Four Points by Sheraton Hefei, Baohe Reviews

Very good

Nice place with backward technology. Restaurant on level 2 has no way to access easily. Had to brave the cold to go out of the hotel to get my takeaway from a box that uses WeChat.

The location of the hotel is very convenient for those who have meetings next to South Railway station. The room was clean, breakfasts and dinners are very tasty and worth your money. The only disappointment was the staff at the registration desk who couldn’t give me the exact information which I asked, because the level of English speaking was very low. As a fact I spent more money then I planned, because I got the wrong information at the reception desk on the price of services which provides this hotel.

Great service

Poor service on all aspects

On the last day of 2024, I checked into the Four Points by Sheraton Hefei Baohe. The hotel should have been open for a while, but the maintenance and hygiene are very good. The lobby has a festive atmosphere. The most important thing is that the service at the front desk is really considerate. It's a pity that I didn't see the name clearly. The smile was very good. In short, I was very satisfied with this stay! 2024 ended perfectly here!

Then I will send it. Edgar was very enthusiastic when he checked me in. Jessia introduced me to the business hours of the hotel facilities. The hotel staff were very enthusiastic. Coco, the switchboard, was also very enthusiastic to help me solve the problem. Thank you for your reception. I will stay here again next time when I have time.

The service was very good. Ms. Liu at the front desk was also very enthusiastic. She upgraded my room for free because there was no room to book. If there is a need, it will be met in time. The customer's stay experience will be understood later. Overall, I am quite satisfied.

The hotel lobby is grand, Max at the front desk is warm and helpful, the room facilities are advanced, and breakfast has Hefei specialty snacks. Overall, the price/performance ratio is good and I will patronize it again next time.

1The room is clean and hygienic 2The hotel has good supporting facilities 3The breakfast is rich 4It is close to the subway entrance 5It is very close to Luogang Park 6But there are few places to eat around and few people at night

The room is spacious and bright, with a wide view outside the window and good hygiene. The hotel lobby is decorated in a grand manner, the front desk is not open, and there is no welcome at the door. I was a little lost when I entered. The surrounding area is relatively quiet, with no commercial areas, and it is about a 20-minute walk from Luogang Park. The complimentary ancient Ningde yellow croaker soup for two people is very tasty and the portion is also large. Two people can't finish it.

During the National Day holiday, I rushed to two cities, so I just slept in the hotel. Overall, it was okay, but except for the cleanliness of the room. It was the first time I stayed in a hotel and saw so many hairs on the bath towel? ! As shown in the picture, a roll of bath towels had not been unpacked, and when I picked it up, there were many short and thin hair-like things on it. When I saw it, my scalp tingled. Sheraton is also a big brand in the hotel industry. Can it do a good job of hygiene? Generally, hotels will bring disposable bath towels. I thought it should be okay when I saw Sheraton, so I didn’t bring it. When I picked it up, my mentality collapsed... I was very tired on the 3rd, so I didn’t look for a hotel again. I checked that the bed was clean and went to sleep. As for other things... The attitude of the staff was very good, and the variety and taste of the buffet breakfast were also good. It’s just that the overall hotel is a bit old, not the facilities are old, but the overall hotel supporting services feel a bit old-fashioned.

The room is big, newly decorated, clean and sanitary, the breakfast is rich and good

The hotel front desk is very unique. Thank you Edgar for helping me with my luggage, and thank you Jessia for your warm reception. Thank you Bonnie for introducing me to the business hours of the hotel facilities. The hotel staff are very enthusiastic. Thank you for your reception. I will stay here again next time when I have time.