Heart Hotel (Baohe District Government Branch) Reviews

A Pleasant Stay with Excellent Service I recently had the pleasure of staying at this hotel and was overall quite impressed with the experience. From the moment I walked in, the reception staff were welcoming and incredibly efficient, making the check-in process both speedy and effortless. The room itself was clean and well-maintained, which made for a very comfortable stay. The housekeeping team obviously takes great care in ensuring that every detail is attended to, from the fresh linens to the spotless bathroom. The hotel's location is another great advantage. Being near the subway made it incredibly convenient to get around and explore the city with ease. Despite its prime location, the price was very reasonable, offering excellent value for money. Breakfast was a highlight of the morning, with a delicious variety that really set me up for the day. The quality and selection of food were outstanding, and it was a treat to start each day with such a satisfying meal. One area for improvement would be the noise cancellation in the rooms. Being close to the subway, I did notice some ambient noise that occasionally disturbed my sleep. However, this was a minor issue in an otherwise excellent stay. In summary, this hotel excels in many areas: exceptional reception, efficient check-in, clean rooms, convenient location, reasonable pricing, and delicious breakfast. With a bit of improvement in noise cancellation, it would be truly perfect. I would definitely consider staying here again and recommend it to others. 舒适的住宿，卓越的服务 我最近很高兴住在这家酒店，总的来说，这次经历给我留下了深刻的印象。从我走进来的那一刻起，接待人员就热情好客，效率极高，使办理登机手续既快捷又轻松。 房间本身很干净，维护得很好，所以住得很舒服。家政团队显然非常注意确保每一个细节，从新鲜的床单到一尘不染的浴室。 酒店的地理位置是另一大优势。由于靠近地铁，所以四处走动和轻松探索这座城市非常方便。尽管地理位置优越，但价格非常合理，物超所值。 早餐是每天早上的一大亮点，各种各样的美味真的让我为一天做好了准备。食物的质量和选择都很出色，以这样一顿令人满意的饭菜开始每一天都是一种享受。 需要改进的一个方面是房间的噪音消除。由于离地铁很近，我确实注意到了一些偶尔会干扰我睡眠的环境噪音。然而，在一次出色的住宿中，这只是一个小问题。 总之，这家酒店在许多方面都很出色：卓越的接待、高效的入住、干净的房间、便利的位置、合理的价格和美味的早餐。如果在噪音消除方面有一点改进，它将是真正完美的。我一定会考虑再次留在这里，并将其推荐给其他人。

Nice location and good facilities

Good value for the money and the front desk. Staff was easy fast and nice.

During my stay, the hotel showcased decent qualities, with the receptionist being accommodating. However, a suggestion for improvement would be to include more vegetables and fruits in the menu. Also, enforcing a strict no-smoking policy in the elevatoris essential for the well-being of non-smoking guests.

The environment of the room is clean, the service attitude of the lady at the front desk is very good, and she is beautiful. The key is breakfast, which has a rich variety and is highly recommended for business trips and tourism. Parking in the parking lot downstairs is convenient and free.

I like the decoration of their hotel. The room is very clean. The lady at the front desk is very welcoming. I am very satisfied with the overall experience

I have been staying in this hotel for a few months. Generally speaking, I think it is like home, especially when we are on business trips every day. The breakfast is very rich. The attitude of the service staff is very good. The quality of the aunt is relatively high. In the morning The environment in the room is not bad, and the price/performance ratio is relatively high. All in all, it is a good living experience

First of all, the sound insulation is poor, not to mention that the stairs are dirty and messy. The receptionist who had breakfast upstairs was as if she owed her money. Afterwards, the invoice was urged for a few days. Finally, I told me to go get it myself. A person who is on a business trip ran away again. Go back to Anhui to get it? Isn't this a deliberate embarrassment? Now who doesn't get electronic general tickets, who is disgusting here?

The room is very clean, the location is very good, and there are many delicious places around; the sound insulation is average, and you can hear the noise outside at night; it is said to check out at two o'clock, but the room card is demagnetized after 12 o'clock, and you are separated from the outside. I hope to change the system; the breakfast is very rich, and you can also ask the aunt to help you with fried eggs and noodles

The service attitude at the front desk is very poor. A woman named Ni, the air-conditioning is very smelly. She asked to change the room, but she was very angry. She said that you should return it and find another hotel. Since the hotel is arranged by the company, it cannot be changed. I can't do anything to them, so I have this evaluation. When choosing a hotel, you should look more. There are many good hotels in Hefei

The toilet is terrible, the water temperature is terrible, the room doesn't even have paper towels, and the water in the basin is clogged with hair, so don't go there during this time, the ground will start digging outside before 7 in the morning, it's so noisy Yes, the sound insulation is terrible. One of the front desk clerks is not bad and has a good attitude. I won't comment on the others. I'll block them

I often live here, but this time I slept with back pain. When I got up in the morning, I saw that a big piece of the mattress had collapsed, and I didn't change it in time. I said I didn't change it after I continued my stay. There is no service, and I am angry😠

Whether the needle is poked or not, you can hear it even when you turn around. conducive to the promotion of revolutionary friendship

Although it has been more than 2 months since I stayed here, I have to say that the sound insulation of the room is really bad, and I was woken up several times at night! Would not stay here a second time. In addition, the front desk apologized and gave me a bottle of drink the next day, and I have to tell the truth when I give me a drink.