DoubleTree by Hilton Hotel Rochester

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1 room, 2 adults, 0 children

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DoubleTree by Hilton Hotel Rochester

Name: DoubleTree by Hilton Hotel Rochester
Address: 1111 Jefferson Rd, Rochester, Henrietta, New York State 14623, United States, 1111 Jefferson Rd, Rochester, Henrietta, 14623, United States
Price range: From RUB 10,407
Rating: 3.9

1111 Jefferson Rd, Rochester, Henrietta, New York State 14623, United States

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Highlights

Ideal location

Lots to do

Free parking

Amenities

Golf Course

Indoor swimming pool

Skiing

Fitness Room

Public parkingFree

24-Hour Front Desk

Luggage Storage

Bar

All amenities

Property Description

A dramatic glass-enclosed Atrium sets the scene at the beautiful DoubleTree by Hilton Hotel Rochester. Business travelers and vacationers alike enjoy our first-class facilities. Stay in shape in our 24-hour modern fitness room and enjoy the large heated indoor pool. Our spectacular plant-filled Atrium houses it all. The hotel has 247 guest rooms and a luxurious suite, providing all the amenities that matter the most to you. Thoughtful amenities include individual climate control, 55-inch televisions with remote controls, On-Command video, high-speed internet, spacious work desks, mini-refrigerators, safe, hair dryer, coffeemaker, iron and ironing boards and the latest safety features. Take advantage of our Business Center, accessible 24 hours a day. For a pleasant dining experience, our restaurant Bistro 252 serves breakfast daily. Lunch, dinner and cocktails are available in the Atrium Trellis Lounge. DoubleTree by Hilton Hotel Rochester is just minutes to Bill Gray's Regional Iceplex, the George Eastman House, Memorial Art Gallery, Rochester Museum & Science Center, Strong Museum of Play, Seabreeze Amusement Park and the Seneca Park Zoo. Frontier Field, Blue Cross Arena, Dome Arena, Buffalo Bills training camp at St.John Fisher College and Marketplace Mall are only a short drive away. This DoubleTree by Hilton hotel in Rochester is centrally located for several companies including L3Harris, Paychex, Wegmans, University of Rochester-Strong Memorial Hospital, Xerox, 3M, Calero, Crosstex and Mersen. Complimentary airport shuttle service is provided.

7.8/10

Good

Cleanliness7.8

Amenities7.7

Location7.9

Service7.7

All 105 reviews

Surroundings

Airport: Greater Rochester International Airport

(11.5 km)

Train: Rochester Station

(17.3 km)

Landmarks: Tallyho Gentlemens Club

(480m)

Landmarks: iSmash Rochester

(520m)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

One-Bedroom Junior King Suite

1 King bed

Has window

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Towels

Room Details

Check Availability

Room With 2 Queen Beds And Roll-in Shower-Mobility And Hearing Accessible Non-Smoking

2 Queen bed

Has window

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Towels

1 King bed and 1 Sofa bed

Has window

Non-smoking

Air conditioning

Refrigerator

Towels

Phone amplifier

Room Details

Check Availability

Hide Room Types

Guest Reviews

7.8/10

Good

105 reviews

Cleanliness7.8
Amenities7.7
Location7.9
Service7.7

Average for similar properties in Henrietta

Most Mentioned

Review summary

Room Size and Cleanliness: Rooms are described as spacious with large bathrooms, and generally clean. The accommodation provides sufficient space for comfort, contributing to a positive stay experience despite some guests noting outdated decor.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

May 26, 2024

The hotel has good location, close to highway and shopping. We had good night sleep there. Our room was facing Jefferson road so noice was not an issue at night. However, the hotel does not offer free bottled water as others. We had to retrieve our own from our car. It would be nice to add considering the relative low cost.

T‍r‍o‍i‍ ‍L‍a‍d‍d

February 23, 2024

Awesome

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

May 20, 2024

Location is good but air conditioning can not adjust.

J‍a‍c‍o‍b‍ ‍t‍h‍e‍ ‍G‍r‍e‍a‍t‍ ‍I‍I

May 14, 2023

酒店環境温馨

Translate

V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r

August 20, 2025

Hot Mess Was not informed that the hotel was under construction until checking in. For the amount we paid for the stay we should have had a fully functioning hotel. Upon arrival there were huge loud industrial fans going, no elevators both were broken, and no functioning bathrooms in the lobby. We were told the elevator is broken and we would have to carry our suitcases up the stairs to get to our room. The next day we were woken up VERY early by construction happening in all the rooms under us. Using hammers, jackhammers, and shaking the walls. Every night there were groups of people outside blocking off parts of the parking lot so people couldn’t park there having parties until 12-1am very loud and clearly drunk. The parking was very limited at the doors where you would enter to use the stairs to get to your room and they were blocking off the whole parking lot. When we were using the pool in the morning we went to the desk asking for towels as they were never replaced only a full basket of dirty towels, we swam for an hour and no one ever came with towels so we had to walk back to our rooms in our bathing suits dripping wet. Upon coming back to the room we found the cleaners had come in which was appreciated accept we had 3 people in our room and they were only giving us 2 shower towels which was extremely frustrating and also found that all of our stuff was packed up so they were touching more than they should have. Beds are very small!! Will not be returning.

J‍O‍S‍E

August 20, 2025

Waist of money No available room when arrived, gave me one bed instead of double, dirtiest and ugliest room, broken elevators, broken room door Terrible hotel

S‍a‍u‍ ‍S

August 20, 2025

We went to Double Tree. It was under renovation, we were sent to another hotel at night that was 25 minutes away

J‍o‍n‍a‍t‍h‍a‍n

August 19, 2025

The property was under construction. To start off, no rooms were available with our requested configuration of two double beds. Because of this, they gave an upgrade to one of their renovated rooms. The hotel was not ready as the renovated rooms had non functioning door locks, broken doors, and all kinds of other problems. For a fairly large property (I estimate 200 or so rooms/ there was ONE functioning elevator. Additionally, for checkin, there was one person on duty. This was during move in weekend for two nearby universities. They were completely unprepared. We had to wait about 15-20 minutes to register. Then we discovered there was no phone in the room. When attempt to call the front desk using my cell phone, the number was out of order. There was No Way to contact housekeeping except to walk back down to the front desk. When I informed them of the problem , they indicated that that knew about the phone line problem. I wouldn't expect these issues in a budget hotel, but to have this in an upscale hotel is unacceptable.

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: after 16:00

Check-out: Before 11:00

Front desk hours: 24/7

Child policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds

Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast

StyleBuffet

Opening hours [Mon - Fri] 06:30-10:00 Open [Sat - Sun] Closed

Age	Fee
Adult	Buffet:US$15.50 (approx. RUB 1,247.79) per person

Additional breakfast fees are not included in the total and need to be paid at the property.

Pets

Pets are not allowed

Service animals

Service animals are allowed

Age Requirements

The main guest checking in must be at least 21 years old

Paying at the hotel

Cash

Property Description

Opened: 2005
Renovated: 2015
Number of Rooms: 168

Phone:+1-585-4751510

Email:ROCDT_Doubletree@hilton.com

Frequently Asked Questions

What are the check-in and check-out times at DoubleTree by Hilton Hotel Rochester?

Check-in at DoubleTree by Hilton Hotel Rochester is from 16:00 and check-out is by 11:00.

What amenities and services does DoubleTree by Hilton Hotel Rochester have?

DoubleTree by Hilton Hotel Rochester has the following amenities and services: Shuttle Bus Service.

Does DoubleTree by Hilton Hotel Rochester have a swimming pool?

Yes, DoubleTree by Hilton Hotel Rochester has a pool.

Are pets allowed at DoubleTree by Hilton Hotel Rochester?

No, pets are not allowed at DoubleTree by Hilton Hotel Rochester.

How much does it cost to stay at DoubleTree by Hilton Hotel Rochester?

Prices at DoubleTree by Hilton Hotel Rochester may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to DoubleTree by Hilton Hotel Rochester?

The nearest airport is Greater Rochester International Airport, just about 11 mins from hotel by car (11.5 km) away.

What is the cancellation policy for DoubleTree by Hilton Hotel Rochester?

The cancellation policy for DoubleTree by Hilton Hotel Rochester depends on the room type and booking terms.

About This Property

Nearest Airport	Greater Rochester International Airport
Distance to Airport	11.5KM
Nearest Train Station	Rochester Station
Distance to Train Station	17.26KM
Average Price From	RUB13462
Hotel Star Rating	4