The Bank Guest House

It was an absolute pleasure to stay at The Bank Guest House - my word, the host was an amazing lady, who was so attentive. The room was beautiful, comfortable and clean. The breakfast was also fantastic. It made our stay for a very sad event special.

We used The Bank Guest House as a central base for a motorcycle tour and stayed for 4 nights (Monday to Friday) We were welcomed by Donna, and I immediately felt at home. The room was beautifully presented and well appointed. The bed was particularly comfortable my room felt like a home from home. The breakfast was very very good and always freshly cooked.

We had a 2 night stay with the host Donna ,who could not do enough to make our stay wonderful. The breakfast was superb and enough to set us up for the day with lots of choices. Donna advised where the best tourist attractions were and other ,not to miss places to see. The hotel was very comfy with all the amenities required. We will definitely be back for another helping.

We came to hawick my mum wanted a trip down lane she was brought up in hawick chose this place as was central to everything, the room was very spacious and beautifully decorated, the dining room also decorated lovely, the cooked breakfast in the morning was lovely can't fault it, the host Donna was brilliant very friendly, would definitely recommend to anyone to stay here, can't fault anything it was perfect

I’ve stayed here quite a few times over the past few years, and I wouldn’t want to stay anywhere else. The rooms are beautifully decorated, and very comfortable. Donna is an exceptional host and does a fantastic breakfast. Great location in the centre of town, with parking at the rear. Will certainly be back. Thoroughly recommend. Thank you Donna for another lovely stay at the Bank. x

We had booked into another property through a holiday booking company but when we contacted the owner of the property on the day we were travelling to let them know our arrival time they said they weren't expecting us. Later that day after several phone calls back and forth we got a story from the owner about some of her other guests wanting to extend their stay in the rooms we had booked in the other property and we were being moved to Bank Guest House. Sorry, if you take a booking you don't let other people just decide to extend their stay. (Was this a cock and bull story?) Several times we were told this was an upgrade but to be honest it didn't feel like one. My particular room had two double beds in it and an assortment of furniture which included a rocking chair in the alcove. The bathroom was on a different landing across the stairs. Not really what you want in this day and age and especially as this was two blokes who would definitely hit the town for a few pints that night. Both sets of beds had bedside cabinets but only one side of the room had bedside lamps. There was a TV, fridge and microwave in the room so that suggests they're happy for you to take food into your room. I really can't visualise a scenario where two double beds are required but maybe I'm missing something here? One big positive was the view from the rocking chair window of the River Tweed rolling past and the rear garden which was lovely. Its described as a guest house when to my mind it should be described as a hostel. We didn't book here in the first place because we didn't like the look of it and having stopped there, albeit, for only one night our opinion hasn't changed. We won't be back to stop there but Coldstream itself was very friendly where people actually stop to say hello or ask what you're up to. All in all it didn't ruin our trip to Scotland and we can make do and mend but it wasn't what we wanted. The poor reviews imho are justified.