Let me be perfectly honest... I didn’t love staying here... however - there are not many good hotels/motels in Hayward, CA and they are expensive (we payed the same amount at a Hilton Hotel property the night before as we did at this Quality Inn in Hayward) this motel is an ok place to stay... keeping in mind it is a motel....we will probably stay there again. This motel has been remodeled, repainted and brought up to date (as much as it could be) The room was clean enough and it felt safe (enough) but .. the floor was wood looking laminate, the walls and doors needed to be washed and the filters on the *PTACT unit were in desperate need of cleaning (so I cleaned them myself). The freezer needed to be defrosted, but it worked well. The TV only got a few clear channels most of them were snowy or the sound didn’t work.. we called the front desk, but nothing was done about it. The head board needed to be dusted and the room needed to be deep cleaned. I feel maybe the housekeepers are not trained to deep clean, the management/housekeeping supervisor needs to door room checks and look at the walls & such. The sheets & bedding were clean, there was an Iron, ironing board, hair dryer, coffee maker & ice bucket. The towels were not “hotel quality” but they were white & clean without stains. The pillows needed to be replaced with king size, and the bed could have been more comfortable, but I find that is strictly a preference, some like hard mattress & others like soft. The Motel did offer breakfast in the lobby, but the front desk person didn’t tell us anything about it, and it was late when we checked in so I didn’t bother to ask. The first morning we were there, there was a fight, between two women, in the parking lot, screaming & yelling & acting like fools ... the manager soon broke it up. *PTACT - A Packaged Terminal Air Conditioner is a type of self-contained heating and air conditioning system commonly found in hotels, motels, add-on rooms & sunrooms, etc..
Excellent
74 Reviews