Mercure London Heathrow Airport
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hayes
Mercure London Heathrow Airport
Shepiston Lane, Hayes, Greater London UB3 1LP, United Kingdom
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With a stay at Mercure London Heathrow Hotel in Hayes (Pinkwell), you'll be within a 15-minute drive of Windsor Castle and LEGOLAND® Windsor. This hotel is 9.7 mi (15.7 km) from Wembley Stadium and 11.3 mi (18.2 km) from Kensington High Street.Show More
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Amenities
Fitness Room
Private Parking
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Bar
Library
Restaurant
All Amenities
Property Description
With a stay at Mercure London Heathrow Hotel in Hayes (Pinkwell), you'll be within a 15-minute drive of Windsor Castle and LEGOLAND® Windsor. This hotel is 9.7 mi (15.7 km) from Wembley Stadium and 11.3 mi (18.2 km) from Kensington High Street.
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3.5/5
Great location nearby heathrow. Nice and clean place to stay
All 155 Reviews
Surroundings
Metro: Heathrow Terminal 2 & 3
(4.6 km)
Metro: Uxbridge
(7.7 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
7
Superior Queen Room with Sofa Bed
1 Sofa bed and 1 Queen bed
Has window
Non-smoking
Air conditioning
Refrigerator
Heating
Blackout curtains
Check Availability
6
Superior Queen Room
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Standard Single Room
1 Single bed
12m² | Floor: 1-2
Has window
Non-smoking
Air conditioning
Refrigerator
Heating
Blackout curtains
Check Availability
6
Standard Twin Room
2 Single bed
16m² | Floor: 1-2
Has window
Non-smoking
Air conditioning
Refrigerator
Heating
Blackout curtains
Check Availability
5
Standard Queen Room with Single Pull-out Bed
1 Queen bed and 1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Connecting rooms
Check Availability
8
Deluxe King Room
1 King bed
12m² | Floor: 1-2
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Standard Queen Room
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
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Guest Reviews
3.5/5
155 reviews
Verified Reviews- Cleanliness3.6
- Amenities3.3
- Location3.5
- Service3.5
Average for similar properties in Hayes
Stephenongch
October 30, 2024
Located away from the main bus route from Heathrow bus station and the pavement is not suitable for luggage trolley. Poorly maintained hotel with room with cleanliness issues. Hairs found around bathroom sink. TV channels not working. Old soft bed.
Traveller24
July 16, 2024
I apprehensively booked this hotel as there are many negative reviews online in different platforms regarding the condition of the rooms and about the hotel being outdated. I had a very long layover and booked this hotel to get some rest. Most of the hotels near the airport are quite expensive and this one had a special deal. The hotel was supposed to be about 9 minutes from the airport, but it is further away. My room thankfully was okay and felt clean. Maybe not the newest hotel, but it was not bad overall. Unfortunately, nobody at the front desk answered my phone calls and I had to repeatedly go to the front desk to ask questions or get amenities, which was very inconvenient. The breakfast was okay, a typical English style breakfast. Although the tea had run out and for some reason was not restocked, I was just told there was no more. That was quite strange as English breakfast tea is a must in England. 😅
Sualeha
May 10, 2024
It's a nice 3 star hotel with train station just 20 mins walk from here if you wanna stay at somewhere that doesn't cost 200 for a night and still wanna go to centre to explore.
Guest User
June 8, 2024
Great location nearby heathrow. Nice and clean place to stay
Lucas Hongkongensis
November 3, 2024
The hotel is not too far from the tube station. It is located in a quiet residential area.
David1980
June 18, 2024
Very comfy, great breakfast!
Edward Dwomoh
September 8, 2024
Nice facility with very friendly and approachable staff. Will definitely stay there again incase.
John82
January 4, 2024
Overall is good, just have maintenance issues only. For instance the radiator can’t switch off, air conditioning’s socket cover missing just use adhesive tape cover etc
Matthew James
August 12, 2024
Appearance, and I know you shouldn't judge a book by it's cover, but it looks a dump from the outside. Inside it has the air of a 1970s motorway service stop. If you arrive late there is no food and the bar closes early. We ended up with KFC from Uber eats in the foyer, not exactly the dream start to your vacation. I had requested a letter be dropped off for my collection. This was also a potentially big issue until we discovered (just before check out) that it was in the manager's in tray but he only does his mail once a fortnight. The room was well worn but comfortable enough. There are much better places to stay near the airport than this hotel. Won't bother again.
Services & Amenities
Most popular business facilities
Fitness Room
Private Parking
Additional charge
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Bar
Library
Restaurant
Taxi booking service
Currency Exchange
Meeting Room
Additional charge
Business Center
Multi-Function Room
Wi-Fi in Public Areas
Free
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, £16.00 (approx. NZD 34.82) Daily. Reservation not possible
Private Parking
Additional charge
Car Charging Facilities
Transportation
Taxi booking service
Business Services
Meeting Room
Additional charge
Business Center
Postal Service
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Front Desk Services
Currency Exchange
Front Desk Safe
Luggage Storage
Concierge Service
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
English
French
Hindi
Polish
Romanian
Spanish
Food & Drink
Bar
Room Service
Lobby Bar
Snack Bar
Alcohol-Free Rooms (On Request)
Halal meals provided
Public Areas
Elevator
No Smoking in Public Areas
Smoking Area
Library
Water Purifier
Health & Wellness
Fitness Room
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Clothes Steamer
Facilities for Children
Children's Meals Available
Accessibility
Accessible Rooms Available
Assistive Listening Devices
Safety & Security
First Aid Services
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeFull English/Irish
StyleBuffet, Set menu
| Age | Fee |
|---|---|
Adult | Set menu:£14.95 (approx. NZD 32.54) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of £50.00 (approx. NZD 108.81) is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 184
With a stay at Mercure London Heathrow Hotel in Hayes (Pinkwell), you'll be within a 15-minute drive of Windsor Castle and LEGOLAND® Windsor. This hotel is 9.7 mi (15.7 km) from Wembley Stadium and 11.3 mi (18.2 km) from Kensington High Street.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services, a television in a common area, and a banquet hall.
Grab a bite to eat at Borders Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 184 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services, a television in a common area, and a banquet hall.
Grab a bite to eat at Borders Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 184 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.