SureStay Hotel by Best Western Helen Downtown

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1 room, 2 adults, 0 children

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SureStay Hotel by Best Western Helen Downtown

Name: SureStay Hotel by Best Western Helen Downtown
Address: 8396 S Main St, Helen, Georgia 30545, United States, 8396 S Main St, Helen, 30545, United States
Price range: From NZD 168
Rating: 4.2

8396 S Main St, Helen, Georgia 30545, United States

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Highlights

Lots to do

Free parking

Pets welcome

Amenities

ParkingFree

24-Hour Front Desk

Wake-Up Call

Wi-Fi in Public AreasFree

Golf Course

Smoking Area

Multi-Function Room

Heated pool

All amenities

Property Description

Centrally located on Main Street where the village shops, restaurants, and festivals are all within easy walking distance, the SureStay Hotel Helen Downtown is the premier lodging destination in Helen, Georgia. Enjoy your stay!

8.5/10

Very Good

Cleanliness8.5

Amenities8.5

Location8.5

Service8.5

All 101 reviews

Surroundings

Train: Gainesville, Georgia

(54.8 km)

Landmarks: Georgia Mountain Coaster

(150m)

Landmarks: Pirate's Cove Adventure Golf

(150m)

Landmarks: Helendorf River Inn, Suites & Conference Center

(160m)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

King Suite with Whirlpool and Fireplace

1 King bed

Has window

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Room Details

Check Availability

2 Double Beds, Non-Smoking, Microwave And Refrigerator, Flat Screen Television, High Speed Internet Access, Coffee Maker

2 Double bed

Has window

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Room Details

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King Suite with Balcony

1 King bed

Has window

Non-smoking

Refrigerator

Microwave

Private toilet

Balcony

Room Details

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Accessible-2 Double, Mobility Accessible, Bathtub, Non-Smoking

2 Double bed

Has window

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

Check Availability

King Suite with Whirlpool

1 King bed

Has window

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Room Details

Check Availability

1 King Bed, Non-Smoking, Microwave And Refrigerator, Flat Screen Television, High Speed Internet Access, Coffee Maker

1 King bed

Has window

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Room Details

Check Availability

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Guest Reviews

8.5/10

Very Good

101 reviews

Verified Reviews

Cleanliness8.5
Amenities8.5
Location8.5
Service8.5

Average for similar properties in Helen

Most Mentioned

P‍r‍a‍c‍t‍i‍t‍i‍o‍n‍e‍r‍6‍8‍7‍9

April 5, 2025

In the city of Helen, opposite the mountain coaster, shopping and dining are all within walking distance, and parking is free. Many parking lots in downtown Helen charge $10. The free breakfast is a bit simple, with no freshly cooked hot food, but there are corn flakes, microwaved hamburgers and bread, bagels, and yogurt, boiled eggs and milk in the refrigerator. There is also water, hot coffee, and juice. The fruits include oranges, bananas and apples. Considering the quality of service, the price of accommodation in downtown Helen is considered cheap.

Original TextTranslation provided by Google

G‍a‍b‍r‍i‍e‍l‍a

April 28, 2025

Loved my stay in this quaint and picturesque hotel! Staff was super friendly and welcoming. Room was clean and comfy, plus there was plenty shampoo, conditioner, hand wash and body lotion available (and not the little bottle kind) They do not offer a continental hot breakfast, but there is free breakfast (bagles, toast, fruits, cereals, yogurt, juices, milk, coffee, tea and muffins)

C‍h‍r‍i‍s‍t‍i‍n‍e

April 20, 2025

BW- Sure stay Overall, the property was decent given its age. However, there were a few issues that made the stay less comfortable: 1. The first room had hair on the beds, raising concerns about cleanliness and whether the sheets are thoroughly changed between guests. Frankly, the beds were not very comfortable. 2. The TV never worked properly, which was frustrating and frankly unacceptable. 3. The air conditioning was difficult to operate and not user-friendly. Addressing these issues could go a long way in improving the overall experience and helping the positive aspects of the property stand out.

K‍e‍l‍v‍i‍n

April 18, 2025

For those who wish to visit Helen, this hotel is very centrally located, right across from the Georgia Roller Coaster and just steps from the main restaurants and shops in Downtown Helen. Towels were changed and beds made daily, providing complete service. There was 24-hour service at the counter. Being one of the most affordable hotels I found in the area, the service provided was not at all expensive. My congratulations. See you soon.

B‍r‍a‍n‍d‍l‍y‍n

April 14, 2025

Thin Walls The neighbors were really loud on both sides the tvs and the talking you could here all there conversations the walls are extremely thin.

R‍a‍u‍l

April 15, 2025

First time visiting Helen, definitely making this place my second home..... Helen until next time...

J‍e‍f‍f

April 14, 2025

Very pleased with the property & location. Bed was comfortable & very nice amenities. The only problem was the room temperature was good but there was a lot of moisture in the air so the floor was wet (and a little dirty).

B‍r‍e‍n‍t

April 7, 2025

Weekend get away It was very clean and well maintained. There are some things that need updating but it was a very nice stay and very close to everything.

A‍d‍e‍l‍i‍n‍e

April 13, 2025

I have a great stay the staff is very friendly and helpful nice place great location ❤️❤️❤️

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: After 15:00

Check-out: Before 11:00

Front desk hours: 24/7

Child Policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds

For all room types, cots and extra beds cannot be added.

Breakfast

TypeWestern

Age	Fee
Adult	Contact property

Additional breakfast fees are not included in the total and need to be paid at the property.

Pets

Pets are allowed on requestAdditional charge

Types of pets allowed: dogs, cats

Fee: US$15.00 (approx. NZD 25.48) per pet per night

Service Animals

Service animals are allowed on request

Age Requirements

The main guest checking in must be at least 21 years old

Paying at the Hotel

Property Description

Number of Rooms: 58

Frequently Asked Questions

What are the check-in and check-out times at SureStay Hotel by Best Western Helen Downtown?

The check-in time at SureStay Hotel by Best Western Helen Downtown is 15:00 and the check-out time is 11:00.

Does SureStay Hotel by Best Western Helen Downtown have a swimming pool?

Yes, SureStay Hotel by Best Western Helen Downtown has a pool.

Are pets allowed at SureStay Hotel by Best Western Helen Downtown?

Yes, SureStay Hotel by Best Western Helen Downtown is a pet-friendly hotel, but it is best to call ahead to confirm.

Does SureStay Hotel by Best Western Helen Downtown provide breakfast?

Yes, guests at SureStay Hotel by Best Western Helen Downtown can enjoy breakfast during their stay. Breakfast option(s): Western.

How much does it cost to stay at SureStay Hotel by Best Western Helen Downtown?

Prices at SureStay Hotel by Best Western Helen Downtown are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the cancellation policy for SureStay Hotel by Best Western Helen Downtown?

The cancellation policy for SureStay Hotel by Best Western Helen Downtown varies depending on the type of room and booking conditions.

About This Property

Nearest Train Station	Gainesville, Georgia
Distance to Train Station	54.78KM
Average Price From	NZD342
Hotel Star Rating	2