Guest User
January 30, 2024
We stayed here as two families on a skiing trip with young children and were placed in neighbouring rooms. Overall we enjoyed our stay here and the hotel is perfect if you have young children; there is a great kids club with very enthusiastic stay who are always on hand when the kids are tired from skiing or playing the snow and need to be occupied for a couple of hours. Good points; rooms are a decent size and we were provided with a sofa bed for our daughter. Drink making facilities, fridge and toiletries etc are all provided. We stayed half board and absolutely LOVED the food. There is a lot of variety and all the food was delicious. Teas and juices are also included so you don't pay extra for this. The lobby and bar area is really nice. The hotel also has a medium pool, sauna/steam and a small gym. As mentioned above, the kids club is great. There is lots of parking and there is a good ski rental downstairs. The hotel is a short drive and even walkable from the Harrachov main slope and about 20 mins drive from Rokytnice. There is a ski bus stop very close to the hotel. Bad points; only a few things really. Not a deal breaker but the proportions of our bathroom drove us round the bend. The towel heater is above the toilet so we very nearly dropped towels, swimming stuff, drying gloves etc in the toilet, the space between the sink and the shower is quite narrow with the toilet roll holder mounted in precisely the right place to scratch you every time you walk past it. The door opens inwards but the shower cubicle doors open outwards (sliding door would work much better). The wardrobe door is very heavy and slides across with a massive banging noise in the frame. The gym is very small and quite basic, I was expecting a little more but it did the job. Housekeeping was very patchy, some days they didn't come or turned up at about 5.30pm which was a bit odd. Overall I would recommend this hotel.