Hepburn Spa Retreat
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hepburn Springs
Hepburn Spa Retreat
Lodge
20/22 Mineral Springs Cres, Hepburn Springs, Victoria 3461, Australia
Show on Map
With a stay at Hepburn Spa Retreat, you'll be centrally located in Hepburn Springs, steps from Hepburn Bathhouse & Spa and within a 5-minute walk of Hepburn Mineral Springs Reserve. This luxury hotel is 0.8 mi (1.3 km) from Hepburn Springs Golf Course and 2.7 mi (4.4 km) from Daylesford Regional Visitor Information Centre.Show More
We Price Match
Amenities
Golf Course
Indoor swimming pool
Hot Spring
Hiking
Spa
Massage Room
Private parkingFree
Wi-Fi in Public AreasFree
All Amenities
Property Description
With a stay at Hepburn Spa Retreat, you'll be centrally located in Hepburn Springs, steps from Hepburn Bathhouse & Spa and within a 5-minute walk of Hepburn Mineral Springs Reserve. This luxury hotel is 0.8 mi (1.3 km) from Hepburn Springs Golf Course and 2.7 mi (4.4 km) from Daylesford Regional Visitor Information Centre.
Show More
4/5
Very GoodCleanliness4.0
Amenities4.0
Location4.0
Service4.0
All 22 Reviews
Surroundings
Train: Ballarat Station
(47.3 km)
Train: Macedon Railway Station (Macedon)
(54.4 km)
View on Map
Rooms
Guest Reviews
Services & Amenities
Policies
6
Retreat Villa(King or Twin)
2 Single bed or 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Wellness Villa (King or Twin)
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
7
Wellness Villa
Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Retreat Villa
Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Guest Reviews
4/5
Very Good
22 reviews
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
Average for similar properties in Hepburn Springs
Guest User
January 31, 2023
Incredibly hard to understand the set-up and rather expensive, but well worth it. Once you can fathom how it all works, you'll have fun. The suite was beautiful, stylish and just brilliant. We had two lovely nights here, massages nearby and went to the Bath-house next door for a great soak. Lots of supplies and everything you could possibly need, except for meals. Everything is close by to explore and the Village itself is just gorgeous.
Guest User
January 31, 2023
Accommodation was good, double spa bath great - disappointed & surprised that there was no liquid soap and an issue to get any (advised they had run out). What place runs out of soap ????? Heating non existent .. maybe batteries in the remotes needed replacing.
Guest User
January 31, 2023
I stayed in one of their spa villas in March 2022. The villa was nice but they had a very noisy electrical chain sword working next to it for the whole duration of my stay. It was like sitting in a dentist's chair having my teeth drilled, I actually developed a very bad headache. Surely, they could have arranged maintenance work when they guests are not there! To add insult to injury, they actually did not return $250 which they took off my credit card when I checked in. Despite my numerous reminders via email and also several phone calls, the money is still not returned. Dishonest and negligent people, how dare they just steal money off me, even though I did not take any of their supplies. Do not go there, they do not care for you, but happy to rip you off. Pathetic and very poor customer service. I would not recommend this joint to any of my friends and make sure as many people as possible know about their dismissive attitude.
Guest User
January 31, 2023
Deeply disappointed by this accommodation. The service is poor to non-existent. At reception they give you a door access code and that is it. They could not assist us in turning to fire completely off, getting the television to work, or any other queries. A person came to fix the TV and gave up after 30 minutes. Also there is no WiFi - ridiculous for this level / cost of accommodation. The room looked great on the surface however had the following issues: -- bad servicing, a mess of cables which had not been secured and a pair of underwear still in the cupboard (classy!) -- terrible design, the fire does not turn off so constantly sends a low level of heat, and the aircon does not match the size of the room. It was mid-20s temperature when we stayed and by the end of the day it was uncomfortably hot. -- impractical design. Side windows next to the bed (and everywhere) meant that to get changed you had to hide in the loo, or close all the blinds. And the fireplace is positioned so that it blocks the view from the bed. Shower visible from out the windows too! -- a kitchen that was useless. No bowls (we ate cereal out of the water glasses), insufficient cutlery for 2 people and a random assortment of kitchen gear / crockery which meant that what was it was impractical to do anything other than open wine or a pack of dip. It felt very much like someone intended to delivery luxury and then skimped on the design, furnishing (couch from Freedom!) and taking the time to plan a functional and enjoyable space.
Services & Amenities
Most popular business facilities
Golf Course
Off-site
Indoor swimming pool
Additional charge
Hot Spring
Additional charge
Hiking
Spa
Additional charge
Massage Room
Private parking
Free
Wi-Fi in Public Areas
Free
Indoor swimming pool
Hot Spring
Spa
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Pool with view
Heated pool
Saltwater pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front Desk Services
Express Check-In and Check-Out
Front Desk with Limited Hours
Languages Spoken
English
Food & Drink
Room Service
Public Areas
No Smoking in Public Areas
Garden
Health & Wellness
Golf Course
Off-site
Massage Room
Spa
Additional charge
Hiking
Hot Spring
Additional charge
Turkish Bath/ Hammam
Public Bath
Additional charge
Safety & Security
Fire Extinguisher
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: 10:30–11:00
Front desk hours: [Mon-Sun]10:00–18:00
Child Policies
Children aged 3 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$250.00 (approx. NZD 275.69) is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Managed by a Private Host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
Property Description
- Opened: 2013
- Number of Rooms: 15
With a stay at Hepburn Spa Retreat, you'll be centrally located in Hepburn Springs, steps from Hepburn Bathhouse & Spa and within a 5-minute walk of Hepburn Mineral Springs Reserve. This luxury hotel is 0.8 mi (1.3 km) from Hepburn Springs Golf Course and 2.7 mi (4.4 km) from Daylesford Regional Visitor Information Centre.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials.
Grab a bite from the snack bar/deli serving guests of Hepburn Spa Retreat.
The front desk is staffed during limited hours. Free self parking is available onsite.
Treat yourself to a stay in one of the 10 individually decorated guestrooms, featuring fireplaces and indoor private spa tubs. Rooms have private balconies. Kitchens are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. 32-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials.
Grab a bite from the snack bar/deli serving guests of Hepburn Spa Retreat.
The front desk is staffed during limited hours. Free self parking is available onsite.
Treat yourself to a stay in one of the 10 individually decorated guestrooms, featuring fireplaces and indoor private spa tubs. Rooms have private balconies. Kitchens are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. 32-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.