Shangpin Garden Hotel (Hefei Railway Station Ecological Park Branch)

I rarely write good reviews, but this hotel is really good value for money. It is one of the few pet-friendly hotels in Hefei and it is not bad. I have high requirements for hotels, and the price is very affordable. You can stay for more than 300 yuan. The suite has one living room and one room. Some mid-to-high-end chains with more than 300 yuan can only have a single room. This hotel has the advantage that it is right outside the ecological park, which is very suitable for bringing pets. Cherish the few pet-friendly hotels😭

I have been here twice, and this was the worst experience. First of all, I booked a room in the chess and card room. During the stay, the hotel staff reminded me several times to control the sound. I would like to ask, we are here to have fun, and it is normal to have noise, especially when you sell chess and card rooms. We also try our best to control the noise, but it is impossible to have no noise at all. You let us control these problems, but shouldn't this be a problem with the hotel's planning and decoration? The several disturbances not only made my friends and I lose interest, but also made me, as the initiator, lose face. Secondly, the hotel's air conditioner was broken, and I contacted it several times during the stay, but there was no substantial effect. Your staff came up to repair it twice but it was still useless. Didn't you repair the broken air conditioner earlier but waited until we came to repair it? It was really ineffective when you arranged to change rooms at 1 a.m., and you didn't apologize at all during the stay. I travel frequently, but this is the first time I have encountered this kind of service at this price. With such service and ability, your hotel not only failed to let customers experience the most basic service, but even failed to show respect!