Hersonissos Maris

The accommodation in Hersonissos boasts exceptional staff service, varied and fresh breakfast, and ample leisure facilities. Guests appreciate the peaceful location near the beach and town, but some find the variety limited.

Our experience at this hotel was mixed. We had a lovely room with private pool and sitting area. The pool was bigger than we thought and plenty of room for two sun loungers and a table and chairs. Room was spacious, sitting area downstairs, bedroom upstairs. Two bathrooms, one upstairs the other downstairs. So no problem with the room at all. Whe we arrived with 40 other people, there was one member of staff doing all the check ins. We had to wait a long time to be served and get to our room, which after a tiring journey was not good. Later we found there were two receptionists who were on duty at different times. One was lovely, very helpful and polite, the other quite rude and dismissive. Needless to say if we had a query, we waited for the nice one!! Food was buffet style and was average, nothing special. Canteen style food but plenty of choice. Sweets were poor, but there was ice cream as an alternative. Although our meals were inclusive, we ate out quite a bit at a local taverna which had excellent food and was very good value. However the waiters at the hotel who just served drinks and cleared away the plates were very nice and friendly. There was a bar at the hotel but this did not open until 6pm, if you wanted a coffee or drink during the day you had to cross the road to an outside bar. It wqs quite a walk to the nearest town, a long way in the heat! And taxis were not cheap. 2 pools at the hotel, very clean and inviting pools and surrounding area. Usual problem of towels on the sun beds early in the morning to reserve. We did not use the pool at all. But no need as we had our own small pool. Beach small, so not alot of room at busy times. We used the Spa while there, but were not impressed at all. I had a back massage and facial which was really not the best. It started off badly as I was given no privacy to remove my clothing and get on the couch, the young therapist stayed in the room waiting for me to undress. I found that very embarrassing as I am used to the therapist leaving while I get ready and cover myself on the couch. I should perhaps have asked her to leave but I was a bit taken aback at the time. The back massage was ok, not the best I have had as was the facial. Maybe I was still feeling embarrassed and could not relax. I gather my husband was unhappy with his back and scalp massage as he had a back massage and the therapist said that was the end of the treatment. No scalp massage, when he mentioned this the therapist said she did not realise and gave him a token 5 min massage. The treatments were expensive and therefore we expected better. We did complain very nicely to the Manager who promised us a free 30 min massage before we went home. Unfortunately she only had a male therapist available so I declined and offered my 30 mins to my husband. The Manager said she would contact us on the Monday but never did and so my husband never got his treatment as we went home on the Tuesday, Very disappointing! Over

Amazing experience!!! Highly recommended! Both girls Rafaela and Katerina - were very friendly and could offer the best custom made therapy treatments. 💜💜💜💜 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!