Top 5-Star Hotels in Heraklion Prefecture

We just finished a four night stay at Mitsis Laguna and can’t wait to go back. We stayed in the Royal Suite which was a total splurge and completely wonderful. But the property as a whole is very well designed so every room is convenient to everything. The walkout pool rooms and ocean view rooms all looked fantastic as well. Even though we arrived with no dinner reservations and the resort was fully booked, the concierge got us reservations for exactly what we wanted. Our favorite was the Cretan restaurant — the food was amazing and our service (Thursday June 15 was exceptional!!!). The main restaurant (buffet) was very good as well and even in peak hours we never waited more than a couple minutes to be seated. Incredible! We also loved that there is late night buffet food served until 4am along with a late night bar — we were never up quite that late but we did arrive at midnight hour first night and were thrilled to be able to eat hot food! The central pool is heated and an absolute delight to swim in. Seats fill up but we were still always able to snag one whenever turned up. The beach is just at the edge of the property and gorgeous — if a bit choppy for actual swimming! The food cart by the beach though was fantastic, and we hit it every day. We also loved the ice cream shop by the pool. You can rent a car at a desk in the hotel for a day or more easily — was about 60 euros and we drove the 30 minutes to visit the Palace of Knossos, admiring the coastal views along the way. Our daughter also truly loved the magic show (kudos to Rocco the magician!) and the really great arcade. This is a fantastic resort. Even though it’s a large property, you are always just steps away from whatever you need and never feel like you’re part of a crowd. The service from literally everyone is so wonderful. I am writing this from the airport and we are sitting here planning our next Mitsis vacation. Highly recommend.

The Aquila Atlantis Hotel has been synonymous with the development of the city for 50 years attracting celebrities and people from all walks of life. The hotel was redeveloped in 2013, and has a calming decor and colour palette, providing a relaxing bar/lounge area in the lobby, fantastic views over the city from its rooftop pool, spacious and modern rooms, and professional, friendly staff.

Very bad check-in, the room is small, the food is unpalatable The booked suite, whether it is a suite or not, at least the area is not 32~36 square meters as shown on the booking page. There is no TV in the bed. The sofa is old and has a dirty feeling. Note The flowers are bought by yourself, so you can improve your mood. The hotel prevents you from refunding and changing hotels. In short, this hotel will not live anymore. In terms of five stars, it has a false name. It is more expensive than the NJV plaza hotel in Syntagma Square in Athens. The 28 square meters room looks much more spacious than the 32 square meters. The food in the hotel restaurant is very average, the breakfast is too poor, the restaurant on the 5th floor is also unpalatable, the creamy pasta is so unpalatable, and it is salty I booked a car rental for 300 euros through the front desk. I arranged a super broken car and asked to pay in advance. I was speechless when I saw the car. In short, this hotel is not worth staying at. Nor is it the level of a five-star hotel.

The cleanest hotel I have ever stayed in this trip to Greece. Warm and good service. The location is very good, just in the central city. The service is very good. The staff are very helpful. The facilities are very modern. There is also a massage shower.

With a stay at Ethereal White Resort Hotel & Spa, you'll be centrally located in Heraklion, within a 5-minute drive of Heraklion Port and Heraklion Archaeological Museum. This luxury hotel is 4.7 mi (7.6 km) from Palace of Knossos and 0.3 mi (0.5 km) from Dermatas Gate.Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a sauna.Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.Featured amenities include a business center, a 24-hour front desk, and multilingual staff.Make yourself at home in one of the 50 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

The hotel parking lot is behind the hotel, the hotel is on the side of the road, I drove around 2 laps to find, the facade is relatively small. However, the internal facilities are quite good and the front desk staff is very enthusiastic. The food around the hotel is also convenient, this price can be in the five-star hotel in Crete, I think the price is good.

With a stay at Dimargio Luxury Hotel & Spa, you'll be centrally located in Heraklion, within a 5-minute drive of Heraklion Port and Heraklion Archaeological Museum. This luxury hotel is 4.2 mi (6.8 km) from Palace of Knossos and 0.2 mi (0.3 km) from Italian Archaeological School.Take time to pamper yourself with a visit to the full-service spa. This hotel also features complimentary wireless internet access, concierge services, and a communal living room.Satisfy your appetite with Greek cuisine at Dimargio, a restaurant where you can take in the garden view. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 10:30 AM.Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Heraklion? This hotel has 538 square feet (50 square meters) of space consisting of conference space and meeting rooms.Make yourself at home in one of the 34 air-conditioned rooms featuring minibars and Smart televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

We stayed at the hotel for five nights in July 2022. There were eight of us in total so two families. The location is absolutely perfect as it is right in the middle of Heraklion, opposite the bustling square with its wonderful with its Artisan stalls which are worth visiting and only a short walk to the shops and wonderful selection of restaurants. Heraklion is a truly bustling and Cosmopolitan city. The Hotel is very close to Heraklion Archaeological Museum and a bus or taxi ride to the beach. It is also not too far from the port you can walk there but we took a very quick taxi due to the heat. Upon arrival we were made to feel very welcome and our baggage was taken to our room for us. The reception area is refreshing to walk into from the heat outside and the decor is lovely and very modern with a comfortable seating area. There is a downstairs bar which is very chic with beautiful artwork where you can eat and you can just walk through to the shops outside to have a mooch with is perfect. Our check in process was very smooth and efficient. Check out is at 12 and check in is at 2. We had travelled from Chania by taxi. and were a little early. The gentleman on reception was able to find our group a room to check into while they got our other rooms ready which was very helpful and we did not have to wait too long. We had the economy rooms two different types between us. The ones which have balconies and the ones which are inside but don't have a balcony. The latter were a bit bigger than the ones with the balcony and the children's bed has its own little area which we really liked. The bathroom and room were very clean and the cleaners were very helpful and polite. We had a small fridge all the usual amenities you would expect and the air conditioning always worked well. I really feel (being from the UK) that the hotel represents very good value for the price we paid - if we were to pay a similar price in England we would not be staying in nearly such a nice hotel that's for sure. Certainly not one with a pool on the roof! We absolutely loved the roof area. The pool is quite small (but still big enough to have a lovely, cool swim). The pool area is clean and there are sunbeds and chairs you can sit on around the pool and plenty of place to sunbathe. It is absolutely lovely the perfect place to relax and take in the view. They also have a lifeguard up there at all times which we were not expecting. The pool is open until 8 at night but you can still go up to the roof for drinks and to eat your dinner after this time. They also provide towels for you which is great. The bar on the roof is absolutely excellent and the service is impeccable. The bar staff and waiters and waitresses work so hard and are so friendly (whilst also remaining professional). The bar food is great especially the mini burgers and the club sandwiches are to die for. You can also have dinner up on the roof and there are lots of lovely tables and chairs to chose fro

We had booked The Olive Green Hotel three years ago, but Covid intervened. However we were delighted to visit in May. It was all that we had hoped for. Centrally situated in Heraklion, the hotel was ideal for our five day stay. It was very clean, the staff were friendly and helpful and breakfast was good. (Our ferry had arrived at 6 a.m. but we were invited to have breakfast after checking in). We also had dinner in the bar on two occasions and that was both good and well priced. We would certainly return if we visit Heraklion again.

This hotel is conveniently situated outside the main centre but an easy walk to the old town and coastline. It is certainly not up to 4 star quality. The hotel is getting tired with fixtures falling off the walls, tiles cracking laminate pealing and grouting stained. It would be an ok 3 star hotel. The location is great. The breakfast buffet is standard and of ok quality (the Douwe Egberts coffee is awful though the espresso machine is available after 10am on the same level to buy coffee rom) and the view from the 5th floor bistro exceptional. Staff were polite and helpful though it felt as though we were inconveniencing the gentleman front desk staff member. When informing him of the lock that didn’t work, the plumbing issue in the shower and the side table that had come away from the wall the sarcastic response was “Anything else?” The female front desk attendant was very friendly. We had complimentary water on the first night but not after that, maybe it’s only a ‘welcome to your first night’ thing.