Guest User
February 6, 2024
The place is a large resort with golf, tennis, etc and various apartments. My review applies only to the hotel. The resort obviously caters to wealthy visitors to the Kruger Park. I found the hotel replete with a beautifully manicured golf course and very high-end cabins as well as the hotel itself to be disappointing. It is probably the only one available for tours, and it is professionally run, and is satisfactory for lodging. But we had been staying at hotels characterized by happy, always smiling and very helpful staffs, but in the two days I never saw single staff person smile, nor for that matter, the wealthy guests. Many seemed dour and unhappy. The staff almost seemed proud of the fact that they have no ATM machine (the town is too far to walk for one). I suspect that this is a management issue. Our rooms were adequate but nothing memorable. Our group of 9 was unanimous in our disappointment, and everybody commented that the food here was by far the worst of the trip, overcooked and tasteless.