Holiday Inn Express HEFEI FTZ

Location: It costs about 45 yuan to take a taxi directly from Xinqiao Airport. The location is easy to find. Facilities: All basic facilities are available, and there is also a self-service laundry room, which is really convenient. Hygiene: The hotel is very new and has no smell. Clean and tidy. Service: The services at the front desk, restaurant and guest rooms are very good. The room preferences arranged by the hotel in advance can be met. The room cleaning requirements were told to the housekeeper once, and they were all cleaned according to the requirements. Thank you so much. Food: Breakfast is OK, it would be better if there are more varieties of salad dishes.

As soon as I checked in, I discovered the obvious hair problem in the bathroom (I wondered whether the bathroom was cleaned and disinfected, and whether there was any sanitation inspection). As I was in a hurry and had a lot of things, I was too lazy to change rooms. When I woke up in the morning, I found live bugs crawling on the floor at the end of the bed. My children were allergic to the bugs. I chose to stay at the InterContinental Hotel because I thought it would be cleaner, but the actual experience was disappointing and it was a new hotel. The laundry room is too small and has no air conditioning. It is impossible to stay there when it is hot. There are no obvious markings on the washing machines and dryers, and the operating instructions posted probably do not actually consider whether they are applicable from the customer's perspective. In any case, except for myself, no one else can figure out which one is for washing and which one is for drying. The staff who came to the site also don't know how to use it, and the dryer is too high. People who are shorter cannot see the bottom of the machine. After using it, they don't know if the things have been taken away, so they have to move a stool and stand on it to check. In short, there are big problems with the service and management details. The price is expensive.