Holiday Inn & Suites Rochester - Marketplace
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1 night
1 room, 2 adults, 0 children
All properties in Henrietta
Holiday Inn & Suites Rochester - Marketplace
800 Jefferson Rd, Henrietta, New York State 14623, United States
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We Price Match
Amenities
Indoor swimming pool
Fitness Room
Public parkingFree
Car Charging Facilities
24-Hour Front Desk
Bar
Restaurant
Meeting Room
All amenities
Property Description
Enjoy your next great stay in Henrietta Rochester. Our hotel boasts comfort and convenience for all our Guests visiting Rochester, NY. At the Holiday Inn Hotel & Suites Rochester - Marketplace, our Perfect Location is near the Rochester Airport with easy access to all highways. At our Rochester, NY Hotel, Guests can enjoy our Evening Social Monday through Wednesday evenings for drinks and snacks and Breakfast available daily. Families looking for lodging in Rochester, New York will love staying at our hotel, located just off Interstate 390 in southern Rochester. This hotel is convenient to numerous local attractions including the Strong National Museum of Play, the Marketplace Mall, Seabreeze Amusement Park, Frontier Field and beautiful Lake Ontario.Corporate travelers will be impressed by the comfort of our Rochester, NY accommodations. Situated in southern Rochester, the hotel is within close proximity to local businesses such as Paychex, Rochester Gas & Electric, the Xerox Corp Training Center, Verizon, Spectrum, Amazon and Getinge Castle Corporation. With Fantastic Amenities like having the Largest Heated Indoor Pool in the area, Flat Panel TVs, 24-hour Fitness Center, All Rooms well equipped with Fridge and Microwave, and Keurig Coffee and Tea Machine. Our hotel is sure to please All Guests that choose to stay here.
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7.7/10
Good conditions, free breakfast
All 102 reviews
Surroundings
Airport: Greater Rochester International Airport
(9.1 km)
Train: Rochester Station
(10.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Standard King Room
1 King bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
5
Standard Room With Two Queen Beds-Communications Accessible
2 Queen bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
9
King Suite With Mobility Accessible Roll-in Shower
1 King bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
6
Standard Room with Two Queen Beds
2 Queen bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
8
Standard Room
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
6
King Suite With Sofa Bed And Wet Bar
1 King bed and 1 Sofa bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
6
King Room - Mobility Access Tub - Non-Smoking
1 King bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
Hide Room Types
Guest Reviews
7.7/10
Good
102 reviews
Verified Reviews- Cleanliness7.7
- Amenities7.7
- Location7.7
- Service7.7
Average for similar properties in Henrietta
AI Summary
The hotel is lauded for its cleanliness and well-maintained facilities. Guests appreciate the friendly and accommodating staff. The comfortable, pleasant rooms, especially the extremely comfortable beds, are highly praised.
TOMMYCHU
May 21, 2025
This is the worst hotel I’ve ever stayed at. Despite having prepaid the accommodation fees on Trip, they forcibly charged me again. The three cleaning product bottles in the bathroom were all damaged, with holes deliberately poked in them, making them unusable. I’m currently negotiating to get back the overcharged two-night room fee of over $1,000. This awful hotel is truly a rip-off.
这是我住过的最糟糕的酒店，已经在trip付过的住宿费用，还要再强行多收一遍。洗手间的三个清洁用品的瓶子都是破损的，被人故意抠出了洞洞，根本不敢使用。正在交涉将重复收取的两晚房费1000多美金要回来。这破酒店真是个黑店。
Guest User
August 13, 2024
Good conditions, free breakfast
Original TextTranslation provided by Google
Paul
April 25, 2025
We stayed here a year ago and we loved it. This time staff wasnt friendly and werent informed of the pool being closed as we checked and my kid begged to go to the pool. The room was dirty. Cut our stay early and found another hotel.
Amy
April 24, 2025
Very friendly and overall good experience. We picked the hotel because it had an EV car charger and a bar. The EV charger worked well, but we were disappointed that the bar was closed when we arrived at 9:30 even though it was supposed to be open until 10.
Joi
April 21, 2025
Overall room was clean. Shower head was broken. There was not kind of ventilation system in the bathroom. Pool was out of service. Very under staffed, hard to reach or find anyone working the front desk.
lisa
April 21, 2025
Weekend away!
We were in the area for a weekend away. Very nice, clean hotel. Room was very spacious as we has a king suite. Staff was friendly and helpful. Close to everything in the city. We would stay here again.
Kate
April 20, 2025
The front desk staff was friendly. An outlet cover literally flew off, burning our charger and cord, staff didn't seem to care and we were not offered anything for the inconvenience. Pool was closed as well. Loud AC which barely worked to cool the room.
Verified traveler
April 17, 2025
Staycation ruined
Went for a staycation, for the pool and the pool was broken. We were told it would be fixed first thing in the morning, when it wasn’t we went to the desk and they said noon, then it wasn’t and we went to the desk and they said they no longer knew when it would be fixed. Had to scramble to find an acceptable alternative and ended up spending $200 more than we planned.
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Fitness Room
Public parking
Free
Car Charging Facilities
24-Hour Front Desk
Bar
Restaurant
Meeting Room
Additional charge
Business Center
Multi-Function Room
Wake-Up Call
Wi-Fi in Public Areas
Free
Indoor swimming pool
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Heated pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Car charging facilities
Front Desk Services
24-Hour Front Desk
Express Check-In and Check-Out
Wake-Up Call
VIP Check-In Service
Languages Spoken
English
Food & Drink
Bar
Lobby Bar
Room Service
Snack Bar
Health & Wellness
Fitness Room
Public Areas
No Smoking in Public Areas
Elevator
Cleaning Services
Clothes Dryer
Dry Cleaning
Additional charge
Laundry Service (On-Site)
Additional charge
Facilities for Children
Children's Meals Available
Business Services
Multi-Function Room
Meeting Room
Additional charge
Fax/Copying Service
Business Center
Accessibility
Assistive Listening Devices
Braille Signage
Accessible Rooms Available
Pool Ramp Available
Safety & Security
First-Aid Kit
Smoke Detector
CCTV In Public Areas
Fire Extinguisher
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:US$15.00 (approx. NZD 25.41) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$250.00 (approx. NZD 423.42) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
Property Description
- Opened: 1968
- Renovated: 2008
- Number of Rooms: 238
Enjoy your next great stay in Henrietta Rochester. Our hotel boasts comfort and convenience for all our Guests visiting Rochester, NY. At the Holiday Inn Hotel & Suites Rochester - Marketplace, our Perfect Location is near the Rochester Airport with easy access to all highways. At our Rochester, NY Hotel, Guests can enjoy our Evening Social Monday through Wednesday evenings for drinks and snacks and Breakfast available daily. Families looking for lodging in Rochester, New York will love staying at our hotel, located just off Interstate 390 in southern Rochester. This hotel is convenient to numerous local attractions including the Strong National Museum of Play, the Marketplace Mall, Seabreeze Amusement Park, Frontier Field and beautiful Lake Ontario.Corporate travelers will be impressed by the comfort of our Rochester, NY accommodations. Situated in southern Rochester, the hotel is within close proximity to local businesses such as Paychex, Rochester Gas & Electric, the Xerox Corp Training Center, Verizon, Spectrum, Amazon and Getinge Castle Corporation. With Fantastic Amenities like having the Largest Heated Indoor Pool in the area, Flat Panel TVs, 24-hour Fitness Center, All Rooms well equipped with Fridge and Microwave, and Keurig Coffee and Tea Machine. Our hotel is sure to please All Guests that choose to stay here.
Frequently Asked Questions
What are the check-in and check-out times at Holiday Inn & Suites Rochester - Marketplace?
The check-in time at Holiday Inn & Suites Rochester - Marketplace is 15:00 and the check-out time is 11:00.What are the check-in and check-out times at Holiday Inn & Suites Rochester - Marketplace?
Does Holiday Inn & Suites Rochester - Marketplace have a swimming pool?
Yes, Holiday Inn & Suites Rochester - Marketplace has a pool.Does Holiday Inn & Suites Rochester - Marketplace have a swimming pool?
Are pets allowed at Holiday Inn & Suites Rochester - Marketplace?
Unfortunately, pets are not allowed at Holiday Inn & Suites Rochester - Marketplace.Are pets allowed at Holiday Inn & Suites Rochester - Marketplace?
How much does it cost to stay at Holiday Inn & Suites Rochester - Marketplace?
Prices at Holiday Inn & Suites Rochester - Marketplace are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Holiday Inn & Suites Rochester - Marketplace?
Which airport is closest to Holiday Inn & Suites Rochester - Marketplace?
Greater Rochester International Airport is the closest airport to Holiday Inn & Suites Rochester - Marketplace, and it is about 11 mins from hotel by car (9.1 km).Which airport is closest to Holiday Inn & Suites Rochester - Marketplace?
What is the cancellation policy for Holiday Inn & Suites Rochester - Marketplace?
The cancellation policy for Holiday Inn & Suites Rochester - Marketplace varies depending on the type of room and booking conditions.What is the cancellation policy for Holiday Inn & Suites Rochester - Marketplace?
About This Property
| Nearest Airport | Greater Rochester International Airport |
|---|---|
| Distance to Airport | 9.09KM |
| Nearest Train Station | Rochester Station |
| Distance to Train Station | 9.96KM |
| Average Price From | NZD338 |
| Hotel Star Rating | 3 |