Premier Inn Harrogate South

I stayed one night only but had a spacious and clean room with a comfortable bed which was great. I enjoyed the evening meal, though choices were limited, and a very good buffet breakfast. The hotel was conveniently situated next to the train station which was ideal for me. The staff were friendly and welcoming too.

Not good, you really need to also read Trustpilot reviews of this hotel chain. Shabby decor, tiny room with an EXTRA BED, and no space therefore for a chair, why? Old rooms, not matching website images, assuming Premier Plus company preferred choice you make, I have use one before barely worth the extra, still only 1 armchair but extra “ useless” items.

The hotel was a little way out of Harrogate but I chose this Premier Inn so I could have safe parking. Due to time issues we didn't walk into town but Uber taxis were easy to book and cheap enough. The staff were really friendly and helpful and seemed happy doing their job which made us feel very welcome. The room was very clean, spacious and the bed was very comfortable. We did have a noise issue during the night but the problem was solved the next day.

We have stayed in many Premier Inns and this was the worst quality for a long time. We had booked Premier Plus for some ‘additional comforts but we’re disappointed. The hotel was very quiet so no excuses about the room which was allocated. The room has not been maintained well. The side lamp next to the bed was missing on one side. The toilet roll holder was loose. The complimentary chocolates had not been left. The additional pillows - the bag was not sealed (as normal in other Premier Inns) and when we opened it one of the pillows did not have a pillowcase on it One of the bath towels had two big holes in it. The worst was that we were kept awake during the night by a constant high pitched noise from the fan, which did not turn off as would normally be the case once the light was switched off. On leaving the hotel there was no-one around to report these issues to. This Premier Plus room was not worth the money and needs some immediate attention.

Warm welcome. Room was poor considering it was a premier plus room. Felt it hadn't been properly cleaned. Short staff in restaurant so service was slow and meals pretty basic. However staff did their best and were very pleasant under the circumstances

Been a house keeper myself i do check Mucky widows , spider webs on ceiling always ***** beds to help out there was mucky mattress proctors. Never again