Ethereal White Resort Hotel & Spa
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1 room, 2 adults, 0 children
All properties in Heraklion
Ethereal White Resort Hotel & Spa
No.2 of Premium Hotels in Heraklion
Apokoronou, Heraklion, Crete 71202, Greece
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Amenities
Indoor swimming pool
Outdoor swimming pool
Sauna
Spa
Massage Room
Fitness Room
Parking
Car Rental
All amenities
Property Description
With a stay at Ethereal White Resort Hotel & Spa, you'll be centrally located in Heraklion, just a 3-minute walk from Historical Museum of Crete and 6 minutes by foot from Natural History Museum of Crete. This luxury hotel is 0.4 mi (0.7 km) from Heraklion Archaeological Museum and 1.3 mi (2 km) from Heraklion Port.
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9.3/10
The hotel was great!
All 36 reviews
Surroundings
Airport: Heraklion International Airport "Nikos Kazantzakis"
(5.1 km)
Landmarks: Ag. Ekateríni Sinaitón (Museum)
(190m)
Landmarks: Plateia Venizelou
(220m)
Landmarks: Cathedral of Agios Minas
(240m)
Landmarks: Morosini Fountain
(240m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

3
Junior Suite With Private Pool
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability

7
Deluxe Double Pool Front
2 Single bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability

6
Luxury Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability

4
Luxury Suite With Private Pool
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability

5
Junior Suite
2 Single bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability

7
Deluxe Double Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability

6
Junior Suite With Plunge Pool
2 Single bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability

6
Luxury Suite With Plunge Pool
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability

4
Essential Room
1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability

3
Junior Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability
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Guest Reviews
9.3/10
Great
36 reviews
- Cleanliness9.3
- Amenities9.3
- Location9.3
- Service9.3
Average for similar properties in Heraklion

Review summary
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Service: The hotel is frequently praised for its exceptional service, friendly and helpful staff, and modern facilities.

denizvat
July 14, 2025
This hotel absolutely exceptional! The location is perfect as it is in the middle of the historic center. The staff are very friendly and helpful and the rooms are immaculately clean. I would highly recommend for both business and holiday trips.

Anonymous User
July 20, 2024
The hotel was great!
Original TextTranslation provided by Google

amytang
May 20, 2025

I recently had to cancel my reservation with them due to a MEDICAL EMERGENCY. The hotel showed absolutely no empathy or interest in my predicament. They were cold and heartless about it and charged me the full amount. I offered to provide documentation of my trouble but couldn't care less. When we travel to a hotel we expect SERVICE and staff that CARE. This hotel only cares about $MONEY. A "Just Business" attitude does not belong in the hospitality business.

Guest User
October 23, 2024

An outstanding hotel, wonderful staff and excellent facilities. The spa is wonderful, a long pool and my wife and so both had a very good massage. Our room was very high tech and very spacious, light and comfortable. Excellent breakfast with a full range of food. Also very good value.

Guest User
October 6, 2024

We stayed in the hotel (not “resort”) for 2 nights. The first impression was nice even though the neighbors from the close buildings can completely see you. Our room was nice but that’s basically the only thing that was nice. We went to the spa area where you can only use the pool and hot tub for free and the next is for extra charge (sauna) which is disappointing for the amount we paid. The pool was cold even though it’s supposed to be 29 degrees and the hot tub was a cold tub. The solution we got is to wait 5 hours till they will warm it up… the next day we wanted to use the swimming pool which supposed to be open from 10am. We went there by 11:30 and it was locked-we couldn’t even use the pool chairs. The answer for that was “they cleaning it because of the weather so we need to wait for them to finish it”. But the worst thing was after the check out - we checked out and stored our luggage. When we came 5 hours later to take our luggage, they blamed us for a damage we didn’t do and the manager told us he will call the police if we won’t come with him to the room to look at the damage which was a tiny scratch under bad that wasn’t done by us and he talked very aggressive and not polite to us This hotel is the worst! Stay away from it if you want to relax in your vacation .

Krystal
October 5, 2024

Amazing, immaculate resort very close to the center of town. You might not get much of a view but everything else makes up for it.

Guest User
August 15, 2024

Very modern hotel and room. The room was a bit small, but comfort was great. Bathroom and shower were a bit special, the shower was open in the room...so everything wet when you take a shower. When we looked out of the window we saw a staircase. Sometimes a bit noisy from dogs barking outside...but it is Greece. We arrived on the 31st of march and stayed only for a few nights. On Booking we read that the outside pool would open from the 1st of April, the weather was great...but pool was not ready. That was a bit disappointing, but compensated by the manager with a spa treatment. Nice options at breakfast, but few guests, so not enough rotation of the products. The orange juice was fresh, but not always, sometimes with concentrate.

Guest User
July 6, 2024

It is not a resort that is for sure , it is only a tiny boutique hotel , 3 stars at best , it is quite updated so had all what you would need for the night and nothing more . It is close to the city centre, no views , rooms are extremely small . It was only myself and my wife and we couldn’t really walk at the same time in the room . No parking , no luggage service , the breakfast was extremely poor . It is ok for a place to sleep at night but that is about it . I won’t recommend this hotel to Anyone and I would rather you stay somewhere else .
Services & Amenities
Most popular business facilities
Indoor swimming pool
Additional charge
Outdoor swimming pool
Sauna
Additional charge
Spa
Additional charge
Massage Room
Fitness Room
Parking
Additional charge
Car Rental
Bar
Restaurant
Taxi booking service
Meeting Room
Additional charge
Multi-Function Room
Business Center
Tour/Ticket Service
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage

Indoor swimming pool

Outdoor swimming pool

Spa

Fitness Room

Bar

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
2 Swimming pools
Indoor swimming poolAdditional charge
Outdoor swimming pool
Parking
Parking
Additional charge
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Taxi booking service
Business Services
Postal Service
Multi-Function Room
Fax/Copying Service
Additional charge
Audio Visual Equipment
Coworking Spaces
Meeting Room
Additional charge
Business Center
Front Desk Services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Luggage Storage
Wake-Up Call
Tour/Ticket Service
Languages Spoken
Italian
French
Greek
German
Food & Drink
Snack Bar
Bar
Room Service
Public Areas
No Smoking in Public Areas
Elevator
Health & Wellness
Spa
Additional charge
Beauty and Makeup
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Additional charge
Turkish Bath/ Hammam
Body Care
Phototherapy
Foot Bath
Cleaning Services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Clothes Steamer
Accessibility
Accessible Rooms Available
Safety & Security
Security Alarm
Smoke Detector
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children are not permitted to stay in this room type.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental, Gluten-free, Vegetarian
StyleBuffet, Boxed/packaged food
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of €200.00 (approx. NZD 385.98) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2023
- Number of Rooms: 50
With a stay at Ethereal White Resort Hotel & Spa, you'll be centrally located in Heraklion, just a 3-minute walk from Historical Museum of Crete and 6 minutes by foot from Natural History Museum of Crete. This luxury hotel is 0.4 mi (0.7 km) from Heraklion Archaeological Museum and 1.3 mi (2 km) from Heraklion Port.
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool and a seasonal outdoor pool. This hotel also features complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 50 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and electric kettles.
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool and a seasonal outdoor pool. This hotel also features complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 50 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and electric kettles.
Frequently Asked Questions
What are the check-in and check-out times at Ethereal White Resort Hotel & Spa?
The check-in time at Ethereal White Resort Hotel & Spa is 14:00 and the check-out time is 11:00.What are the check-in and check-out times at Ethereal White Resort Hotel & Spa?
What amenities and services does Ethereal White Resort Hotel & Spa have?
Ethereal White Resort Hotel & Spa has the following amenities and services: Shuttle Bus Service.What amenities and services does Ethereal White Resort Hotel & Spa have?
Does Ethereal White Resort Hotel & Spa have a swimming pool?
Yes, Ethereal White Resort Hotel & Spa has a pool.Does Ethereal White Resort Hotel & Spa have a swimming pool?
Are pets allowed at Ethereal White Resort Hotel & Spa?
Unfortunately, pets are not allowed at Ethereal White Resort Hotel & Spa.Are pets allowed at Ethereal White Resort Hotel & Spa?
Does Ethereal White Resort Hotel & Spa provide breakfast?
Yes, guests at Ethereal White Resort Hotel & Spa can enjoy breakfast during their stay. Breakfast option(s): American, Continental, Gluten-free, Vegetarian. Does Ethereal White Resort Hotel & Spa provide breakfast?
How much does it cost to stay at Ethereal White Resort Hotel & Spa?
Prices at Ethereal White Resort Hotel & Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Ethereal White Resort Hotel & Spa?
Which airport is closest to Ethereal White Resort Hotel & Spa?
Heraklion International Airport "Nikos Kazantzakis" is the closest airport to Ethereal White Resort Hotel & Spa, and it is about 14 mins from hotel by car (5.1 km).Which airport is closest to Ethereal White Resort Hotel & Spa?
What is the cancellation policy for Ethereal White Resort Hotel & Spa?
The cancellation policy for Ethereal White Resort Hotel & Spa varies depending on the type of room and booking conditions.What is the cancellation policy for Ethereal White Resort Hotel & Spa?
About This Property
Nearest Airport | Crete Heraklion Airport |
---|---|
Distance to Airport | 5.09KM |
Average Price From | NZD612 |
Hotel Star Rating | 5 |