Castello City Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Heraklion Prefecture
Castello City Hotel
Leof. 62 Martiron 1, Heraklion Prefecture, Crete 71304, Greece
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When you stay at Castello City Hotel in Heraklion, you'll be in the historical district, a 3-minute drive from Heraklion Port and 6 minutes from Palace of Knossos. This family-friendly hotel is 0.2 mi (0.3 km) from Venetian Walls and 0.3 mi (0.5 km) from Hania Gate.Show More
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Highlights
Parking available
Delicious Breakfast
Airport pick-up availableAmenities
Private ParkingFree
Airport pick-up
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Airport drop-off
Car Rental
All Amenities
Property Description
When you stay at Castello City Hotel in Heraklion, you'll be in the historical district, a 3-minute drive from Heraklion Port and 6 minutes from Palace of Knossos. This family-friendly hotel is 0.2 mi (0.3 km) from Venetian Walls and 0.3 mi (0.5 km) from Hania Gate.
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3.9/5
GoodVery good breakfast
All 68 Reviews
Surroundings
Airport: Heraklion International Airport, “Nikos Kazantzakis”
(7.9 km)
Landmarks: Asklipios S.A.
(180m)
Landmarks: Pantokrator Venetian Portal
(180m)
Landmarks: Bethlehem Gate
(550m)
Landmarks: Church of Agios Eleytherios
(560m)
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Rooms
Guest Reviews
Services & Amenities
Policies
9
Family Room
2 Single bed and 2 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
13
Standard Room
1 Double bed or 2 Single bed
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Deluxe Single Room
1 Single bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Hair dryer
Check Availability
11
Deluxe Double Room with Sea View
2 Single bed or 1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
17
Deluxe Triple Room
1 Double bed and 1 Sofa bed or 2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
13
Deluxe Double Room City View
2 Single bed or 1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
Check Availability
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Guest Reviews
3.9/5
Good
68 reviews
Verified Reviews- Cleanliness3.9
- Amenities3.9
- Location3.9
- Service3.9
Average for similar properties in Heraklion Prefecture
AI Summary
The accommodation in Herakleion is conveniently located for exploring the old town and coastline, with comfortable rooms, excellent service, and a substantial breakfast buffet. It offers exceptional value for money.
Lawrencehwd
September 8, 2024
Nice place
Guest User
September 22, 2024
Nice hotel overall but not 4 stars. The parking issue is a bit cumbersome. We had to leave the car on the street to ask for a ticket at the reception and then enter the parking lot 200m away.
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Anonymous User
June 12, 2024
Very warm welcome but very poorly isolated. You can hear everything from the rooms
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Guest User
October 13, 2023
Very good breakfast
Original TextTranslation provided by Google
Guest User
January 21, 2022
Satisfied stay. The staff are professional. .
Original TextTranslation provided by Google
Guest User
November 13, 2024
Absolute Filth, Theft, and Utter Neglect – Stay Far Away from This Hotel! If I could give a negative rating, I would do it without hesitation. From the moment we entered, we were hit by a horrible, stale stench that permeated every corner of the building. The room was in appalling condition – filled with hair and grime, with not even the basics like soap. The walls were cracked, humidity was everywhere, and there was an overwhelming sense of neglect and decay. However, the worst part was the theft of a large sum of money from a friend’s bag, which she had left in the room. The theft was committed by a member of the staff, and when we reported it, the hotel’s response was downright outrageous! Not only did they refuse to help, but they had the audacity to accuse the very guests of lying and tried to cover up the incident. Even after security cameras proved that someone from their staff was responsible, the hotel continued to show zero accountability. There was no apology, no compensation – only indifference and disrespect. This place is utterly unsafe, untrustworthy, and shameless in its treatment of guests. Warning: stay as far away as possible from this nightmare of a place. If you value your dignity, your health, and your money, avoid this hotel at all costs.
Guest User
October 26, 2024
Hotel Castello City Hotel When I read the negative reviews, I asked myself “did I stay in this hotel?” My experience was the complete opposite to the negative reports I read. 1/ excellent quality for the price (October 2024 rates). 2/ professional service. 3/ modern, professionally decorated room. 4/ Impressive, large breakfast in the rooftop restaurant with a nice view (included in my room rate). 5/ Polite and well trained cleaning staff. 6/ Efficient and silent air conditioning. I don't know how the star system works in Greece but compared to other countries I know, I would give it a good 3 star rating. NOTE: the hotel is situated on a busy cross road. This creates a lot of traffic noise. BUT when I closed the door to the balcony, the inside of the room was silent. I think they have triple glazing on the windows and doors. Whatever, the rooms are silent inside. All in all, a perfect stay.
Guest User
September 11, 2024
The hotel is centrally located. Multiple restaurants within walking distance. We got a triple room as our son was with us. Hotel was clean , staff very friendly. Breakfast was sumptuous. We also ate at the in-house restaurant and the food was excellent. Highly recommended.
Services & Amenities
Most popular business facilities
Private Parking
Free
Airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Airport drop-off
Additional charge
Car Rental
Currency Exchange
Meeting Room
Additional charge
Business Center
Multi-Function Room
Babysitting Services
Additional charge
Wi-Fi in Public Areas
Free
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Private Parking
Free
Transportation
Airport pick-up
Additional charge
Car Rental
Shuttle Bus Service
Additional charge
Airport drop-off
Additional charge
Business Services
Meeting Room
Additional charge
Business Center
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Front Desk Services
Currency Exchange
Tour/Ticket Service
Front Desk Safe
Luggage Storage
Concierge Service
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
English
French
German
Greek
Italian
Food & Drink
Bar
Room Service
Lobby Bar
Snack Bar
Public Areas
ATM
Elevator
No Smoking in Public Areas
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Facilities for Children
Babysitting Services
Additional charge
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Alarm
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Gluten-free, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 1981
- Number of Rooms: 68
When you stay at Castello City Hotel in Heraklion, you'll be in the historical district, a 3-minute drive from Heraklion Port and 6 minutes from Palace of Knossos. This family-friendly hotel is 0.2 mi (0.3 km) from Venetian Walls and 0.3 mi (0.5 km) from Hania Gate.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include babysitting (surcharge), wedding services, and a banquet hall.
Enjoy Greek cuisine at The 5th floor, a restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours). Meet other guests and eat at the complimentary reception.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Heraklion? This hotel has 70 square feet (7 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 68 guestrooms featuring refrigerators. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include babysitting (surcharge), wedding services, and a banquet hall.
Enjoy Greek cuisine at The 5th floor, a restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours). Meet other guests and eat at the complimentary reception.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Heraklion? This hotel has 70 square feet (7 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 68 guestrooms featuring refrigerators. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.