Portsmouth (Havant)

Bar and restaurant do not open until 1700h! for £230 stay id except a red carpet to the door and food and drink available all day! absolute scandal and thievery! Premier inn was always a step above a Travelodge i consider it beneath now. Personally i wont ever stay in a Premier in again unless it was the deal of the century and suited! farewell Premier Inn!

The hotel staff were friendly and helpful, the hotel itself is a little tired and could do with updating. The Rusty cutter restaurant need to be totally renovated; the décor is really shabby with split seats and drab decoration. There doesn’t seem to be enough staff in the restaurant but they do a reasonable job of looking after the few customers that were in there. The food wasn’t the best, the fish was overcooked and the chicken salad didn’t contain a great deal of chicken. We only eat in there one night, after seeing the state of the extraction system above the grill which was covered in grease and dirt.

Stopped overnight before getting early morning ferry. It’s way out of town but we knew that, and not many local choices for eating or a supermarket within walking distance. Typical Premier Inn just in need of a little TLC. We stayed in room 202 and the road was noisy all night with the windows open. If you end up at the back of the hotel go out of reception and walk up the hill to the side entrance instead of up and down all the sets of stairs internally. You will thank me later 😁

We stayed in the hotel for one night. We had a family room , so located on the ground floor. We arrived about 10pm had to wait a few moments for reception to be maned. Check in simple. Lots of car parking spaces but quiet a way from reception if your carrying sleepy children and luggage. Breakfast in the pub next door, food was OK.

I’m a returning guest as I attend goodwood events and regularly stay at the Havant premier inn. I was greeted by Samantha who immediately remembered me from previous visits. It was so lovely to see her smiling face. She looked after me in the restaurant and provided excellent service and I had a lovely meal. I then saw her again the next day at the hotel reception again bubbly and smiling and made sure I was comfortable. Staff like this make such a difference so thank you. Hope to see you soon.

The beds were very comfortable and the shower was good. Always nice to have a high shower head and a lower one too, which suits us fine. The staff were extremely stretched but managed very well. Once I’d booked through the central booking system I was able to phone the Havant hotel direct to ask for rooms with lower baths and beds and also for one with a walk in shower, which was great as some of us have less mobility than others. I would like to pass on my thanks to the receptionist who was on duty on Saturday evening as she helped me with a phone app to order taxis. Also, a big thank you to the waitress who was the only one on duty on Monday evening but she was very efficient, organised and personable despite being under lots of pressure. Also, a nod to the chef, who also did long hours and managed well on his own. The only down side was the cooked breakfast could have been hotter, but that was not down to the chef, but to the heated (?) trays the food was kept in. Also, it was a shame the restaurant wasn’t open at lunch times, but that’s probably because there was some refurbishment going on, which wasn’t intrusive in any way. We had a very enjoyable stay and if we stay in Portsmouth again we would go there again.