Symphony Palms Beach Resort and Spa

Dont opt with high expectations... high price but low quality.. rooms not clean. No recreational facilities.. food below average.. No swimming pool. wat thy mention in website n wat thy have is different.

I happen to book this place via make my trip and on booking I realised this maynot be the place I would like to stay in Havelock. MMT did mention that the booking is non refundable, however I checked the hotel policy and realised that as long as you cancel a month prior they will not charge you. To confirm the same I direct call Symphony and the lady said that absolutely we have no issues cancelling as long as make my trip does not have an issue. With this thought I reached out to make my trip and they on the other hand said we have not yet given the funds to the resort so if they email us that they have no issues, MMT is ready to refund in full as I called 2 months in advance. I then again reached out to Symphony and they reiterated that MMT would not allow the same. At this I got very agitated and I tried to get both on the same call. At this instance Symphony's hypocrisy surfaced where they were not agreeing to cancel my booking. They I got connected to their Symphony group director, who convinced us that staying in Symphony is just the right decision and apparently we were upgraded due the various miscommunications and we will get the best that they have. Interestingly, when we reach two month later we were told that the resort received no such communication and we were given a room that was dated and definitely did not justify the price we paid. We then called the director who at that point denied the confirmation and on presenting his own words to him did he then finally upgrade us. Now the best that they had also did not justify the price unfortunately, My experience with Symphony in Havelock was just traumatizing and its a shame that in a place as beautiful as Havelock I and my family had to deal with all this. They came across as scammers to me. However, I would definitely like to mention that the staff (by which I mean the help there in Symphony waiters, waitress) are some of the nicest people I have met. Thus the one star!

Good property with beach access.I booked a lagoon suite.Though suites are old but are decent and comfortable.We mostly took North Indian food and it was good and tasty.Ambience at beach side was good especially at night. Morning buffet breakfast is good and has a good variety. Overall it was a comfy stay and staff was polite and cooperative.

Worst property with so ***y insects like cockroaches, rat and lots of chipkali .pathetic food with arrogant staff specially ***oj.hate the resort will not recoomend anyone hate itttttttt never gooooooo worst completelyyyyyyyy specially kids dont have any activity to do

We were staying in Dolphin Beach Resort and were sent here for candle light dinner. We were served by 2 amazing people Anand and Atul and we loved the experience there. They were polite and there were already 2 other couples with us and these 2 guys ***aged it all efficiently. Love the experience there.

The location is good and the room quality is fine as well. But the overall experience falls short of the premium prices charged for everything. Especially the candle light dinner setup is extortion and not suggested. You will feel cheated.

Excellent resort, good location. The food was quite tasteful. People were good, ready to help. Food spread was also fine. Location was decent. The private beach just opposite to resort was additional advantage. Beach was well maintained.

Very good place with great beach view. Food was great. I lived in a beach side lagoon resort. I think room and washroom cleanliness/ maintenance is required more. Room Service is good. Overall it’s a very good place for a vacation. I liked it.

Went as club Mahindra members. NOT a resort property by any parameter. NOT at all up to the mark as per Club Mahindra resort level. The staff at the reception, and otherwise also, seemed inexperienced and unprofessional, as if a group of people have been gotten together to just somehow run a local hotel. It is a small one, comparable to beach shacks of Goa, India, that are available at a much much cheaper rate with also good food. although it has some huts are towards the beach. The rooms are musty, and not maintained, the bathrooms appreared like that is a cheap guest house. The towels and napkins were nit clean. Beach towels are not enough.My 7 year old son kept coughing whole night in these rooms. 2 stars are for the restaurants. The restaurants and the food is nice, in fact may be one of the best in the area. The Beach - Govindnagar beach is walkable and that is a unique and beautiful beach, although be careful if the broken coral pieces on the shore..that mix with the sand..they are sharp and can cause skin rashes