Crowne Plaza Hotels & Resorts Hotels in Harrogate

On arrival the receptionist gave a a complimentary upgrade to a suite, very nice indeed. The breakfast service was excellent fresh cooked and plenty of choice. We will stay again

We had been looking forward to staying in an up-market four-star hotel in up-market Harrogate; we were sorely disappointed. Things started to go wrong before we checked-in; we enquired about secure parking; we were told that the secure parking was directly in front of the hotel, not our idea of secure. We were, somewhat curtly, informed that it was full and that we would have to park on the street. No mention was made of use of the off-street parking availability at the sister hotel a few hundred meters down the hill, which we later understood could be used at the residents’ rate (£15 per night). We checked in to our “Deluxe Double Room”, our idea of “deluxe” is at complete variance to what we found; there was absolutely nothing deluxe about the room. The heating was off and the room cold. It was sp****ly furnished with, furniture that at best was Ikea, but more likely MFI. The windows were ill-fitting and had large gaps at the sides and bottom, allowing cold air in. The bathroom was sp****ly equipped with taps that are more style than functionality, it was impossible to turn the shower tap off with wet hands. The toilet seat was loose. The towel rail barely took the chill off the room. The room was not serviced on day two, for no apparent reason. We were later informed that the room was deluxe as it has a view to the front. The breakfast facilities are grossly inadequate, such that guests are required to request an allocated time. The self-service area is cramped and congested. There was only one toasting machine that required the bread to be put in twice to achieve acceptable results, increasing the congestion. We were allocated a slot towards the end of the breakfast period, some of the cooked food was not available and we were told that because it was the end of breakfast, no more would be cooked. Very far divorced from four-star service. To my mind, an English breakfast requires marmalade, the little pots of orange coloured jelly are what I might expect in a cheap boarding-house, not a four-star hotel. This hotel is one to avoid, it lets Harrogate and Yorkshire down in a big way. p.s I sent a copy of this to the duty managers for their comment before I posted it; they did not bother to reply.

Arrived to be greeted by a smiling receptionist called Fran, our room wasn't ready so left our bags in a room close to reception, trotted around Harrogate, The room was ready by 3.30pm,we asked for room 116,first floor,right next to the stairs(never hear the door opening or closing)as we have stayed in this room before . Great sized room, super king sized bed,great size TV,plenty Yorkshire tea bags and coffee,lovely powerful shower.Showers could use a small shelf inside so not bending up and down for shower gel/shampoo. Small comfy nap before dinner,dinner enjoyed in the on site Fat Badger restaurant. Delicious meal,good choice, not a huge menu but enough to satisfy everyone.great huge choice of wines,we settled on a lovely pino grigio,and even a cocktail in the hotel bar. Comfy nights sleep and an ample breakfast but journeying home.We will be returning for sure,its our favorite in Harrogate.Huge thanks to Fran on reception (and part time waitress) and also Dan on reception.Thanks for an excellent stay.

Beautiful, comfortable and beautiful. Across the road is a huge lawn! The room was a bit small but reasonably clean. The surrounding environment is great. The English breakfast was also delicious, I ate it for 5 days in a row. The dinner is also good, the waiters are nice, Service is nice. Many elderly people come here. The water quality is a few blocks behind London.

The hotel's exterior, public areas are very good, breakfast is very good, and it is close to the exhibition hall. Because the new carpet was changed, the smell was very uncomfortable. After changing the room, I also changed a room with a lower level, above. And the attitude is very unfriendly, although Ctrip customer service has been in contact, but the hotel has not dealt with.

A stay at The Grafton places you in the heart of Harrogate, within a 10-minute walk of Harrogate Convention Centre and Harrogate Theatre. This luxury guesthouse is 12.4 mi (20 km) from Yorkshire Dales National Park and 0.5 mi (0.8 km) from Harrogate Ringway.Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.Quench your thirst with your favorite drink at the bar/lounge.Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.Stay in one of 13 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

With a stay at Inn at Cheltenham Parade in Harrogate (Harrogate City Centre), you'll be steps from Harrogate Theatre and 3 minutes by foot from Harrogate Ringway. This upscale inn is 12.6 mi (20.3 km) from Yorkshire Dales National Park and 0.3 mi (0.4 km) from Harrogate Convention Centre.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.Enjoy a satisfying meal at The Inn serving guests of Inn at Cheltenham Parade. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 10 AM.Featured amenities include luggage storage and coffee/tea in a common area. Free self parking is available onsite.Make yourself at home in one of the 16 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided daily.

Stayed for a couple of nights as one of us was at a conference, so hotel convenient for the conference centre. Excellent room with plenty of space. Arrived 10 minutes before check in - guy in reception opened bar for us so we could get a drink (instead of paying to check in early!) Excellent choice for breakfast, one of us had a birthday and the staff member on duty brought a small gift, nice and unexpected! The only downside was the limited choice for evening meals, however it’s mainly guests not folks walking in so to be expected. Parking ok, once you find your way in (drove past it the first time).

A very nice room overall, but can tell the building is really old.