Premier Inn Hereford City Centre (Old Market)

We had an extended stay (9 nights) in the Premier Inn Hereford City Center while visiting family. Positives: All of the staff were outstanding & welcoming. We had breakfast on multiple mornings and dinner one evening. The food was good and we appreciated the convenience the in-hotel restaurant offered. The location offered easy access to the Old Market and City Center, as well as access to the free Zipper bus for access to nearby locations, including the train station. Concerns: The Premier corporate website shows a walk-in shower for the Premier Plus rooms. That was important to us as we both have knee issues and limited range of motion for entering tub-showers. Unfortunately we found that this specific hotel did not offer any walk-in showers, making us feel as if the corporate website significantly misrepresented this feature. Our thought that the walk-in shower would be available was important to us in making a decision on where to stay in Hereford. We had previously stayed in a Premier Inn and found the bed comfortable, however in our room the queen sized bed mattress was worn and sagged to the middle of the bed. We spent our nights either rolling into each other or perched precariously near the edge of the bed. The mattress in Rm 219 needs to be replaced. We also found that the air conditioning would cycle off in the middle of the night, despite our key card being in the "activation" slot near the door. I'd consider Premier Inn's for short term use in the future, but probably look for other options for a longer term stay.

Nice place and lovely staff which was laura and dom .food was spot on and the service was more than you could ask for. Xx I've really loved this hotel all the staff make you feel so welcome. I've enjoyed the room as well was so nice and tidy and great view of the shops .