the facility issues you mentioned, and we will definitely strengthen maintenance. , striving to provide every guest with a satisfactory experience. Next time you come to Heshan, I hope you will visit Mandarin Hotel again. I believe we will definitely give you a better stay experience!