Swissôtel Hefei Grand Park

As soon as I entered the door, I was warmly received by the lobby staff. The hotel front desk Windy and Sunny provided good service, which made me feel very enthusiastic. They patiently and professionally explained the surrounding attractions and food. The location is superior and the transportation is convenient. The hotel facilities are complete, the room is clean and tidy, and the stay is very comfortable. The view arranged by the front desk is also very good. From the window, you can see the European Street and Zhengda Plaza behind. There is also a concierge in the lobby to take the luggage. There is reception throughout the whole process. The service is very natural and comfortable, not embarrassing at all. The room is clean and tidy, and the bedding is also very comfortable. I was arranged to have a room facing the garden with a good view and quiet. The overall sleep is very comfortable. The main thing to praise is the service. Every staff member is very enthusiastic and patient in answering the phone. The service attitude is very good. The hotel's bathrobe is also very comfortable. There are two kinds of fabrics for the outside and the inside, and the fabric inside is very soft. The breakfast is also very rich! I will stay next time! Facilities: very new Hygiene: clean

We drove north to Luzhou and stayed in Switzerland for the first time. After arriving in Hefei, we chose this hotel with the best value for money. First, the transportation is very convenient, with an elevated highway and a great view from the room. Second, there are large supermarkets, specialty restaurants, and leisure and entertainment facilities in the economic business district. Third, the hotel has new facilities, clean hygiene, and excellent service. Fourth, the room service lady is particularly worthy of praise. When we first asked about the hotel's dining situation, she found that the mineral water in the room had been used up (because I was attracted by the hotel's tea set and used up the provided bottled water). She politely told us to add a few more bottles of water, and told us that the provided fruit plates had been cleaned and safe to eat.