MarkC8159
August 19, 2024
I will qualify this review as an established travel agent who travels and books holidays for people all over the World... Pros: *Great reception, cleaning service and hotel team who can't do enough for you *Although rooms need significantly updating to be a true 4* experience, the resort is clean and tidy *Location in the quaint Greek village of Koutouloufari is charming *Nice outdoor bar area *Acceptable but deep pool Cons: *This is not a 4* hotel! I've stayed in many and this is equivalent of a 2* or 3* at best *Rooms are tired (see pictures). You could call them authentic Greek if you were being kind! They need considerable updating *You have to pay for a safe key and the air-conditioning separately. It is so hot in the summer that you need the aircon so it feels like this is a true air con! The charge may be dressed up in sustainability but there is no fan in the rooms and this is certainly not a sustainable hotel *The 'villas' are self-catering but no tea towel or washing up sponge or liquid is provided *All bed mattresses are rock hard and you feel the springs. Great if you like a very firm bed Would I recommend Galaxy Villas? If you like authentic Greek dilapidated-style decor, the lovely location and friendly staff, then yes. We enjoyed our holiday despite the negatives highlighted in my review, it was simply disappointing that the accommodation didn't live up to how it is advertised.