Best Hotels in Hays, United States

Located in Hays, TownePlace Suites by Marriott Hays is within a 10-minute drive of Fort Hays State University and Ellis County Historical Society Museum. This hotel is 4.5 mi (7.2 km) from Fort Hays State Historic Site and 4.7 mi (7.6 km) from Fort Hays Municipal Golf Course.Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a picnic area, and barbecue grills.A complimentary buffet breakfast is served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.Make yourself at home in one of the 81 guestrooms, featuring kitchens with refrigerators and stovetops. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 40-inch LED televisions with cable programming provide entertainment. Conveniences include phones, as well as desks and complimentary newspapers.

Our room was quiet clean and comfortable. We were right next to the elevator and never heard it. The queen size bed was not too soft, not too hard, but juuuust right! The staff was friendly and very accomodating. Todd, Gwen and Rochelle did an outstanding job of making sure we had everything we needed. Excellent choice of breakfast items. The indoor pool was very clean and good temperature. .

When you stay at Sleep Inn & Suites Hays I-70 in Hays, you'll be near the airport and 6 minutes by car from Fort Hays State University. This hotel is 3.1 mi (5 km) from Ellis County Historical Society Museum and 4.1 mi (6.6 km) from Fort Hays State Historic Site.Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a vending machine.A complimentary buffet breakfast is included.Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.Stay in one of 55 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

When I first entered the property it smelled just awful. It was as if everyone was smoking, and making spicy meals in their rooms. The check in agent had a difficult time understanding me, and vice versa. He took my card back into some back room for a very, very long time - I did not like that! This was a place for men that work road crews or men working in construction, most of whick didn't speak english. The real clincher came when I went to the room. I just stood there for awhile because I couldn't believe the condition of this room. It appeared as though someone has just been in the room. The toilet wasn't cleaned, the showever had hair and other items in it. The sink had water spots all over it, and the one hand towel had been used and then hung there. i retuned the key card, folded, and told the desk person that I just could not stay there - I was not about to stand there one more minute to try and get a refund. As a female solo traveler I knew I could not, would not, stay at this location. I had to find another place, which I did, thankfully there was one open room at one of the newer hotels in Hays that would accept my small dog. This was set up via ***********, I can't believe they have it as an option. I have asked them to get my money back, but doubtful that will happen. WARNING LADIES - YOU DO NOT WANT TO STAY THERE.

The hotel is very good, the front desk is warm, the boss is good, very warm

The absolute worst experience at a Hilton. We booked a 2 queen bed room on line through Hilton website (not a 3rd party). Got to the hotel, picked up our key and went to the room to find one king bed. We had 3 adults traveling. Went back to the desk to show our reservation and we’re told there are no other rooms available. Ok, can we have a cot then. None were available and there was nothing the desk clerk could do to help. One adult would have to sleep on the floor. I called the Hilton main customer service to see what could be done as there was another Hilton across the street. It was also booked. I said I wanted to cancel the room and we would travel further down the road. The desk clerk said she couldn’t cancel it as it was already charged. I guess they don’t know how to issue a refund. Had she told us upon checking in we were not getting our 2 queen beds (which she clearly saw on our reservation) and no cots were available, we never would have checked in. I was told I could wait until 11 AM the next morning to speak to the manager. Apparently the hotel manager is the ONLY one who can provide a “resolution”. If they do not provide resolution within 3 days, Hilton will do a “write up”against the hotel. That’s the best they can do? Basically the hotel can choose to take responsibility or not and just get a write up? Zero responsibility from the hotel or Hilton? We sucked it up, one person had the luxury floor to sleep on. Go to the wonderful continental breakfast and all the coffee canisters were empty as well as the OJ and it was 8 AM! No one was around checking any breakfast items. We usually stay at Hilton’s on trips, are honors members and we’ve never experienced this lack of customer service or inconvenience. Hilton needs to step up and do better at resolving issues, not leaving it up to individual hotels and at the very least, a new manager is needed at this location!

Hotel parking: Free parking Hotel room type: a bit small, the decoration is generally new, but the new one Hotel front desk: Indian brother is not like a hotel waiter, but it is like nothing to come to part-time.

We spent a very long day on the side of I-70, 8 miles from Hays while working on a trailer problem. At the end of the day we realized we’d need a place to stay while repairs were made. We are frequent Marriott guests and called to see if they could accommodate 5 of us. Meghan and Stacy at the front desk were kind and friendly. They went above and beyond to make our weary family comfortable. The room was clean and breakfast was great! Thank you for your hospitality!

Ok the road construction is a mess. That is not the hotels fault so negative there but good grief Kansas your “new”round-a-bouts are way worse than Colorado and there’s are dreadful. The hotel. Our room was very clean. Comfortable chairs. Bed was really comfy and that’s is a difficult one for me to like. Overall I loved my stay less the stupid construction.

The shower is broken, and the sound insulation of the room is poor. There are cleaning staff coming and going in the corridor early in the morning, and there are voices, so I can't rest well