Hampton by Hilton Hefei Luyang

The hotel is located in a busy area, surrounded by delicious food and night markets. The staff is friendly. The room is generally good, clean and tidy, but the sound insulation is a bit poor.

The front desk service was very good. When I entered the hotel, they greeted me politely. When I arrived at the front desk, they poured me a cup of hot drink. The whole room was very comfortable and high-end. I was quite satisfied with the breakfast. There were many varieties. I was very satisfied with the overall stay. I will choose this hotel next time I come to Hefei for business.

The hotel rooms are clean, parking is convenient, breakfast is good, the hotel is in a central location, the service is thoughtful, my friends are very satisfied with the trip, it is cost-effective and worth recommending.

Booking price is 397 yuan for two breakfasts on weekdays. First of all, this Hampton Inn is not on the roadside. You need to go through a parking lot and enter an alley for a few minutes before turning right to see it. It is on the side, so it is really hard to find if you don't pay attention. All their own pictures do not show this point. It looks like a small hotel. When checking in, they never mentioned that there was a problem with their equipment. The air conditioner was broken. After we entered the hotel, we turned on the air conditioner for more than an hour. Because of our trust in Hampton, the air conditioner kept blowing cold air. We thought it was starting. After more than an hour, we found that it was really cold and we covered our heads with a quilt. The local temperature was not like this at the time, and it was not necessary to do so, which caused my sister to catch a cold. I called the hotel and said that the air conditioner was broken and needed to be repaired, but why didn't you tell us at the beginning of our reservation? We could have changed to other hotels. It was not a holiday that day. In fact, there were a lot of choices, but in order to make money, they concealed the facts. Later, because we didn't know when we entered the hotel, we recommended accommodation to friends. They had already checked into the hotel for two rooms. We barely endured it for the convenience of travel. The room glass is relatively thin and the sound insulation is quite poor. You can't rest at all. You can listen to this sound to see if you can fall asleep. Before we went out at 12 o'clock in the morning, we went out at 10 o'clock. Before we went out, the aunt opened the door without knocking to clean in advance. In order to show that the air conditioner was not good, the front desk said to give me two ten-yuan umbrellas. I was not there at the time, and my sister took the luggage. He didn't know that he took it. I can send it back at any time. Thank you. The hotel robot can deliver meals upstairs, but I will not recommend it next time. If there is a problem, please explain it in advance. I can accept it and I will stay. If you can't accept it, you have to force us to stay. It's really amazing to get cold and make a lot of noise at night and go directly to the room the next day.