Hotels Near Austin Ridge Bible Church Dripping Springs in Hays County

Hotel is clean and appears to be new. We used the Marriott/Bonvoy app (early) check in on Wednesday for a Friday arrival, which appears to be pointless, since I thought it would give me a better chance of getting a room that matched my profile preferences (high floor), but it did not. I instead was placed in an ADA/handicapped room across from the elevators on the third floor, which had an annoying bath seat that wouldn’t fully fold into the wall to make room to shower. After a seven hour drive with three kids and my wife, and carrying all the luggage up, I didn’t feel like going back downstairs to see if they could move us. Next, there were only three bath towels in a room made for six people. Seems like there would be some kind of quality control process for arriving reservations, since you have to enter the number of people in the room, during the reservation process. Then the fold out couch had no bedding. All this compounded the situation when we arrived tired and ready for bed. Thankfully, the staff (housekeeping I think) was quick to bring up bedding and another coffee cup, since the room only had one paper cup. The first morning breakfast was good, but the second morning they ran out of food, milk, etc. All in all, this could be a great place to stay, if they just work through some of the logistics. Surprisingly, the room across from the elevator was reasonably quiet, which was nice.

Good Good

PRO: Good interior decoration. CONS: Poor management, poor service and communication, unpleasant noise from Air Conditioning. We booked a Lucky Arrow cabin via Trip.com. Shortly after the completion of payment, we received a confirmation email from Trip.com with a receipt attached. ”Please show your confirmation number and PIN number to the reception.” ” Check-in after 16:00.” ” 2- person breakfast included.” We later found out that none of this information was correct. (1) When we arrived at Lucky Arrow Retreat around 7pm, there was no reception to be found and we were trapped outside a closed gate. We tried the PIN number from the email, it turned out to be incorrect. I called Lucky Arrow a total of 8 times and sent a message to an ”assistance number” printed on the lock of the gate. No one answered the phone. We were stuck outside the gate for 20 minutes and very frustrated. While we waited, there was no reply back from Lucky Arrow. We almost drove to Austin to find somewhere else to stay. We eventually got a text message back asking our names and gave us the instruction of how to unlock the main gate and our reserved cabin. After we got past the main gate, we found there was literally nobody managing the property. We did not feel safe staying here due to the lack of any assistance from them if there is any emergency going on during our stay. (2) There was no breakfast despite what was advertised. (3) The exit gate remained OPEN when we were leaving after self check-out. It appears that anyone can drive in from that exit gate which gives the guests no privacy and makes the place unsafe. The Lucky Arrow Retreat needs a lot of improvement in communication, as we did not receive any information regarding the check-in procedure and it was difficult to contact any staff during our stay.

When we arrived after 3 o'clock we were told there was no TV or internet and not nicely. then we were not told that breakfast was from 6am to 9am on the weekends so we had to go across the street to eat breakfast. then the room was supposed to be handicap accesible but the shower was walkin with no hold bars or seating. the bed was so high that I had to find something to climb up on to get into it. Not enough towels in the bathroom either. I travel often and this location was not a good experience.

I was unexpectedly kicked out of my house because of an emergency and this seemed like a good spot to hang out for a few days. Totally met and exceeded my expectations. From the time I checked in to leaving, the staff were all spot on. Parking was easy, which isn't always the case with some hotels. They even had a pool, so next time I'll remember the swim trunks when I have to leave the house quickly! I'm a bit of a hotel snob, so was quite happy with the way the room turned out. All the things I would expect plus a nice bed. I absolutely LOATHE the shower containers with soap in them. Really loved that they provided soap and it was up to me which to choose. I would definitely stay again, just hopefully under different circumstances next time.