Shankee Hotel (Hengyang Hengnan Nanyue Airport)

My husband and I moved in on 3/8. However, it was a pity that when we moved out on 3/12, we were forced to leave the room at 9:00 (the store manager was very rude and stuck his foot on the threshold and refused to close the door). , did not respect the privacy of guests), and finally extended the move out to 9:30. I feel very uncomfortable! It's completely different from the slogan of Sengyou Hotel, which is customer-oriented. The English name of Xukeyou is Thank U! In Chinese, it means respecting customers first (customers first). However, the working procedures make customers feel humiliated and feel bad! When I made a reservation online, I should have the right to move out until 12:00 noon. However, if the hotel has special circumstances and requires the cooperation of the guest to move out early, it should be humble (it has violated the customer's rights) and apologize to the customer for the loss. The wording of the letter should be modest and sincere. Therefore, there should be a method of compensation and a guarantee that no matter whether you move out early in the future, you should send a letter of apology and a method of compensation. Make sure you respect your customers from the bottom of your heart and practice it!

The transportation is super convenient, the location is easy to find, and there is a parking space at the door. It is very close to the supermarket and pedestrian street. It is convenient for shopping. The hotel has a good service attitude and is hygienic and clean, as shown in the picture⬇️ Highly recommended!

酒店還可以免費接機，貼心幫我們提行李，超級便利，房間衞生可以，住的很舒服，環境隔音不錯，工作的時候坐在大廳還有手磨咖啡喝，特別愜意，前台很貼心，給我們送水喝，推薦周邊地道菜