Castello City Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Heraklion Prefecture

Castello City Hotel

Leof. 62 Martiron 1, Heraklion Prefecture, Crete 71304, Greece
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With a stay at Castello City Hotel in Heraklion, you'll be in the historical district, within a 5-minute drive of Heraklion Port and Venetian Walls. This family-friendly hotel is 0.3 mi (0.5 km) from Hania Gate and 0.3 mi (0.5 km) from Kapetan Mihalis Korakas.Show More
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hotel overview picture
Highlights
Varied breakfast
Parking available
Airport pick-up available
Amenities
Private parkingFree
Airport pick-up
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Airport drop-off
Car Rental
All Amenities
Property Description
With a stay at Castello City Hotel in Heraklion, you'll be in the historical district, within a 5-minute drive of Heraklion Port and Venetian Walls. This family-friendly hotel is 0.3 mi (0.5 km) from Hania Gate and 0.3 mi (0.5 km) from Kapetan Mihalis Korakas.
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3.9/5
Good
Very good breakfast
All 73 Reviews
Surroundings
Airport: Heraklion International Airport, “Nikos Kazantzakis”
(7.9 km)
Landmarks: Asklipios S.A.
(180m)
Landmarks: Pantokrator Venetian Portal
(180m)
Landmarks: Bethlehem Gate
(550m)
Landmarks: Church of Agios Eleytherios
(560m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Family Room
9

Family Room

2 Single bed and 2 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Standard Room
13

Standard Room

1 Double bed or 2 Single bed
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Deluxe Single Room

Deluxe Single Room

1 Single bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Hair dryer
Room Details
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Deluxe Double Room with Sea View
11

Deluxe Double Room with Sea View

2 Single bed or 1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Room Details
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Deluxe Triple Room
17

Deluxe Triple Room

1 Double bed and 1 Sofa bed or 2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Deluxe Double Room City View
13

Deluxe Double Room City View

2 Single bed or 1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
Room Details
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Guest Reviews

3.9/5
Good
73 reviews
Verified Reviews
  • Cleanliness3.9
  • Amenities3.9
  • Location3.9
  • Service3.9
Average for similar properties in Heraklion Prefecture
Most Mentioned
AI Summary
The accommodation provides good value and exceptional service. Guests appreciate the substantial breakfast and maritime view. Convenient location for exploring Herakleion, with quiet surroundings near the city center.
L‍a‍w‍r‍e‍n‍c‍e‍h‍w‍d
September 8, 2024
Nice place
W‍O‍O‍K
January 26, 2025
I chose it because it was close to the airport and the price was cheap. I am satisfied with the overall facilities. The breakfast was very satisfying. In addition, the restaurant view was fantastic.
Original TextTranslation provided by Google
d‍a‍y‍o‍u‍n‍g
January 29, 2025
When you want to see Crete, I think it would be a good idea to stay here. Of course, you have to take a bus from Korea to get there, but it is a satisfactory place because all buses stop at the middle of the route, and the accommodations and breakfast are all the same. Of course, the price is also very satisfactory. If I come to Crete again next time, I definitely want to stay here again.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 22, 2024
Nice hotel overall but not 4 stars. The parking issue is a bit cumbersome. We had to leave the car on the street to ask for a ticket at the reception and then enter the parking lot 200m away.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 23, 2025
Room OK, service and breakfast good.
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
June 12, 2024
Very warm welcome but very poorly isolated. You can hear everything from the rooms
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 13, 2023
Very good breakfast
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 13, 2024
Absolute Filth, Theft, and Utter Neglect – Stay Far Away from This Hotel! If I could give a negative rating, I would do it without hesitation. From the moment we entered, we were hit by a horrible, stale stench that permeated every corner of the building. The room was in appalling condition – filled with hair and grime, with not even the basics like soap. The walls were cracked, humidity was everywhere, and there was an overwhelming sense of neglect and decay. However, the worst part was the theft of a large sum of money from a friend’s bag, which she had left in the room. The theft was committed by a member of the staff, and when we reported it, the hotel’s response was downright outrageous! Not only did they refuse to help, but they had the audacity to accuse the very guests of lying and tried to cover up the incident. Even after security cameras proved that someone from their staff was responsible, the hotel continued to show zero accountability. There was no apology, no compensation – only indifference and disrespect. This place is utterly unsafe, untrustworthy, and shameless in its treatment of guests. Warning: stay as far away as possible from this nightmare of a place. If you value your dignity, your health, and your money, avoid this hotel at all costs.

Services & Amenities

Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Cleaning Services
Facilities for Children
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Gluten-free, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 1981
  • Renovated: 2016
  • Number of Rooms: 68
With a stay at Castello City Hotel in Heraklion, you'll be in the historical district, within a 5-minute drive of Heraklion Port and Venetian Walls. This family-friendly hotel is 0.3 mi (0.5 km) from Hania Gate and 0.3 mi (0.5 km) from Kapetan Mihalis Korakas.

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include babysitting (surcharge), wedding services, and a banquet hall.

Enjoy Greek cuisine at The 5th floor, a restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours). Meet other guests and eat at the complimentary reception.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Heraklion? This hotel has 70 square feet (7 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 68 guestrooms featuring refrigerators. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Frequently Asked Questions

What are the check-in and check-out times at Castello City Hotel?

The check-in time at Castello City Hotel is 15:00 and the check-out time is 11:00.

Are pets allowed at Castello City Hotel?

Unfortunately, pets are not allowed at Castello City Hotel.

Does Castello City Hotel provide breakfast?

Yes, guests at Castello City Hotel can enjoy breakfast during their stay. Breakfast option(s): American, Gluten-free, Vegan, Vegetarian.

How much does it cost to stay at Castello City Hotel?

Prices at Castello City Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Castello City Hotel?

Heraklion International Airport, “Nikos Kazantzakis” is the closest airport to Castello City Hotel, and it is about 16 mins from hotel by car (7.9 km).

What is the cancellation policy for Castello City Hotel?

The cancellation policy for Castello City Hotel varies depending on the type of room and booking conditions.

About This Property

Nearest AirportHeraklion International Airport, “Nikos Kazantzakis”
Distance to Airport7.87KM
Average Price FromVND2440080
Hotel Star Rating4