Popular Harrogate 4-star Hotels

We had been looking forward to staying in an up-market four-star hotel in up-market Harrogate; we were sorely disappointed. Things started to go wrong before we checked-in; we enquired about secure parking; we were told that the secure parking was directly in front of the hotel, not our idea of secure. We were, somewhat curtly, informed that it was full and that we would have to park on the street. No mention was made of use of the off-street parking availability at the sister hotel a few hundred meters down the hill, which we later understood could be used at the residents’ rate (£15 per night). We checked in to our “Deluxe Double Room”, our idea of “deluxe” is at complete variance to what we found; there was absolutely nothing deluxe about the room. The heating was off and the room cold. It was sp****ly furnished with, furniture that at best was Ikea, but more likely MFI. The windows were ill-fitting and had large gaps at the sides and bottom, allowing cold air in. The bathroom was sp****ly equipped with taps that are more style than functionality, it was impossible to turn the shower tap off with wet hands. The toilet seat was loose. The towel rail barely took the chill off the room. The room was not serviced on day two, for no apparent reason. We were later informed that the room was deluxe as it has a view to the front. The breakfast facilities are grossly inadequate, such that guests are required to request an allocated time. The self-service area is cramped and congested. There was only one toasting machine that required the bread to be put in twice to achieve acceptable results, increasing the congestion. We were allocated a slot towards the end of the breakfast period, some of the cooked food was not available and we were told that because it was the end of breakfast, no more would be cooked. Very far divorced from four-star service. To my mind, an English breakfast requires marmalade, the little pots of orange coloured jelly are what I might expect in a cheap boarding-house, not a four-star hotel. This hotel is one to avoid, it lets Harrogate and Yorkshire down in a big way. p.s I sent a copy of this to the duty managers for their comment before I posted it; they did not bother to reply.

Great hotel with lots of amenities on offer. Excellent location and superb customer service. Lindsey on reception checked us in and helped us with a lower level room request as well as providing free drinks during our slightly delayed room availability. The Club Room, offering free drinks and nibbles was included in our package and is a great facility although very busy on the Saturday night of our stay. We would definitely recommend this hotel

Arrived to be greeted by a smiling receptionist called Fran, our room wasn't ready so left our bags in a room close to reception, trotted around Harrogate, The room was ready by 3.30pm,we asked for room 116,first floor,right next to the stairs(never hear the door opening or closing)as we have stayed in this room before . Great sized room, super king sized bed,great size TV,plenty Yorkshire tea bags and coffee,lovely powerful shower.Showers could use a small shelf inside so not bending up and down for shower gel/shampoo. Small comfy nap before dinner,dinner enjoyed in the on site Fat Badger restaurant. Delicious meal,good choice, not a huge menu but enough to satisfy everyone.great huge choice of wines,we settled on a lovely pino grigio,and even a cocktail in the hotel bar. Comfy nights sleep and an ample breakfast but journeying home.We will be returning for sure,its our favorite in Harrogate.Huge thanks to Fran on reception (and part time waitress) and also Dan on reception.Thanks for an excellent stay.

Beautiful, comfortable and beautiful. Across the road is a huge lawn! The room was a bit small but reasonably clean. The surrounding environment is great. The English breakfast was also delicious, I ate it for 5 days in a row. The dinner is also good, the waiters are nice, Service is nice. Many elderly people come here. The water quality is a few blocks behind London.

The cost of the accomodation didn’t quite match the level of service we would expect. The location is grand and the facilities are really good, as is the breakfast. However, the pool is limited to strange times for families such as during breakfast and dinner, when the middle of the day is would be more suitable. Also someone chased after us when leaving the spa to return the towels, which two children were using, rather than allowing us to leave them in our room for housekeeping to collect. The house keeping took two turns to send shampoo to our room, after a polite call, they sent shower gel instead. In summary, great food and facilities, but it’s bit awkward with children to be there and the service in the spa and housekeeping is lacking.

A stay at The Grafton places you in the heart of Harrogate, within a 10-minute walk of Harrogate Convention Centre and Harrogate Theatre. This luxury guesthouse is 12.4 mi (20 km) from Yorkshire Dales National Park and 0.5 mi (0.8 km) from Harrogate Ringway.Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.Quench your thirst with your favorite drink at the bar/lounge.Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.Stay in one of 13 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

With a stay at Inn at Cheltenham Parade in Harrogate (Harrogate City Centre), you'll be steps from Harrogate Theatre and 3 minutes by foot from Harrogate Ringway. This inn is 12.6 mi (20.3 km) from Yorkshire Dales National Park and 0.3 mi (0.4 km) from Harrogate Convention Centre.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.Enjoy a satisfying meal at The Inn serving guests of Inn at Cheltenham Parade. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 10 AM.Featured amenities include luggage storage and coffee/tea in a common area. Free self parking is available onsite.Make yourself at home in one of the 16 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided daily.

Perfect Hotel with amazing staff. We have stayed at the hotel for one night in a dinner, bed and breakfast. We have been welcomed by Rebecca and Honor. Both of them helped us with the check in and parking. The room was very well equipped. The menu options for dinner and breakfast were very tasty. On check out we had the pleasure to speak to Taylor and Gerry. Again the check out prices went very smooth. We will be definitely coming back again.

This charming hotel was in the ideal spot, in the heart of Harrogate. The staff make the initial great impression, very welcoming, helpful and approachable. The reception, drawing room, dining areas are beautifully decorated and well presented. Soon as you hit the bedroom floors you start to see that it's a little run down, specifically the carpets could do with a replacement and walls could have a refreshed lick of paint. My room on the 1st floor definitely seen better days and the walls are very thin and the lights are on all night in hallway which isn't great and you will be guaranteed a sleepless night unless you're a deep sleeper. They do provide you with ear plugs and cover set for your eyes but it wasn't much helpful in my case unfortunately. The room itself is well equipped with a fan which I appreciated as the rooms get very warm at night and there was no hope in opening the windows. Please clean the bins thoroughly as the limescale on the bathroom bin in room 126 was bit gross. I do hope that there are future plans to redecorate the bedrooms and hallway as this would really lift the hotel to a better standard. Breakfast was great and the menu throughout the day must change regularly as you can only view once you arrive. There is a bar menu and 3 course dining menu. The bar menu is recommended as it has a variety of choice for all types of taste buds. I would come back as overall it did meet my needs, just don't expect that this is a 4star hotel, it's the service and location that make this hotel a good stay.

We were so excited for our luxury afternoon tea with champagne……………. (65 pound!!!) What a disappointment. Bar staff friendly but all guests had to shout them as they stand behind the door chatting. After shouting the lady she led us to our ‘sofa’ with a table cloth on the coffee table. Very disappointing, no1 else having afternoon tea. Just guests checking into the hotel. A dog on the next table, drunk guests very loud. Felt like we were in the middle of a waiting room…. Felt abit stupid. Champagne was ok- staff didn’t make it feel very special. Afternoon tea came, yes the food was nice. But we just felt uncomfortable on the sofa eating off a coffee table. No music, just background noise of people checking into the hotel. My partner asked for no pickle on the sandwiches which was ignored. I think it all was pre made as the sandwiches were a little hard on the edges. 6 cakes each, which was a lot! And only 4 small fingers of sandwich each, no other savoury. No offer of other drinks. We left and mentioned to the staff at reception that it was very poor. And he said sorry but there’s nothing he can do…… very rubbish services from main reception. I will defiantly not be returning as it was the worst afternoon tea I’ve had - and extremely over priced. It wasn’t even worth 20 pound!