Helan Hotels with Gym

Hotel experience sharing The hotel is not only quiet and comfortable, but every detail reveals the care for the guests. The service is just right, neither too cumbersome, but also able to meet the needs of the guests in time. Especially the warm and friendly staff of the hotel makes people feel at home and happy. From the moment you step into the hotel, you can feel a warm atmosphere. The receptionist smiled and patiently answered the questions of every guest, making people feel the warmth of home before they checked in. Room service is also very thoughtful, the layout of the room is elegant and practical, the bed is soft and comfortable, so that people can have a good sleep. The catering service is also commendable, whether it is the rich and varied breakfast or the exquisite snacks of the evening drink, it is a surprise. Moreover, the public areas of the hotel are also very elegantly furnished, whether it is a reading corner or a rest area, you can find a quiet corner of your own and enjoy a quiet time. In general, this hotel is not only doing well in hardware facilities, but more importantly, the service attitude of the hotel staff is impressive, so that the whole stay experience has been raised to a new height. Whether it is a business trip or a leisure holiday, this is a good choice.

This hotel is really awesome! Its location is very good, next to the largest night market in Yinchuan, it can be described as a food street, the traffic is very convenient, it is ten minutes away from the high-speed rail station, the room is clean and tidy, the bedding is comfortable, the hotel facilities are also very intelligent, there is an audio-visual room, you can watch movies for free, Enjoy high quality service and comfortable accommodation here. The staff was very friendly and welcoming, provided us with lots of helpful advice and help, in addition, the hotel restaurant was excellent and varied, in short, I highly recommend this hotel, whether you are on a business trip or a leisure holiday, it is a good choice.

The room size is small, the room does not seem to have heating, the air conditioning effect is not good, the shower water temperature is a bit low, the TV has no signal

This hotel I chose for a business trip, the transportation is convenient, the environment is very good, the front desk lady is very good, I want to print the reimbursement form for a business trip, because it is cold and I don’t want to go out, the front desk helped me print it for free, it’s really warm, the hotel has free breakfast, parking at the door is also convenient, Recommend everyone to stay! There will be a different stay experience!

I think it's worth staying there on weekends. The lobby bar said there are activities from Friday to Sunday nights. Environment: The location is first-rate. The only pity is that when we went there, the sky was not good and it was rainy and we couldn't see the Helan Mountains. Service: I can only say that the service staff is uneven overall. The best service is breakfast and the lobby bar at Jianshan. Hygiene: The scale in the kettle is still serious, and the rest is within the normal range. Hotel activities: You can go to their farm to feed the small animals. Due to the weather and because I was afraid of the strong smell, I didn't go. Later I regretted it a little. Stargazing experience for two people: I didn't experience it because it rained. It is said that there is an indoor simulation of stargazing. If you bring children, you can participate. Welcome fruit :Apples are very sweet Let me talk about what made me uncomfortable 1. I suggest that the hotel can add emergency vehicles. My husband had abdominal pain in the middle of the night. We tried to take a taxi for half an hour but couldn't get one. I wanted to ask if the hotel could arrange a car to take him to the hospital. I was told that they could only help book a taxi that cooperates with the hotel. However, because it was estimated that there would be no orders in the middle of the night, the final suggestion to me was to call 120 Although I drove by myself, it was a bit rainy at the time. It was nearly 30 kilometers from the hotel to the nearest hospital. There was a section of the rural road outside the hotel that was muddy and stone and had no street lights. I didn't consider driving at the first time because I was afraid of making mistakes in the chaos and I was not familiar with the road conditions. It took me about an hour to drive to the hospital 2. I broke a cup when I was washing it I left a teacup lid and told the hotel to arrange for someone to clean it up. The guy who came in took photos right away, then asked me where the rest of the cup was, and continued taking photos. After a series of times, he finally cleaned up the broken pieces. No one asked me if I was injured. When I checked out, I asked for compensation. The hotel told me that they wanted to compensate for the whole set, which normally costs 298. They just gave me the purchase price of 98. I searched Taobao for the approximate price of this cup before. As long as the compensation is not outrageous, I think it is acceptable. However, the price difference is close to 70. I said I could pay 98, but the hotel needed to show me a compensation certificate and a price composition. Public notice, I guess the lady at the front desk thought I was being unreasonable and said no, because I went back to the hotel to pack up and check out, my husband was still in the hospital, so I chose to leave first. Afterwards, I bought the same tea cup on Taobao and sent it to the hotel, please check it. 3. The hotel advertises that it has its own winery, and there is a lounge in the lobby. I wanted to buy two to drink in the evening. I saw that I could taste it. At that time, the staff at the lounge asked me three times if I was sure I wanted to buy it. I understand that as a business, I am afraid that the guests will be wasted, but I think I can change the words to make people feel more comfortable. When I settled the bill, I said to put it in the room, but I was told that it was not possible. I was given a QR code to transfer to a private WeChat account.