Guest User
January 4, 2025
Good points: Beautiful hotel, amazing staff. Lovely food & drinks, cute little private beach for the kids with wave breaker. Warm cosy decor. Lovely view off doa island We came as a family off four and we are returning again 2025. We were all inclusive. We hired a car for 2 days. Not so great points: Although we are returning with my in laws, I am hoping off slight improvements but still happy to return. We visited in October (23rd) and the pools are absolutely freezing!! Luckily I did bring along x2 dry suits buys our 2 yr old and 7 yr old couldn’t last longer than an hour in the pools or aqua park, The beach & sea over the road was warmer so we would split our day between the two. The children’s entertainment is rubbish! They make it up as they go along on the day, this needs big improvements for families.. I did find ourselves a little bored in the evenings and throughout the day because you just couldn’t use the pools :(. No point upgrading to private pools, you never saw anyone in them, far too cold during that time off year. We had the hot tub instead and have rebooked for a hot tub too. It defo warmed us all up after the cold dips!! More good points: Staff are lovely even tho it was their end off season, can not fault them at all. They do anything to help. Kitchen and waiters and bar staff are brilliant, you can’t help but get to know them and the same for reception, (Middle Aged guy with a young daughter) sorry didn’t catch your name. The maids don’t speak much English but happy to pass you to someone who does. Massage at the spa was lovely. Maintenance guys were ok 👍 although I’m unsure how often the hot tub water is treated with chemicals. Gets a little grubby as the week goes on. I would absolutely give this a 4* still The really let down as to be the freezing pools and rubbish kids club! Sorry. But we will be back Oct to see you again and hopefully a few friendly faces! This time stopping in the Petite suite so we have more space during the stay. Xxx Hope you are all enjoying some family time after a busy year.