Facilities: The computer is broken, tell the front desk, he will fix the connection cable twice, and then tell me to use it slowly, I come to the e-sports hotel to play games, let me play carefully?
Service: Send a message to the front desk. The front desk came very quickly, but the computer was not repaired. The next day, they said that it was too late to find the maintenance personnel. They also said that I did not report the problem again. Do I have to repeat it several times before you can come? repair? If the computer breaks down and you don’t come to fix it the next day, is it the customer’s fault?
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