Lavande Hotel (Heqing Xinhua Branch)
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Heqing
Lavande Hotel (Heqing Xinhua Branch)
Opened in 2024
About 130 meters west of the intersection of Dali Line and Xinhua Highway, Heqing, Yunnan, China
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We Price Match
Last booked 9 hrs ago
4.7/5Outstanding·Cleanliness: 4.7
“ Offers pick-up/drop-offs ”95% Recommended
All 218 Reviews
Amenities
Fitness RoomPrivate ParkingFreeCar Charging FacilitiesPriority airport pick-upFree24-Hour Front DeskTea RoomRestaurantPriority airport drop-offFreeWi-Fi in Public Areas
All Amenities
Surroundings
Airport: Lijiang Sanyi Airport
(12.1 km)
Train: Heqing Railway Station
(10.3 km)
Train: Lijiang Railway Station
(32.1 km)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
7
Family Room
1 Queen bed and 1 Double bed
30-35m² | Floor: 2-4
Has window
Smoking Permitted
Air conditioning
Private bathroom
TV
Hot water (24 hours)
Check Availability
6
Business Suite (Double bed)
1 King bed
50m² | Floor: 2-4
Has window
Smoking Permitted
Air conditioning
Private bathroom
TV
Hot water (24 hours)
Check Availability
5
Sleep T Exclusive Room (Gentlemen's Maple Style Edition)
1 King bed
25-32m² | Floor: 2-4
Has window
Smoking Permitted
Air conditioning
Private bathroom
TV
Hot water (24 hours)
Check Availability
4
Elegant Double Room
1 King bed
28-32m² | Floor: 2-4
Has window
Smoking Permitted
Air conditioning
Private bathroom
TV
Hot water (24 hours)
Check Availability
4
Deluxe Double Room
1 King bed
28-32m² | Floor: 2-4
Has window
Smoking Permitted
Air conditioning
Private bathroom
TV
Hot water (24 hours)
Check Availability
4
Deluxe Room (2 beds)
2 Double bed
28-30m² | Floor: 2-4
Has window
Smoking Permitted
Air conditioning
Private bathroom
TV
Hot water (24 hours)
Check Availability
4
Executive Room (2 beds)
2 Double bed
30-32m² | Floor: 2-4
Has window
Smoking Permitted
Air conditioning
Private bathroom
TV
Hot water (24 hours)
Check Availability
5
Sleep T Exclusive Room (Ladies' Elegance Edition)
1 King bed
25-32m² | Floor: 2-4
Has window
Smoking Permitted
Air conditioning
Private bathroom
TV
Hot water (24 hours)
Check Availability
5
Romantic Room
1 King bed
28-35m² | Floor: 2-4
Has window
Smoking Permitted
Air conditioning
Private bathroom
TV
Hot water (24 hours)
Check Availability
6
Executive Queen Room
1 King bed
25-35m² | Floor: 2-4
Has window
Smoking Permitted
Air conditioning
Private bathroom
TV
Hot water (24 hours)
Check Availability
Hide Room Types
Guest Reviews
4.7/5
Outstanding
218 reviews
Verified Reviews- Cleanliness4.7
- Amenities4.7
- Location4.7
- Service4.6
Average for similar properties in Heqing
Gustav
September 21, 2024
This was a peculiar hotel. New, I guess, but seems abandoned left at 80-90% finish.
Summary: horrible.
Positive:
-The bed seemed pretty clean. I could only find 1 or two hairs from previous guest.
-The two women working the evening I arrived were friendly.
Extremely bad:
1) There was a major thick layer of mould near in the back and on the side of the bathtub. This was horribly disgusting. 2) There were sewage leftovers around the toilet, which was just as disgusting. What pest lies hiding beneath this, I didn't want to know. I saw one bug coming out from there.
Very bad:
-There seemed to be no air suction in the bathroom. There was just a whole in the sealing. This kept me from dearing to use the shower (pest). In addition to the seperat bathtub off course.
-There was a peculiar smell in parts of the room. Like urine.
Bad:
-all doors made really bad sound.
-The floors were a little dirty.
-In my eyes, the breakfast did not appeal at all, though I am custom to various Chinese food.
-I suspect the slippers are used and re-bagged, as they were a little torn and seemed steamed or ironed. This is not 100% safe.
-There was no store near. They don't sell anything.
I didn't really have a chance to ask for a different room, which I otherwise would. I arrived around midnight and was really tired. I had to catch an early flight. I had already settled when I saw those things listed.
IT GETS WORSE
In the morning I asked if staff could call me a 滴滴 taxi, since I couldn't. They wouldn't, but offered me a free ride to the airport. I was put of at domestic, somewhat far away from where I was going. This was actually not easy immediately to figure out, though I read Chinese. I almost missed my plane. This would not happen if they just could help me with a very small and simple favour - getting me a taxi. TH
The location with it's distance to the airport does not make this hotel worth it. Mouldy and unfinished. Pest.
Anonymous User
September 15, 2024
Facilities: The facilities of the newly opened hotel are okay. It has Xiaodu smart voice, but it doesn't have a smart toilet. It doesn't match. Breakfast was mediocre, no coffee.
Health: New hotel, health is okay. But when I went to take a shower at night, I found that the conditioner was gone. It shouldn't be, the service of the new hotel is so inadequate! ! ! After calling the front desk to deliver it, the service staff still wanted to go in and follow up. It was already 10 o'clock, and someone was taking a shower at the time! Very annoying behavior
Environment: The appearance, lobby, and rooms of the newly opened hotel all look new.
Service: The service experience is very bad. Compared with the service of other Lavande hotels, it needs to be improved! The most annoying thing is that at the agreed drop-off time the next day, I was told that I didn’t have a car? I arrived at the hotel lobby at 9:15! Why did you make an appointment with me the day before? The plane took off at 11 o'clock, but the bus didn't arrive until 9:32. The driver drove very fast, but he got off at 9:46. But since I hadn't checked in or checked in my luggage, the time was particularly tight, and the driver said on the way that he couldn't miss the flight because he couldn't reach the airport. However, the airport is not very crowded. It is very crowded and the queues take a long time. It is very inconvenient to bring children! ! ! It was already 10:30 when we finally arrived at the boarding gate! ! ! After asking, there are only 2 cars in such a big hotel! ! ! There is something very wrong with the management of this hotel! ! ! And not punctual!
Original TextTranslation provided by Google
Guest User
September 2, 2024
Although it is a newly opened hotel, the hygiene is not satisfactory. There are still some hairs in the toilet that have not been cleaned. There are stains on the ground. The packaging of the drinking water provided is extremely poor. The bottle caps have sharp and sharp plastic protrusions. My hands were cut off. I was injured, so I put a few band-aids on it. The material of the slippers was very thin. As a high-end hotel, it is not as high-end as some B&Bs. The cracks in the elevator door were also full of dust, and the experience was extremely poor. 
Original TextTranslation provided by Google
Guest User
September 4, 2024
The location of the hotel is easy to find, the surrounding air is fresh, the service needs to be improved, the breakfast is too simple, the quilt in the hotel is too thick, you need to turn on the air conditioner to fall asleep, and you will catch a cold the next day
Original TextTranslation provided by Google
Matanbuyi
August 20, 2024
The room is quite satisfactory, the facilities are newer, the breakfast is not rich but tastes good, there are villages around, and the environment is average
Original TextTranslation provided by Google
Guest User
July 17, 2024
First of all, the rooms and facilities are OK, but the service attitude is too bad. We booked three deluxe twin rooms. When we arrived, they said there were no three rooms. They only gave us three rooms after our strong request. There was a room similar to The female foreman, with shawl hair and a particularly smelly face, didn't even say she was sorry. My bad review was for her! ! !
Original TextTranslation provided by Google
Anonymous User
May 4, 2024
After staying for three days, the hotel did not change the linen or bath towels. The room was cleaned every day and only garbage bags were changed.
Original TextTranslation provided by Google
Guest User
December 9, 2024
這家酒店絕對是我住過的最好的酒店之一。它給人一種賓至如歸的感覺，從入住到離開，每一個環節都處理得非常完美。前台杜若 和羅勒小姐姐服務熱情，我東西落酒店了及時聯繫，真的太貼心了，而且房間乾淨舒適。強烈推薦噢
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Guest User
December 8, 2024
酒店位置靠在馬路邊，交通方便，環境很好，距離銀器小鎮也很近，附近散步的地方也很多，比較方便、靠近草海環境很好、早上或者是傍晚都可以去散步，空氣很好。酒店的話房間乾淨整潔，然後出現一些問題，前台的小哥哥小姐姐也很有耐心的幫我們解答，然後幫助我們、麻煩了他們幾次幫忙送東西，每一次都是很快的速度就送上來。五樓的話還有桌球室、可以和親朋好友去玩一玩，安靜、環境也很好。然後離店我們要去高鐵站的話是要提前一天預約，但是我們很急忘預約、和前台小姐姐説了後他們也很熱情的幫我們預約了車，然後麪也是準時到達了高鐵站，這個接送服務做得很好！贊！房間採光又好、化粧鏡自帶燈光，樓下還有便利店。總之這次入住給此次旅行留下了絢麗舒適的一筆。
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Services & Amenities
Most Popular Amenities
Fitness Room
Private Parking
Free
Car Charging Facilities
Priority airport pick-up
Free
24-Hour Front Desk
Tea Room
Restaurant
Priority airport drop-off
Free
Wi-Fi in Public Areas
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not possible
Private Parking
Free
Car Charging Facilities
Transportation
Priority airport pick-up
Free
Priority airport drop-off
Free
Front Desk Services
24-Hour Front Desk
Health & Wellness
Fitness Room
Activities
Tea Room
Public Areas
Barbecue
Additional charge
Humidifier
Property Policies
Check-in and Check-out Times
Check-in: After 12:00
Check-out: Before 14:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.