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The Yorkshire Hotel
4/5118 Reviews

The Yorkshire Hotel

Harrogate|0.44km from Last Post
We had been looking forward to staying in an up-market four-star hotel in up-market Harrogate; we were sorely disappointed. Things started to go wrong before we checked-in; we enquired about secure parking; we were told that the secure parking was directly in front of the hotel, not our idea of secure. We were, somewhat curtly, informed that it was full and that we would have to park on the street. No mention was made of use of the off-street parking availability at the sister hotel a few hundred meters down the hill, which we later understood could be used at the residents’ rate (£15 per night). We checked in to our “Deluxe Double Room”, our idea of “deluxe” is at complete variance to what we found; there was absolutely nothing deluxe about the room. The heating was off and the room cold. It was sp****ly furnished with, furniture that at best was Ikea, but more likely MFI. The windows were ill-fitting and had large gaps at the sides and bottom, allowing cold air in. The bathroom was sp****ly equipped with taps that are more style than functionality, it was impossible to turn the shower tap off with wet hands. The toilet seat was loose. The towel rail barely took the chill off the room. The room was not serviced on day two, for no apparent reason. We were later informed that the room was deluxe as it has a view to the front. The breakfast facilities are grossly inadequate, such that guests are required to request an allocated time. The self-service area is cramped and congested. There was only one toasting machine that required the bread to be put in twice to achieve acceptable results, increasing the congestion. We were allocated a slot towards the end of the breakfast period, some of the cooked food was not available and we were told that because it was the end of breakfast, no more would be cooked. Very far divorced from four-star service. To my mind, an English breakfast requires marmalade, the little pots of orange coloured jelly are what I might expect in a cheap boarding-house, not a four-star hotel. This hotel is one to avoid, it lets Harrogate and Yorkshire down in a big way. p.s I sent a copy of this to the duty managers for their comment before I posted it; they did not bother to reply.

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Top rated hotels in Harrogate

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Old Swan Hotel
3.6/5101 Reviews
It's just that the facilities are too old. It would be better if the facilities can be improved. The room is relatively large. For me, the location is more convenient. There is no air-conditioning and there is a garden. I feel that it should be refurbished to be worthy of the price.
Cairn Hotel
3.5/5105 Reviews
Greeted with a friendly face and directed to reception. It’s a massive hotel old but clean and interesting. Our room 333 over looking the back of the hotel green lawn. The only thing I wasn’t keen on was the tea making facilities, which were polostrine cups like takeaway ones. Maybe from Covid, and the tea milk and sugar in a tied up bag, no tray. But later on we ordered sandwiches from the bar and he said that he could get them to our room if we wanted to rather than wait in the bar for them. That’s when I asked for a real cup and he said that he would send two up with our sandwiches. Nothing is to much trouble, I would and will be staying here again.
Premier Inn Harrogate Town Centre
3.5/542 Reviews
Stayed for a couple of nights as one of us was at a conference, so hotel convenient for the conference centre. Excellent room with plenty of space. Arrived 10 minutes before check in - guy in reception opened bar for us so we could get a drink (instead of paying to check in early!) Excellent choice for breakfast, one of us had a birthday and the staff member on duty brought a small gift, nice and unexpected! The only downside was the limited choice for evening meals, however it’s mainly guests not folks walking in so to be expected. Parking ok, once you find your way in (drove past it the first time).
The Crown Hotel
4/5111 Reviews
On arrival the receptionist gave a a complimentary upgrade to a suite, very nice indeed. The breakfast service was excellent fresh cooked and plenty of choice. We will stay again
The West Park Hotel
4.5/573 Reviews
I originally wanted to order Rudding Park, but I have seen the room type and I have been entangled for a long time. I chose West Park and then I was alone in the RP official website. The same 4 stars difference is too much. The suite is very low cost and the restaurant that WP comes with is very expensive. Brunch ate 30+ pounds
Alexandra Court
4.7/562 Reviews
Turned up expecting to struggle with stairs but offered a self contained apartment next door but still with breakfast provided. Apartment great, warm functional and relaxing, providing everything one needs on a holiday. Only issue no light on back door step when dark. Bed large, mattress a little hard but sorted with extra duvet on top. Offer laundry service, reasonable price and returned in good condition. Breakfast fantastic so much choice and willing to offer changes. Host great personality chatty but professional. Friendly family dog. Very COVID aware, wore mask at all times, ensuring guests did until sat down, hand sanitizers available Excellent holiday Town offers so much.

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