Anonymous User
January 31, 2025
The hotel has an unbeatable view and is very creative. Each room is a wooden house.
The hardware has quite a few flaws, not sure if it's a common problem in B&Bs, the toilet has a bad smell, the strong smell is hard to rate, the drainage is uneven and the smell accumulates under the sink.
Fortunately, the room service was good. In the snow and ice, we just need to make a phone call and the service will be delivered within 5 minutes. Thumbs up.
This next point, I'm almost going crazy. Learning from the previous experience of Xuexiang, why should Laolike Lake, as a rising star, make unnecessary mistakes? Is it necessary for the Tourism Bureau and local government to step in to rectify the situation? !
We agreed that breakfast would be served from 7:30 to 8:30. My family arrived at the 4th floor at 8:00, and all the dishes were gone. There were only big steamed buns and white porridge. I asked the auntie if there were any more dishes. (I found out that I couldn’t ask, haha), the auntie said confidently, “Look, it’s gone, it’s gone, there’s no more, and I was leaving at 8:10.” I arrived early, and it was just my family with two children. After lunch, we still had a 4-5 hour trip to Changbai Mountain. The room price was over 1,500 yuan, and even the free breakfast worth 20-30 yuan was deducted. The hotel should have known how much breakfast to prepare based on how many rooms were sold the night before. Why didn't they give us more dishes after less than half an hour of service?
At 8:15, the main group arrived. When the crowded guests saw the empty bowls, the atmosphere became heated. The auntie immediately became timid and changed her words, saying, "We will quickly cook whatever dishes you want to eat." (It was obvious that no one was making a fuss and they were getting away with it), they searched the disposable bowls and chopsticks, and after picking one up and saying all the nice things, there was no spoon at all.
Finally, we were originally scheduled to set off at 9 o'clock, but the chartered car driver waited for more than half an hour and the entire team was delayed in departure because they were all waiting for the kitchen to cook. The more I write, the angrier I get. I will not let this matter go unless the owner of this store comes out to apologize!
I took photos of the breakfast staff using a watermark camera. Ctrip reviews cannot have obvious faces and names, so I won’t upload the photo of the aunt and the health certificate photo for now.
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