Hengyang Qingyunzhu Hotel Reviews

Response from Property: Dear guest,Thank you for your glowing review! We're thrilled you enjoyed our location, staff, amenities, and delicious food. we are also very happy that you can like the local customs of China. Your satisfaction is our joy. Welcome back anytime!Best regards

Response from Property: Thank you for your five-star review! The observation deck on the roof is the feature of our store! Fate brings us together! Serving every guest well is our aim! I wish you all your wishes! May all your wishes come true!

Response from Property: Dear guests: Hello! I'm very, very sorry 😂🙏, we promised to deliver the car to the station within two hours before driving, because that day is the Hungry Ghost Festival, and our custom is that we need to pick up the ancestors during that time, so the driver can't leave during the afternoon, and Due to the lack of experience at the front desk, I was unable to communicate with you well. I apologize to you again🙏🙏🙏. I have been contacting you since then, trying to reimburse you for the fare, but you have refused to answer the phone. If you saw the comments, please Contact us and we will reimburse you for the fare. We will certainly strengthen management for the inconvenience caused to you. Finally, I wish you happiness every day!

Response from Property: I'm very, very sorry for bringing you a bad experience. I'm really sorry🥹🙏. It's really troublesome for mosquitoes in Nanyue because of the many trees and mountains. Therefore, we put electronic mosquito killer liquid in each room. If you plug it in, it should be Better. As for guest room beds, some guests are used to softer beds and some are used to harder ones, so we can only choose one with moderate softness and hardness. Maybe you are more accustomed to soft beds. Some guests have commented to us before that our beds are too soft. , we are really helpless about this 😂. Regarding the incense, our store has always been at the customer's discretion, and we will never persuade you. The two sets of 88 yuan you chose are given to you according to the standard configuration. The price of the incense is also approved by the Nanyue Price Bureau. All can be found on the QR code on the incense. Of course, if it refers to the kind of recycled incense that some grandma’s bags sell on the roads in scenic spots, we really can’t offer that kind of discount 😂. The cost is different😭. Please understand. By saying this, I don’t mean to evade responsibility or anything, I just want to explain it to you. We will try our best to improve your comments. It is true that we did not do a good job in your stay this time, so we gave you a bad hotel experience. Now we can only say sorry to you🙏🙏🙏, I really can’t Sorry😭🥺, sorry sorry🙏🙏🙏

Response from Property: Dear guest: Hello, what problem did you encounter? Or is the rating wrong? 😂I think the review you wrote is quite good, but you only gave it 1.5 points... And the words "advertising" and "matching" make people think a lot, but you didn't include a "thirst-quenching" photo. You really made me, a "victim" who doesn't know the truth, a little bit at a loss🥹