SureStay Hotel by Best Western Helen Downtown
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1 room, 2 adults, 0 children
All properties in Helen
SureStay Hotel by Best Western Helen Downtown
8396 S Main St, Helen, Georgia 30545, United States
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We Price Match
Highlights
Lots to do
Pets welcome
Free parkingAmenities
ParkingFree
24-Hour Front Desk
Wake-Up Call
Wi-Fi in Public AreasFree
Golf Course
Smoking Area
Multi-Function Room
Heated pool
All amenities
Property Description
Centrally located on Main Street where the village shops, restaurants, and festivals are all within easy walking distance, the SureStay Hotel Helen Downtown is the premier lodging destination in Helen, Georgia. Enjoy your stay!
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8.5/10
Cleanliness8.6
Amenities8.5
Location8.5
Service8.5
All 102 reviews
Surroundings
Train: Toccoa
(48.2 km)
Train: Gainesville, Georgia
(54.8 km)
Landmarks: Georgia Mountain Coaster
(150m)
Landmarks: Pirate's Cove Adventure Golf
(150m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
King Suite with Whirlpool and Fireplace
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
2 Double Beds, Non-Smoking, Microwave And Refrigerator, Flat Screen Television, High Speed Internet Access, Coffee Maker
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
8
King Suite with Balcony
1 King bed
Has window
Non-smoking
Refrigerator
Microwave
Private toilet
Balcony
Check Availability
4
Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)
1 King bed
Non-smoking
Refrigerator
Microwave
Connecting rooms
Iron and ironing board
Check Availability
4
Accessible-2 Double, Mobility Accessible, Bathtub, Non-Smoking
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
King Suite with Whirlpool
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
1 King Bed, Non-Smoking, Microwave And Refrigerator, Flat Screen Television, High Speed Internet Access, Coffee Maker
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Hide Room Types
Guest Reviews
8.5/10
Very Good
102 reviews
Verified Reviews- Cleanliness8.6
- Amenities8.5
- Location8.5
- Service8.5
Average for similar properties in Helen
Practitioner6879
April 5, 2025
In the city of Helen, opposite the mountain coaster, shopping and dining are all within walking distance, and parking is free. Many parking lots in downtown Helen charge $10.
The free breakfast is a bit simple, with no freshly cooked hot food, but there are corn flakes, microwaved hamburgers and bread, bagels, and yogurt, boiled eggs and milk in the refrigerator. There is also water, hot coffee, and juice. The fruits include oranges, bananas and apples.
Considering the quality of service, the price of accommodation in downtown Helen is considered cheap.
Original TextTranslation provided by Google
Guest User
August 29, 2025
房間位置方便，去小鎮步行很近。酒店早餐也挺不錯的。房間夠大
停車就在門口，入住後提交車輛訊息就可以免費停車
Translate
Robert
June 7, 2025
Staff were very helpfull, professional, and kind. The room was exactly what we needed and was very clean and comfortable. We were right across the street to the Georgia Mountain Coaster and close to downtown.
Brian
June 2, 2025
Beds were poor quality, Bathroom toilet stopped up, TV kept going in and out and the keys kept needing to be reset
Jody
June 2, 2025
Had a nice 2 days stay. It was quiet, clean and friendly employees. Will definitely plan to stay again when going for a weekend getaway.
Sarah
May 31, 2025
Perfect location and wonderful staff
Staff was very friendly and welcoming from the moment the door opened. We arrived a couple of hours before check-in and they were kind enough to give us our parking sticker so that we could walk and enjoy town for a few hours.
The rooms were clean and appeared to be recently updated.
We were there during the week, so it was pretty quiet. Yes, there is construction next door, but hey, that’s life. My teens loved the pool - they keep it at a constant 72 and is in a covered building outside which was nice. Much Better than those places that have indoor pools that is loud and echoes with every sound.
Maribel
May 30, 2025
I loved that it was close to everything and the indoor pool was amazing (my son loved it). However at midnight we had someone almost walk into our room, there was an error with the paperwork. We did get a $25 gift card for the misunderstanding. Besides that we enjoyed where we stayed!
Dagmar
May 25, 2025
Great location walking distance of everything in Helen. The staff is friendly and the rooms are clean and comfortable.
Its a great hotel.
Lina
May 24, 2025
Great staff, place sorely needs updating, very noisy construction starts early. Good proximity (walking distance) to downtown Helen.
Services & Amenities
Most Popular Amenities
Parking
Free
24-Hour Front Desk
Wake-Up Call
Wi-Fi in Public Areas
Free
Golf Course
Off-site
Smoking Area
Multi-Function Room
More Amenities
Internet
Wi-Fi in Public Areas
Free
Swimming Pool
Heated pool
Parking
Parking is available Off-site parking.
Parking
Free
Front desk services
24-Hour Front Desk
Wake-Up Call
Languages spoken
English
Food & drink
Kiosk/ Convenience Store
Lobby Bar
Health & wellness
Golf Course
Off-site
Public areas
Smoking Area
Business services
Multi-Function Room
Accessibility
Assistive Listening Devices
Braille Signage
Stair-Free Property Entrance
Safety & security
First-Aid Kit
Fire Extinguisher
Smoke Detector
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: US$15.00 (approx. €12.78) per pet per night
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the hotel
Property Description
- Number of Rooms: 58
Phone:+1-706-8782191
Email:frontdesk@surestayhelen.com
Centrally located on Main Street where the village shops, restaurants, and festivals are all within easy walking distance, the SureStay Hotel Helen Downtown is the premier lodging destination in Helen, Georgia. Enjoy your stay!
Frequently Asked Questions
What are the check-in and check-out times at SureStay Hotel by Best Western Helen Downtown?
The check-in time at SureStay Hotel by Best Western Helen Downtown is 15:00 and the check-out time is 11:00.What are the check-in and check-out times at SureStay Hotel by Best Western Helen Downtown?
Does SureStay Hotel by Best Western Helen Downtown have a swimming pool?
Yes, SureStay Hotel by Best Western Helen Downtown has a pool.Does SureStay Hotel by Best Western Helen Downtown have a swimming pool?
Are pets allowed at SureStay Hotel by Best Western Helen Downtown?
Yes, SureStay Hotel by Best Western Helen Downtown is a pet-friendly hotel, but it is best to call ahead to confirm.Are pets allowed at SureStay Hotel by Best Western Helen Downtown?
Does SureStay Hotel by Best Western Helen Downtown provide breakfast?
Yes, guests at SureStay Hotel by Best Western Helen Downtown can enjoy breakfast during their stay. Breakfast option(s): Western. Does SureStay Hotel by Best Western Helen Downtown provide breakfast?
How much does it cost to stay at SureStay Hotel by Best Western Helen Downtown?
Prices at SureStay Hotel by Best Western Helen Downtown are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at SureStay Hotel by Best Western Helen Downtown?
What is the cancellation policy for SureStay Hotel by Best Western Helen Downtown?
The cancellation policy for SureStay Hotel by Best Western Helen Downtown varies depending on the type of room and booking conditions.What is the cancellation policy for SureStay Hotel by Best Western Helen Downtown?
About This Property
| Distance to Train Station | 48.19KM |
|---|---|
| Average Price From | EUR204 |
| Hotel Star Rating | 2 |