No.9 Heping West Road, Taocheng District, Hengshui, Hebei, 053000, ChinaView Hotel Details
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Kunlun Hotel (Hengshui Zhongxin Street) Guest Reviews
4.3/5
374 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(374)
Positive reviews(338)
Reviews with photos/video(36)
Easy to get around(19)
Delicious breakfast(18)
Large rooms(12)
Convenient parking(12)
Stayed multiple times(10)
Close to train station(9)
Perfect for business trips(7)
Friendly front desk staff(6)
Negative reviews(36)
Jahaziel Carmona
Business Double Room
Stayed in Sep 2024
Business travelers
1 review
4.5/5
Great
Posted on Oct 29, 2024
Nice, near to the railway station
Response from Property: 尊敬的賓客您好:感謝您的入住與認可,酒店地理位置優越,周邊有商場超市,出行方便,出差旅行首選酒店!期待您的下次光臨!
Stanto
Deluxe Standard Room
Stayed in Mar 2023
Business travelers
53 review
5.0/5
Outstanding
Posted on Apr 16, 2023
It is great!👍👍👍and the services is good
Response from Property: 尊敬的賓客您好:感謝您的入住!期待您的下次光臨!
Jihed SAIDAOUI
Deluxe Standard Room
Stayed in Jul 2023
Business travelers
22 review
3.2/5
Posted on Aug 11, 2023
Not bad for business trip
Response from Property: 尊敬的賓客您好:感謝您的入住與點評!您的認可是我們前進的動力!酒店致力於為每位客人提供最優質的服務,期待您的下次光臨!
Anonymous User
Business Double Room
Stayed in Feb 2023
Business travelers
53 review
5.0/5
Outstanding
Posted on Mar 9, 2023
very good
Response from Property: 尊敬的賓客您好:感謝您的入住與認可,酒店地理位置優越,周邊有商場超市,出行方便,出差旅行首選酒店!期待您的下次光臨!
Guest User
Deluxe Double Room
Stayed in Mar 2024
Business travelers
28 review
5.0/5
Outstanding
Posted on May 12, 2024
Very satisfied with the hotel, the whole house is smart, the front desk Wei Xiaofeng and Wang Yulan's service is very good, very satisfied, especially enthusiastic ❤
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好:感謝您的入住與認可,酒店地理位置優越,周邊有商場超市,出行方便,出差旅行首選酒店!期待您的下次光臨!
Guest User
Deluxe Standard Room
Stayed in Mar 2024
Family
10 review
5.0/5
Outstanding
Posted on Apr 13, 2024
We stayed in a deluxe standard room, and the noble and elegant interior decoration gave us a very good experience.
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Response from Property: Dear guests, thank you for your stay! We look forward to your next visit!
Labansukesaha
Business Suite
Stayed in Mar 2024
Business travelers
89 review
4.5/5
Great
Posted on Apr 12, 2024
The best choice in Hengshui. The products are stable and the service attitude and speed are significantly improved than before. The location is very convenient and it is an old landmark that is easy to find. The facilities are also relatively complete. It is very convenient to eat and drink.
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Response from Property: Dear guests, thank you for your stay and recognition. The hotel has a superior location, surrounded by shopping malls and supermarkets, and convenient travel. It is the first choice for business trips and travel! Looking forward to your next visit!
Daguoshibaniu
Business Double Room
Stayed in Jan 2024
Business travelers
94 review
5.0/5
Outstanding
Posted on Feb 26, 2024
I was on a business trip in Hengshui recently and chose to stay at Kunlun Hotel (Hengshui Center Street Branch). I was deeply impressed by this accommodation experience. From the moment I entered the hotel lobby, I was attracted by its elegant environment and attentive service.
First of all, the hotel's location is very convenient. It is located on Hengshui Center Street and the transportation is very convenient. Whether you are traveling for business or sightseeing, this is an ideal choice. There are also quite a lot of dining, shopping and entertainment facilities around the hotel, which met my various needs during my travels.
During my stay, I deeply felt the professionalism and enthusiasm of the hotel staff. They always had a smile on their faces and patiently answered all my questions, making me feel like they were at home. The layout and facilities of the room are also very comfortable. The bed is soft and spacious, allowing me to have a comfortable sleep every night.
In addition, the hotel's breakfast is also very rich, with all kinds of delicacies, allowing me to start a new day full of energy. In the evening, the hotel's gym and swimming pool became a good place for me to relax, allowing me to maintain a healthy lifestyle after stressful work.
Overall, Kunlun Hotel (Hengshui Center Street Branch) provided me with an unforgettable stay experience with its elegant environment, convenient location, considerate service and comfortable facilities. I am very satisfied with this choice and highly recommend it to all my friends who are looking for high-quality accommodation in Hengshui.
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6/10
Response from Property: Dear guests, thank you for your stay and comments! Your recognition is our driving force! The hotel is committed to providing the best service to every guest and looks forward to your next visit!
Guest User
Deluxe Standard Room
Stayed in Dec 2023
Business travelers
54 review
5.0/5
Outstanding
Posted on Jan 17, 2024
The room is quiet, clean and the breakfast is very good!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your stay and recognition. The hotel has a superior location, surrounded by shopping malls and supermarkets, and convenient travel. It is the first choice for business trips and travel! Looking forward to your next visit!
Kaikaixinxinzailushang
Deluxe Standard Room
Stayed in Oct 2023
Business travelers
4 review
4.7/5
Amazing
Posted on Dec 6, 2023
This hotel is very close to the train station, just walk there, it's a building.
Facilities: New, very atmospheric, I think the soundproofing is average.
Hygiene: OK, clean.
Breakfast: I value it. The breakfast is okay, with boiled noodles and local snacks.
Service: I didn’t feel there was any service, just normal service.
Original TextTranslated by Google
Response from Property: Thank you for your stay and review! We will continue to improve the quality and look forward to your stay again!
Guest User
Deluxe Standard Room
Stayed in Mar 2024
Business travelers
1 review
0.5/5
Posted on Apr 26, 2024
The front desk customer service attitude is poor. They won't let you stay without an ID card, even with an electronic ID card! The environment is not good and the sound insulation is too poor. It's just too bad.
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Response from Property: 尊敬的 賓客您好:感謝您的入住與點評!給您帶來了不愉快的入住體驗深表歉意,無證入住的問題酒店已有解決方案,我們也會繼續提升服務和品質,加強員工的業務培訓,期待您的再次入住!
Anonymous User
Deluxe Standard Room
Stayed in Mar 2024
Business travelers
10 review
3.5/5
Posted on Apr 7, 2024
The room is very spacious, but maybe it was renovated a long time ago, so the room decoration and facilities are relatively old, but it is very clean and the bedding is very new.
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Response from Property: 感謝您的入住與點評!我們會繼續提升品質,期待您的再次入住!
Anonymous User
Deluxe Standard Room
Stayed in Mar 2024
Other
1 review
4.2/5
Very Good
Posted on Apr 5, 2024
Average service, a little cold, slightly outdated facilities, this price in this city, I feel it is not worth it, I will not stay here next time, at the same price, I will choose Atour
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好:感謝您的入住與點評!酒店會繼續提升服務品質和設施設備,期待您的再次光臨!
Shixinhe
Deluxe Double Room
Stayed in Mar 2024
Business travelers
7 review
2.5/5
Posted on Apr 5, 2024
There was a problem with the TV. Different people checked and fixed it for more than two hours, and then they disappeared. When I reported it to the front desk when I left the hotel, the staff seemed to not believe it and said that if they knew, they would definitely change the room. Are their systems isolated? I complained that there was no body lotion, and the answer was that it was missed and guests could ask for it, but it was already past midnight after taking a bath, and guests had to get dressed to get the body lotion? In short, it made me feel that it was all the guests' fault. I went there for a 4-star hotel...
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Response from Property: 尊敬的賓客您好:感謝您的入住與點評!入住期間給您帶來了不愉快的入住體驗,深表歉意,酒店已派專人調查核實情況,發現問題馬上處理改正,期待您的下次光臨!
Guest User
Deluxe Double Room
Stayed in Aug 2023
Other
1 review
2.5/5
Posted on Oct 1, 2023
Kunlun is considered a long-established hotel in Hengshui City. Haven't been back for a long time. I came back to visit relatives during this vacation and chose Kunlun. Just because it is a well-established hotel, it must have passed the test over the years. But after checking in, I was very disappointed.
First of all, check-in. Because I forgot to bring my ID, Kunlun's front desk equipment requires 5 yuan to check in. Nowadays, almost all hotels can enter information without ID... You can check in with an electronic ID or ID number by swiping your face... The point is, the receptionist told you that the 5 yuan can be refunded. He didn't give up until the end. Of course, every hotel has rules. I won’t worry about not bringing my ID for my own reasons. I just hope that the hotel can update the input equipment.
Here comes the point.
As a long-established high-end hotel in Hengshui, the sanitary conditions in the rooms are very disappointing. Although I don’t use a bathtub, or I only use the bathtub when I buy a bathtub film. But as the facilities in the room, it is obligatory to clean them. Foreign objects, unknown blood stains... are really disgusting. It really affects your consumption mood and travel mood!
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6/7
Response from Property: Dear guest: Thank you for your stay! The hotel leadership has checked the problems you encountered during your stay. If any problems are found, they will be rectified immediately. We sincerely apologize for bringing you an unpleasant stay experience and look forward to your next visit! wish you a happy life!