Havana Hotels with Swimming Pools

The hotel is in a good location, easy walking distance to all the sights and it’s very close to the iconic Hotel National de Cuba, which is a must see! The staff are amazing, especially the front of house/reception, the pool staff on the roof deck, and the ground floor bar staff who were all friendly and helpful. The breakfast was a good variety of local and continental options, buffet style with a range of drinks/juices. I used the gym and the pool, was a good experience. Taxi from the airport to hotel and return to the airport cost me £10 sterling each way, but of course the taxi guys do try to charge double that, so negotiate amicably and pay a fair price! I had a slightly scary experience on my final night at the hotel, when a strange man entered my room at 11.30pm! I had to chase him him and report him to reception downstairs. I was told he was the maintenance guy who accidentally went into my room. I was not given an apology by the manager nor offered any resolution, as I wasn’t able to sleep that night due to anxiety etc. Imagine if I had been a less able man, or even a female, I dread to think what could have and would have happened! The matter was reported to Trip.com who apologised but it should have been the hotel manager who spoke with me, and I felt disrespected that they still to date have not bothered to contact me! Overall, the hotel is nice, but it was just my end incident on the final night that messed up my experience.

I have been staying in this hotel more than ten years ago. I have stayed here most of the time when I come to Havana. I have stayed here countless times and the service is very good. It's a nice hotel in Havana, right on the seaside and opposite the Havana Business Center. Although it has been renovated for a long time, it does not feel old.

Mold + noisy street + outdated facilities = not recommended! ! ! 220V voltage but requires a conversion plug! ! Breakfast is the only bright spot, which meets domestic four-star standards. I don't understand how this hotel got a 4.6 rating on Google... The local Chinese tour guide only recommends the Kempinski across the road in the old town, or the MELIA managed by a Spanish company in the new town. All other hotels in Cuba are state-owned enterprises managed by the military. The room smells musty and there are cockroaches in it. When the windows are opened for ventilation, there is also the smell of gasoline from classic cars all over the street. The key point is that the sound insulation is not good. There are often people singing and playing on the road at night, so the quality of sleep cannot be guaranteed! The water pressure in the shower is good, but there are no slippers, no conditioner, and no hot water bottle... If it wasn't for the connecting room, I wouldn't have booked this place, and I will never go there again. I will definitely book Kempinski.

My first visit to Havana and won't be my last... these guys gave me a stay to remember, it was my Birthday whilst there, I got a cake, and a lovely greeting, also they they got me a Classic car to Buena Vista Social club... before I headed to Varadero... 🥰🥰🥰 special thanks to Raymundo, Elizabeth, Ruben,Cristina Edgar, and Iran... and all staff were lovely. Amazing stay. THANK YOU

It so happened that in a short time I stayed at the hotel twice, so I am writing two reviews in one day. In general, the hotel is truly wonderful - everything is well built, beautiful, comfortable and stylish (the hotel has been open since 1929 and, in general, has retained its style with a few exceptions). Initially, they worked on it thoroughly, and the result did not disappoint - truly good things do not lose their class with age, but, on the contrary, acquire additional dignity, like cognac or aged rum). The attitude of the staff - sincere and caring - adds to the sensations (or rather, elevates them to a degree). Met guests here who always stay at this hotel when they come to Havana. Apparently I will be such a person now))

The hotel is very good, perfect location, the staff is very friendly and attentive, the hotel buttons and service, the girl who makes breakfast is great, the only negative is k breakfast is very poor, the fruit is very bad. The views are beautiful

I would like to comment that I was not going to this hotel long ago, because of the situation we have suffered with the COVID, which, as simple as it may be, have a good service, a great treatment of all the staff, Today I was in the pizzeria and the very professional dependents, a great service, I also want to congratulate the pizzeria at this turn, that the preparation of the pizzas is spectacular and that I recommend them are strange.

The good stuff...I stayed in a junior suite on the first floor for 3 nights, and it was huge, massive bed, comfy sofas and the balcony was about 25m long. Also had a great view of the bay. It also did all the basics well, the bed was comfy and the air-con worked really well and quietly. So the room was a pleasant place to stay. Contrary to some of the reviews on here I found it to be very clean. However as with many things in Cuba it was old tired and broken. I have sympathy as I don't think they have the money or the equipment to fix it. Here were some of the issues: - I was looking forwards to a jacuzzi bath (bit of luxury at the end of the stay). However no bath plug (which they tried and failed to fix), I bodged one with a bag, but the water was tepid and the jacuzzi didn't work. So no jacuzzi. - The room is on a very busy road/buss stop and there was glass missing from the windows so it was really noisy, like sleeping right by a main road - all night. - Some of the window shutters were broken/missing - Bathroom lights not all working - One of the bedside lights didn't work - Window handle had fallen off - WiFi didn't work the whole stay - No pressure in the shower - The shower fitting was wrong, so the water didn't point at me - The breakfast wasn't great. Buffet with fruit plus eggs (similar to others I had been served in Cuba, but lower quality, there was cereal, but it was not stale, but completely soft, it must have been out/open for ages) - The bar man ripped me off. I had a lemonade. In posh restaurants in Cuba this would be 100-150 CUP (about 1 dollar) and made well with crushed ice etc. I got served what tasted like a lemon squash with ice cubes. Their online menu said 100CUP. The barman said 300 CUP or 5 dollars, and I had to pay with a credit card, and he charged me $3.30. So either the bar is ridiculously expensive (over 3 times the standard price compared with better restaurants) or the barman overcharged me. Anyway overall I quite enjoyed my stay and the only thing that really bothered me was the rip off at the bar. However as I paid over three times more to stay here than I would have done at a Casa I was expecting it to be a little less broken. For example if you pay extra for a jacuzzi, but can't use it then I can't really give a positive review, even if I do understand the difficulties they have.