Atour Hotel(Hefei Changjiang West Road, Shushan High-tech Industrial Park) Reviews

The downstairs was flooded after it rained the night before. Untrained staff checked me in, long time to wait, also the AC was not good. I had to move the bed over to get any kind of airflow. For the money it’s not worth it. And this is the last time I will stay at this brand of hotel. A tour is just a normal hotel with some bells and whistles thrown into the lobby to make you think that you’re staying at higher quality, but there’s nothing special about this brand.

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The environment is OK, the service attitude is good, the room is clean, there are washing machines and dryers for free use, as well as reading areas and fitness areas. The breakfast is rich and there is warm porridge at night. Atour is a good choice.

The hotel is in a convenient location, the environment is clean, the room furniture and home appliances are complete, the service is complete and friendly, but the sound insulation between the room windows and the road is poor.

The service is very friendly and the hotel is very clean! It is next to the subway, very convenient, and the breakfast is also very good

The chain hotel service and facilities are all good, but there are some problems when the hotel was renovated. The wooden floor creaks when you walk on it, and the sound insulation is not very good! The location is also very good, next to the subway station, which is very convenient! There are not many types of breakfast, but the taste is still good. I recommend the wontons!

The four-star hotel we stayed in was worse than a budget hotel. The room was very dirty and the environment was very poor. The facilities were worn out and the towels were linted. There was not even a refrigerator.

The room was upgraded for free. The facilities are very new. The service and hygiene are good. The more attractive details are that they provide self-service porridge in the evening and occasionally send good night milk. The quality of the breakfast in the morning is also very good.

Good service, good breakfast, good hygiene, easy to find location, and a cup of hot tea was served when I was halfway checked in, very comfortable

Stayed here for a week with my baby. The bed is very comfortable and clean, the room is nice and well divided, the cloakroom is conveniently set up, and I played hide-and-seek with my baby in the room for a long time. The front desk lady and brother are very enthusiastic. They gave the baby a toothbrush, slippers and a small toy when checking in. The baby stared at the lady every day to ask for a toy. There are many books in the lobby, many of which are suitable for children to read. It is enough to play with children in the hotel. The breakfast is rich and the laundry room is very convenient. With children, there are a lot of dirty clothes every day. Not only do they help wash them, but they are also neatly folded and put in bags. There is also a gym, many restaurants next to it, and a park with a large lawn opposite. The room we stayed in can see a corner of Dashushan Forest Park. It is also close to the subway, so it is very convenient to do anything. I especially like the air conditioning in the room. The effect is excellent and almost no sound can be heard. I also praise the porridge in the evening. It is so considerate to drink a bowl of steaming porridge at 11 o'clock after coaxing the child.

The hotel has a very convenient ground parking lot. The room is clean and tidy with hot water in seconds. The hotel's breakfast is also very delicious. When checking in, I was asked for the invoice heading, which was very considerate. When I checked out, I was given the invoice directly, which was very fast.

Very nice and clean room

Came to Hefei on a business trip and stayed at Atour. The room was clean overall, the facilities were complete, and the breakfast was OK. The front desk staff and restaurant service staff were very nice and greeted me proactively. The overall experience was good.

The location is easy to find, check-in is fast, the room has no odor, the bathroom and shower are clean and tidy, the breakfast is delicious, the service attitude is very good, and a small gift was given before leaving. Thank you very much!