Alilys Hotel (Government Affairs District Swan Lake Wanda Branch)

The hotel was hard to find. It was in a building with so many people coming and going. We had to squeeze into the elevator at noon. The garage was very messy and dark, and the elevator was stuck. It was scary. The most unbearable thing is that it’s too noisy and the soundproofing is very, very bad. I had a game the next day and had a headache from the noise the first night. I casually went upstairs to take out food. I rang the doorbell and knocked on the door. I was beaten after ten o’clock. I was noised once by the takeout delivery next door, and again by the takeaway at around 11 o'clock. Isn't that smart? Why not use robots to deliver food? At around 12 o'clock at night, the noise from the next door could be heard clearly. We went out to look for the staff but couldn't find them, so we didn't dare knock on anyone else's door to remind them. Slept heavily all night. In short, it is too unsafe to have no one on duty. Facilities: It is very inconvenient to place a computer. The room is too narrow and has a rectangular layout. Hygiene: normal, I don’t like the smell. It smells like decoration when I enter the door in hot weather. Environment: unsafe Service: Apart from contacting customer service, I have not had any contact with the staff.

I have stayed in hotels thousands of times, and this is the first time I have given a negative review. I stayed in this hotel for four days, so I will only give a negative review based on the idea that the service staff is not easy, and urge them to improve. . Mainly being checked out of the hotel. The experience of walking to find the hotel while carrying suitcases after a busy day was so bad, it made people extremely depressed. I travel all over the country on business all year round, staying at least 300 days a year for the past 10 years. I don’t choose a hotel, just wherever is convenient. It can be said that I have stayed in countless township hotels ranging from 100 yuan to Waldorf Astoria worth several thousand yuan. Second-rate. This is the first time I have been disgusted by a hotel. The thing is, this hotel is similar to a smart hotel. You can order online and open the door by swiping your face. The front desk is only about 1 meter wide and is not as simple as a hotel lobby. After staying for four days, I felt that there were no service staff to disturb me, and it was quite quiet and comfortable without the hotel lobby. As a result, I forgot to place an order to extend my stay at noon today. In fact, when I extended my stay at noon yesterday, I wanted to extend my stay for a few more days. I didn’t know it was the hotel. The setting is still something, but the result is that the app can only be set one day. This morning, if I extended my stay, it also showed that there was no room. I was busy outside during the day and returned to the hotel at around 6 pm. When I came back, I was told that there was no room. At first, I expressed understanding, but I still I told the front desk, what should I do if I need to pay an additional half-day room fee when I check out? I thought it was fully booked online and the front desk had no experience and didn't take it into consideration, so it was not difficult for the front desk. I was ready to go to the room to clean up and check out. In fact, according to the general operation of the hotel industry, this is very unreasonable. The hotel will usually call the guest in advance to ask whether to extend the stay. Even if the guest cannot be contacted, the room will be reserved if there is something in the room. But I saw that the front desk was full of young girls and boys, so I didn’t hesitate. What was very depressing was that the front desk told me that my belongings had been cleared out. I was really shocked. The guest’s room was full of unpacked items and there was still a suitcase. The hotel actually cleared it out for you without notifying me. It was really shocking. It was the first time I encountered it. In addition, this hotel should be newly opened. The overall environment of the room is okay and basically in line with the price. This approach is too uncomfortable. I looked at the hotel apps on my phone, including Huazhu, Jinjiang, Atour, InterContinental, Hilton, and a bunch of platinum members. After staying in a hotel thousands of times, I was kicked out by a hotel for the first time. It was a great experience.

環境很好，小愛管家使用起來也很方便，屋裡的角落有一個打燈的地方很適合拍照打卡，還有書籍在旁邊，並且廁所和洗澡間是乾濕分離的，在這個價位裏面還是比較不錯的

智能化操作，房間隔光不錯，床品舒適，有騰訊視頻會員，非常適合看電影追劇，音效也不錯，附近就是天鵝湖金街，和天鵝湖，吃飯閑逛都很適合，酒店服務不錯，客房阿姨和管家都挺好，還有洗衣房健身房，出車有停車券，十分推薦！

酒店旁邊就是萬達！！景色也很好。投影很清晰，房間挺大的，電梯都很方便，客服小姐姐的態度特別友好！！！

第二次出差來住了！幫我升級了房間，十分感謝！房間環境很好，設計感也很棒。設施齊全，方便智能，投影大屏很喜歡。出差過來很適合，自助入住方便快捷。很贊!